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Walmart (Prevention Loss), the schadenfreude is delicious!

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
So this showed up on my Facebook feed.

https://youtu.be/czfLBW3tlI4

I watched it all. Damn the schadenfreude is delicious.

Thinks he's all badass forcing someone in public by humiliating them as a shoplifter.
Mr. Rent a Cop here, doesn't know how discounts or receipts work!

Then I see on YouTube has videos galore, how far down does this rabbit hole go...
 

IISANDERII

Member
Damn his face turned red! This is exactly why somebody is innocent until proven guilty.

I wonder what guidelines these LP people work under. Fucking Walmart
 

Fat4all

Banned
I worked at Watmart, and was told about how these people would stalk those that they thought who stole, and I always thought it was strange how they'd confront instead of just reporting to authorities with their camera footage and accounts of the stuff stolen they saw stolen.
 
I didn't completely follow the exchange.

What happened between him showing her the $15 price (on the website?) which apparently supported him, and him acquiescing to the fact that he'd totally clowned himself?

What was the smoking gun for him? I couldn't make out his mumbles of contrition.

This reminds me of the sign when you leave CostCo- "Why do we check your items against your receipt? To make sure you have everything you paid for"... lol.
 
I worked at Watmart, and was told about how these people would stalk those that they thought who stole, and I always thought it was strange how they'd confront instead of just reporting to authorities with their camera footage and accounts of the stuff stolen they saw stolen.

If you catch them and let them know that you caught them then they're way less likely to steal from your store again. Plus if they stole enough, you can have them arrested.

Simply recording them and handing the footage over police won't get shit done. Police would still have to identify them and find them, and the shoplifter believes they got away with it and will be more likely to not only do it again, but do it in your store.

But hey at least they didn't kill the woman. There was a story a few years ago or so about AP associates tackling and holding a man down and they ended up suffocating him to death.
 
Well, to prevent making his mistake so embarrassing, he could have been more courteous to the woman from the very beginning. But I guess that's too much to ask.
 

Bridges

Member
This seemed straight out of Curb Your Enthusiasm to me. Especially the "Ooh am I gonna go to cussing jail? Fuck you!" Couldn't help but laugh.

This is absolutely ridiculous though, give people the smallest amount of authority and watch them have a power trip. Unfortunately you'll find people like that in any ecosystem of employment.
 

Korey

Member
Man...why didn't she get his name on video?

lol @ cussing jail

This is so embarrassing I almost feel bad for the guy. The way he turns red and says "man I don't feel like it"...the cringe is immense
 

Nephtis

Member
Kid definitely thought he nabbed a thief. I love how he tries to downplay it when he knew he fucked up - just like that shitbag cop that was planting something in a van.

He definitely should have behaved better, but I think this is just an issue of a kid fucking up. Lady went off the handle on him lol
 

Fat4all

Banned
why admit your wrong and bask in understanding when you can just look like a fuckin dipshit, after all


a lesson for everyone
 

Veldin

Member
LMAO That dude got lit the fuck up.

He tried to save face pretty hard but just came out looking like a moron.
 

Relix

he's Virgin Tight™
I never stop, I just kept going. Hell I don't even think he can legally stop her from leaving, that's insta sue territory right? (Murica!)
 

Fat4all

Banned
I never stop, I just kept going. Hell I don't even think he can legally stop her from leaving, that's insta sue territory right? (Murica!)

they aren't suppose to stop you if you leave

but some of the dumb fuckers might try to
 

wrowa

Member
Judging by this thread, it's apparently kind of normal in America to get asked for your receipt when leaving a store? Heh, most of the time I buy groceries and stuff I don't even take the receipt with me after paying.
 

Easy_D

never left the stone age
LOL. The look on his face, or rather the shade on his face is fucking priceless.
Judging by this thread, it's apparently kind of normal in America to get asked for your receipt when leaving a store? Heh, most of the time I buy groceries and stuff I don't even take the receipt with me after paying.

I'm assuming she used self-checkout rather than having a cashier scan all her items.
 
Judging by this thread, it's apparently kind of normal in America to get asked for your receipt when leaving a store? Heh, most of the time I buy groceries and stuff I don't even take the receipt with me after paying.

Depends on the store, and depends on the people working there that day. Best buy is supposed to check your receipt but they almost never do, for example.
 

Fuchsdh

Member
Well, to prevent making his mistake so embarrassing, he could have been more courteous to the woman from the very beginning. But I guess that's too much to ask.

Well, the guy's entire job is to find scummy assholes who are shoplifting. I assume that doesn't train you to be nice with suspected shoplifters, because they certainly won't be nice with you. Of course, he could have still apologized instead of blustering once he made his mistake, but nah.

Judging by this thread, it's apparently kind of normal in America to get asked for your receipt when leaving a store? Heh, most of the time I buy groceries and stuff I don't even take the receipt with me after paying.

Depends on location. Until I moved to NYC from the mid-Atlantic region I'd never seen it before in my life.
 
Fun fact: most companies budget for shoplifting and don't care unless it exceeds their budget for it.

In most cases, it is more expensive to try to stop thievery than to just let it happen. How much it costs us all that matters so they don't care at all.

Source: I worked retail and was told this directly at an LP conference.
 

andthebeatgoeson

Junior Member
I've learned to walk out when Walmart staff at the door tries to tell me -not ask- to give them my receipt.
Uh oh you done did it now.

I remember a thread where people said you should just submit.

Fuck Walmart. They get immense profits and shit on poor people all the time. One of them is close and they 'selectively' check receipts. It feels so terrible. Their policy is to check receipts on anything that doesn't fit in a bag. I ended up returning a car seat just because of the check. They gave me all excuses about how other people steal and 'a lot of people around here steal'. It was a slimy dog whistle conversation about why i should feel okay with selective checking.

I still feel like shit when they do it and Amazon is still a factor.

In the death of American physical retail, we haven't talked enough about the mechanisms for loss protection and all the other slimy things managers do. I can't say much about the long term effects but i can tell you about the effects of current policies. It leaves a bad taste and I'm down with the new economy.

I love Uber and cab drivers acting like victims after they have left black people on the corner for decades. I love Amazon and not having to deal with obvious losers who can't apologize after a clear mistake. Soon, someone will deliver a restaurant experience to my door and i can stop eating at these restaurants with a shit eating grin, terrible service to people they "think" won't give them a good tip. But when a recession hits, they stand outside the door, begging for people to walk in or look at the menu.
 
This is not in response to the video but to people who make our jobs miserable. I am a cashier at an independent supermarket. Part of my job is to check people's bags. Just for them to open it up so I can give it less than a second or attention if their bag is a certain size.

It is clearly signed at so many shops including mine that it is a condition of entry that you show your bags/receipts. And yet people act outraged, think I am accusing them of theft (no, it is my job to ask to check bags of a certain size), essentially tell me to profile people and not to check theirs (eg to only check school kids bags), or others accuse me of profiling, or a man abuse me for asking a woman to show her bag, saying that a woman should do it and glaring at me and yelling abuse at me. Or people saying they just stepped in a minute beforehand and didn't go near anything, as if I can be expected to keep track of every customer. Or people deny my request abusively. Or demanding that I get police to do it.

You know what I just do now? Not ask. Let my boss be displeased with me because I am sick of all the abuse that my conpletely polite requests got.
 

FyreWulff

Member
I never stop, I just kept going. Hell I don't even think he can legally stop her from leaving, that's insta sue territory right? (Murica!)

AP can actually make an effort to stop but they ultimately cannot keep you there if you just keep going.

Door greeter is allowed to ask for a receipt but if you say no or keep walking they can't do anything about it.


The only time when I worked at Walmart that I actually saw someone arrested was by actual cops after the AP guy saw them stealing AC units and called them in to bust them after they tried to go through the checkout lane with them (they put them in a box for something else)

funnily enough I got yelled at by a customer for NOT checking someone's receipt because I was a racist by only checking the receipts of white people lololololoolololol
 

soqquatto

Member
This is not in response to the video but to people who make our jobs miserable. I am a cashier at an independent supermarket. Part of my job is to check people's bags. Just for them to open it up so I can give it less than a second or attention if their bag is a certain size.

It is clearly signed at so many shops including mine that it is a condition of entry that you show your bags/receipts. And yet people act outraged, think I am accusing them of theft (no, it is my job to ask to check bags of a certain size), essentially tell me to profile people and not to check theirs (eg to only check school kids bags), or others accuse me of profiling, or a man abuse me for asking a woman to show her bag, saying that a woman should do it and glaring at me and yelling abuse at me. Or people saying they just stepped in a minute beforehand and didn't go near anything, as if I can be expected to keep track of every customer. Or people deny my request abusively. Or demanding that I get police to do it.

You know what I just do now? Not ask. Let my boss be displeased with me because I am sick of all the abuse that my conpletely polite requests got.

I'm sorry about your situation but this has exactly zero to do with all this.
 

FyreWulff

Member
When I worked Loss Prevention at Macy's, we were allowed to physically detain shoplifters, including the use of handcuffs.

Macy's is also known to be massively racist in who they pick out to do that. Walmart's policy is to just let people go, because a bad stop costs them more in legal fees than just letting the item go.

I mean they literally told us "don't get shivved for Walmart, just let them leave, we have cameras"
 

Mendrox

Member
This is not in response to the video but to people who make our jobs miserable. I am a cashier at an independent supermarket. Part of my job is to check people's bags. Just for them to open it up so I can give it less than a second or attention if their bag is a certain size.

It is clearly signed at so many shops including mine that it is a condition of entry that you show your bags/receipts. And yet people act outraged, think I am accusing them of theft (no, it is my job to ask to check bags of a certain size), essentially tell me to profile people and not to check theirs (eg to only check school kids bags), or others accuse me of profiling, or a man abuse me for asking a woman to show her bag, saying that a woman should do it and glaring at me and yelling abuse at me. Or people saying they just stepped in a minute beforehand and didn't go near anything, as if I can be expected to keep track of every customer. Or people deny my request abusively. Or demanding that I get police to do it.

You know what I just do now? Not ask. Let my boss be displeased with me because I am sick of all the abuse that my conpletely polite requests got.

Why do you have to check bag sizes? This sounds so strange to me coming from Germany. The only thing that shop does is make people feel like they are thieves so I am not surprised people act rude.
 

Greddleok

Member
As someone who recently moved to Germany, I find it super offensive when I have to open my empty canvass bag to be checked when I'm at the till.

Seriously? You're making me pay for plastic bags, but if I bring my own, I'm treated like I'm trying to steal. Fuck you.
 
The /r/videos post on this video has a lot of illuminating conversations about working in l loss prevention.

Also, I never ever want to work in LP.
 

Mendrox

Member
As someone who recently moved to Germany, I find it super offensive when I have to open my empty canvass bag to be checked when I'm at the till.

Seriously? You're making me pay for plastic bags, but if I bring my own, I'm treated like I'm trying to steal. Fuck you.

You mean at Aldi and Lidl for example? It's a quick glance which isn't bad. They started doing this a few years ago, because many people tricked them and just put things in bag or under them (that's the reason you are asked to hold your bag up quick).

And of course you have to pay for plastic bags, because they hurt the environment - that's the reason they even cost money at all so that people bring their own cloth bag.
 

Vagabundo

Member
This is not in response to the video but to people who make our jobs miserable. I am a cashier at an independent supermarket. Part of my job is to check people's bags. Just for them to open it up so I can give it less than a second or attention if their bag is a certain size.

It is clearly signed at so many shops including mine that it is a condition of entry that you show your bags/receipts. And yet people act outraged, think I am accusing them of theft (no, it is my job to ask to check bags of a certain size), essentially tell me to profile people and not to check theirs (eg to only check school kids bags), or others accuse me of profiling, or a man abuse me for asking a woman to show her bag, saying that a woman should do it and glaring at me and yelling abuse at me. Or people saying they just stepped in a minute beforehand and didn't go near anything, as if I can be expected to keep track of every customer. Or people deny my request abusively. Or demanding that I get police to do it.

You know what I just do now? Not ask. Let my boss be displeased with me because I am sick of all the abuse that my conpletely polite requests got.

Do you call the cops on someone who refuses? Or just sue them for breach of contract??
 
I'm sorry about your situation but this has exactly zero to do with all this.
It has to do with posts about how people deal with bag checkers.
Why do you have to check bag sizes? This sounds so strange to me coming from Germany. The only thing that shop does is make people feel like they are thieves so I am not surprised people act rude.
The idea is that it is silly to ask to check a small bag. If it can hold a loaf of bread is the general guide to go by. Though I assume not because bread is valuable but just that if it can contain a lot of things. It isn't vaguely airtight but it is probably a good general rule of thumb.

Most people don't act rude. Most people understand that checking bags isn't an allegation or even suspicion. It really isn't. I rarely think 'ooh this person might be stealing'. It is/was always 'that bag is of the size I should check, I will say these words and look'. Some people volunteer their bags (I do this!). It is just some people, but you really never know who and it can ruin a day.

Do you call the cops on someone who refuses? Or just sue them for breach of contract??
Am I wrong in assuming this isn't asked in good faith? We could ban someone if they were a big issue for this and IIRC my supervisor called police on my first day for someone refusing to show their bag (who did not stop and kept walking briskly).
 
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