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For Some Reason, No One Wants Entry-Level Retail Jobs

Maximo

Member
Always wondered how Silicon Valley or other high-cost areas sustain their baristas and sandwich-makers.

Don't see how it's possible to live in a region with $1 million homes while making $7/hr.

They don't, its a interesting topic that is brought up alot.
 
I went from a nice office job for 8 months back to retail on weekends now that I'm back in school. Seeing a beautiful glimpse of the other side makes it much worse. I wish this fate on no one.

At least they accomodate my weekends-only policy I guess.
 
Always wondered how Silicon Valley or other high-cost areas sustain their baristas and sandwich-makers.

Don't see how it's possible to live in a region with $1 million homes while making $7/hr.

They don't, its a interesting topic that is brought up alot.

They rely on people working three jobs, people who live at home with parents or in a house with 6 roommates. People in college, retirees, people with spouses who bring in sustainable incomes so they don't have to, people who use welfare to supplement their low income.

Yeah, it's mostly shit how they get away with it.
 
Not surprising..because it's shit? Literally all my part time work has been through retail, mostly Electronics retail. It's always shit.

Last I worked in it was in Austin, there was a supervisor in another department named Tad. A real prick. Guy worked in his 30s till his 40s until his hair was gray. Stress I assume. He would freak out over everything. PC guy. Took out all his frustrations, not just on customers, but employees too. Talked down to all. Kept getting awards and promotions because of it. Racist jokes or treatment, it didn't matter. Because his customer service performance, when it was good, was very good. Long story short, in retail, men like these are your supervisors. If this were war, theyd be fragged.
 
Not surprising..because it's shit? Literally all my part time work has been through retail, mostly Electronics retail. It's always shit.

Last I worked in it was in Austin, there was a supervisor in another department named Tad. A real prick. Guy worked in his 30s till his 40s until his hair was gray. Stress I assume. He would freak out over everything. PC guy. Took out all his frustrations, not just on customers, but employees too. Talked down to all. Kept getting awards and promotions because of it. Racist jokes or treatment, it didn't matter. Because his customer service performance, when it was good, was very good. Long story short, in retail, men like these are your supervisors. If this were war, theyd be fragged.

I had a supervisor who literally told me to pull down 150 xbox 360s from the top rack to build an island display just to make me put them all back up once I pulled them down just because he was a prick who demanded everyone look busy at all times, even in an empty store. He once blamed me for coworkers calling in sick and made me call the staff list to get help and then got mad at me when I couldn't finish resetting tags before open because I couldn't find anyone and had to do it all alone. He regularly refused to talk to customers even when they demanded to speak with management and when he sometimes got cornered, he'd scream at us for not taking care of the problem.

I quit that job after 6 months.
 
Long live retail.

Office workers think too highly of themselves because they get to wear decent clothes as their uniform.

All the money is the same green.
 
I made it out the retail game years ago and now im goin back because I fucked my life up

at least its whole foods.. could be worse I guess

I would recommend looking into data entry or general office temp jobs for peeps without a degree.. you might find a decent company that will promote you from within
 

Madness

Member
2+ years at Best Buy made me realize I would never work retail again. People are assholes, corporate/HQ are greedy assholes and $11 an hour in the worlds hottest real estate market means jackshit. The people are the worst though. We weren't even commission and I never even hawked product service plans or monster cable like they wanted us to,but the entitlement of the stupid fucks who came in still boils me to this day. I even worked two boxing days, the Wii and PS3 launches. Never again.
 
I worked in retail for a couple of years. Pay is shit at minimum wage and long shifts, with most of it on the weekend. Dealing with terrible customers, pushing for the store card on every customer. Working the infamous weekend of Black Friday. I had customers and co-workers yell at me for the stupidest reasons. Its so mentally exhausting dealing with crap on a daily basis. You become cynical pretty quick. Its so soul draining when they expect so much out of you for so little pay.

I put in my two weeks right before inventory. I didn't care since they had reduced my hours. One of the managers begged me to stay and help with inventory. I told him nope, I'm done. Left retail after that and never looked back.

Funny thing in that article, they never mention higher pay to attract new employees lol.
 

kirblar

Member
Been hearing about this. I used to work at Costco, and whenever I'm there (shopping) my former coworkers tell me how short handed they are and how hard it is to find decent employees.

Costco is a great company but I'm glad to be out of retail and in an office.
In my area (NoVA) it seems like everyone's short-staffed in retail. We just straight up need more people.
 
2+ years at Best Buy made me realize I would never work retail again. People are assholes, corporate/HQ are greedy assholes and $11 an hour in the worlds hottest real estate market means jackshit. The people are the worst though. We weren't even commission and I never even hawked product service plans or monster cable like they wanted us to,but the entitlement of the stupid fucks who came in still boils me to this day. I even worked two boxing days, the Wii and PS3 launches. Never again.

Yeah, I worked Best Buy the first year of the Wii. What a nightmare. We'd get a pallet of systems and there'd be a huge rush. 4 hours later some person would always mosey in and throw a fit that the systems were all gone. They'd usually act like it was my fault directly and that I'd somehow disrespected their entire family line by not having more hidden in the back.

The worst though was customers who would get pissed at you for not having the ability to haggle with them. I had a guy threaten to stab me because I wouldn't 'go down $10' on a ps2 game at Wal-Mart.
 

error4041

Member
I work at the bakery department at a grocery store. luckily I get to avoid customers, and the ones I help are normally nice.

The lengths the higher-ups go to save money is ridiculous, Two people quit from my department, one got a better job, and the other decided she had enough of the job, and so management decides we only need to hire one new person replace the two people leaving, and it's only a month until The holiday rush starts.
 
I had a supervisor who literally told me to pull down 150 xbox 360s from the top rack to build an island display just to make me put them all back up once I pulled them down just because he was a prick who demanded everyone look busy at all times, even in an empty store. He once blamed me for coworkers calling in sick and made me call the staff list to get help and then got mad at me when I couldn't finish resetting tags before open because I couldn't find anyone and had to do it all alone. He regularly refused to talk to customers even when they demanded to speak with management and when he sometimes got cornered, he'd scream at us for not taking care of the problem.

I quit that job after 6 months.

Are you sure we weren't working at the same store, or perhaps same state?
 

RedHill

Banned
I've actually considered going for a minimum wage customer service job now that I'm self employed, only to just undermine shit management the entire time until I'm fired. That's how bitter I am about my time working retail
 
I'd never work in retail in America. It sounds fucking horrendous. I do work in retail in Australia but I get
$25.50/hr.
150% pay rate for Sunday.
Public Holidays are 250% pay rate or a paid day off. Employees choice.
Days in lieu for any public holiday on a rostered day off.
Free physio.
4 weeks holiday.
2 weeks sick leave.
8.5 weeks long service leave after 10 years.
A strong union to back employees up.

I wouldn't even consider working in this job for less.
 
T

thepotatoman

Unconfirmed Member
"entry-level" implies there's a destination beyond that where things stop being so terrible.

It's very possible to work into management for higher than minimum wage pay, but it's still half the pay with more demands than a similar level employee in other industries.
 

StoneFox

Member
Retail would be a lot more enjoyable if employees were allowed to be sarcastic and shut down assholes instead of being forced to feign niceness.

Might lose a few customer but it would increase employee morale for sure.
 

wisdom0wl

Member
Yeah, the Customer Service industry just makes you hate people. You start to believe that only 5% of the population are decent, reasonably intelligent beings. I worked food service for one summer in high school, never again. I can't imagine retail on Black Friday.
 

thetrin

Hail, peons, for I have come as ambassador from the great and bountiful Blueberry Butt Explosion
I worked retail all through college and for some time after that. Fuck retail forever. The only saving grace is that I worked at a GameStop where everyone working there became a life long friend.
 

RedHill

Banned
I'd never work in retail in America. It sounds fucking horrendous. I do work in retail in Australia but I get
$25.50/hr.
150% pay rate for Sunday.
Public Holidays are 250% pay rate or a paid day off. Employees choice.
Days in lieu for any public holiday on a rostered day off.
Free physio.
4 weeks holiday.
2 weeks sick leave.
8.5 weeks long service leave after 10 years.
A strong union to back employees up.

I wouldn't even consider working in this job for less.
Lol, my union rep here in the US took over a week to even file my sexual harassment report after I made it with him. Also I got yelled at for using the sick days I was given.
 
Retail would be a lot more enjoyable if employees were allowed to be sarcastic and shut down assholes instead of being forced to feign niceness.

Might lose a few customer but it would increase employee morale for sure.

I'd never call out if this was the case. Work would be so much fun
 
Man there's some salty ass people in this thread haha.

It's a job. Most jobs suck.

Wages aren't even that bad anymore. "Entry level" jobs are aimed at high school shit heads who have terrible work ethic who can still make $11/hr most places (I've seen as high as $14) to sit around and talk. The ones who are actual good workers usually move up with ease or are smart enough to find great jobs elsewhere.

Granted I'm a Supervisor but I'm making enough money that my Nurse GF gets upset about how much harder she works for not much more.

That said everything you hear about retail is generally true. The soccer mom horror stories, the crazy conversations you can have. I've seen some shit, no doubt. But honestly interacting with the worst people really does make you appreciate friends so much more.

My two personal favorites I'll probably never forget:

1. A woman once asked to sniff me, I let her, it was weird and awkward.

2. An elderly man once recycled his VHS player, with a tape inside labeled "Anal Gratification" and then called the following day asking if we still had it.

Top that. I dare you.
 

Big Blue

Member
Retail is awful.

I remember being forced to essentially scam customers into applying for credit cards, or else risk getting written up.

Commission rates that dropped every quarter.

The madness that is Q4.

The nasty customers.

I didn't even give my 2 weeks. I left as soon as I got an offer in te city.
 
Maybe they should pay more rather than complain no-one wants a shitty go nowhere job?
Does no one bother to read articles anymore? It's fucking 3 paragraphs.

No one is complaining. The article is about observations on the retail job market and what companies like Walmart are doing to adapt, like increasing wages.
 
Working at an Amazon warehouse sucks as much or more than working traditional retail.
As someone who has worked both, I'll take the Amazon warehouse easy. Better pay, consistent hours, benefits, and no dealing with the public. Did the warehouse job have its issues? Definitely. Nothing close to the hell that is retail though.
 

ISee

Member
Worked late and night shifts at a gas station during my university time to pay bills. Terrible payment and even more terrible costumers. I agree with everybody not wanting to deal with this kind of shit.
 

mrkgoo

Member
It's the customers. They wear you down.

Theres re tons one great customers who are genuinely thankful that you helped them, but every now and again you get one super horrid one, and eventually those kind break you.
 

Kevtones

Member
Oh man, my days at Game Crazy were so very righteous.


Catching robbers.
Falling in love.
Meeting best friends.
Pre-streets.
Concussions.
Kids barfing.
Jimmy the Saint (my ex-mob DM).
Midnight launches.
Pancreatitis.
Finding my passion.
Pitchfork tunes.
NBA regulars.


Fucking loved retail and it led me to meet a bunch people that shaped my life.
 

Swass

Member
Low wage, no benefits, unset random schedule, no guarantee on hours, usually required to work weekends and holidays, job is thankless and soul crushing.. but other than that I can't imagine why people have no interest in these jobs.
 

mrklaw

MrArseFace
Maybe instead of national service, everyone should be drafted into Retail Service for 2 years after school/college. It would help the economy and give people important life lessons. Perhaps if all managers had a stint in a customer facing role, they’d be less likely to be shitty managers.
 

Creaking

He touched the black heart of a mod
I don't know how anyone working an entry-level retail job can afford to live in my city (San Diego).

No kidding. I'm still living at home, my older brother rooms with several other guys, and my older sister moved to Texas.
 

leroidys

Member
I'd never work in retail in America. It sounds fucking horrendous. I do work in retail in Australia but I get
$25.50/hr.
150% pay rate for Sunday.
Public Holidays are 250% pay rate or a paid day off. Employees choice.
Days in lieu for any public holiday on a rostered day off.
Free physio.
4 weeks holiday.
2 weeks sick leave.
8.5 weeks long service leave after 10 years.
A strong union to back employees up.

I wouldn't even consider working in this job for less.

Dang, these benefits are better than my salary job.
 

CDX

Member
Entry-level retail. Can have crazy random schedules, with no guaranteed hours, and with terribly low pay and no benefits.

Gee, I wonder why people are looking to other places for work like Uber.

I'd never work in retail in America. It sounds fucking horrendous. I do work in retail in Australia but I get
$25.50/hr.
150% pay rate for Sunday.
Public Holidays are 250% pay rate or a paid day off. Employees choice.
Days in lieu for any public holiday on a rostered day off.
Free physio.
4 weeks holiday.
2 weeks sick leave.
8.5 weeks long service leave after 10 years.
A strong union to back employees up.

I wouldn't even consider working in this job for less.
Retail in Australia sounds like a paradise when compared to the hell that it is in the US.
 

tmac456

Member
worked retail for almost 3 years at Target. i'd rather be homeless than go back to doing that shit. soul crushing work, tbh. met some great people and hard workers but there's no chance i could ever do that shit again. i still have random nightmares about it
 

Breakage

Member
I can't bring myself to accept the unassailable principle that "the customer is always right". Retail sounds like hell. I didn't think it'd be that bad.
 
I do it now, and don't hate it, you could do a lot worse for entry levels jobs, at least in the uk. The main crap thing is that in supermarkets at least there are very few full time positions which isn't great unless you are a student or elderly, so you have to be at the whims of whether there is extra time or not that week.The pay is OK compared to similar places, and I've been lucky enough to have not had too many nightmare customers in a year or so.

The only thing really I hate about the day to day really is having to go on checkouts when it's busy,that shit is completely mind numbing. It is a bit annoying if you have a manager that just babysits, but if you're lucky you have someone that sees through that bullshit too. It does boil my piss too when they call you short notice offering a shift which can fuck up your plans, but I don't mind saying no now and then, I have no ambitions of rising up in this place. If you have some good colleagues it can be quite tolerable, there's a really broad of range people working here.
 

Mortemis

Banned
Seriously how many other industries are there that give you schedules that change every week? It's the one of the worst things about it, and good luck trying to get more consistency from it. You can of course, but that seems more for lucky people.

Honestly though as a seasonal temp job it's not too bad. I worked at Best Buy for a holiday season and they had me in headphones. For weeks my job was to point people to where the beats are at and give recs for which is the best cheap shitty earbuds. Lol

My mistake was staying after the holiday season. Quit right the next one.
 
If they want to make retail attractive to work in, then stop the 'customer is always right' attitude. No, if some asshole is acting like an asshole, don't blame the employee.

Then add a decent wage and stable hours.
 

Kusagari

Member
What a shock that people don’t want to work a job where they have no idea the schedule or hours they’ll work each week for shit pay.
 
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