I have spoken with three people at Amazon.
1st in chat told me the item is out of stock hence canceled. Then she changed it to the price has changed, hence the order was cancelled. I asked her which of the three is correct, because of the item being labeled hazardous in the email. She said please defer to the email then said she cannot offer any insight or action on the matter and promptly cut the chat. I wasn't rude or anything either. This is the first time Amazon CS has been like this with me. I should add she mentioned the annotation in the order about mass emails being sent to some customers which she promptly backtracked on and then cut the chat.
I called next, got a guy who apologized and said the actual reason is they just do not have the product and he is sorry for the other CS's behavior. He offered an extension of my Prime for a month or...and then I was disconnected.
I called a second time: got another woman who apologized for everything and said they can actually try to obtain the product through one of the re sellers, and charge me the original price with expedited shipping. Except there are no re sellers selling it on Amazon. So I got a month of Prime extension and a follow up promise saying they will be trying to restock the item and if it did become available I would be contacted.
First time I've ever had any issues with Amazon like this. Some late shipping once in awhile but this was hilarious. I originally wanted to speak with a supervisor and go up the chain with the email and getting cut off twice, but I spent over an hour of my time already today. I'll be writing a letter snail mail though. Thought of posting the chat transcript here, but I'll just send it to them.
This game is cursed lol.