You do realise that it took Sony nearly an entire generation, cost them nearly half their user base and cost them an insane amount of funds to get back in the good graces of the community?
So why should all be forgiven for Microsoft 2 years removed from them trying to do things far more heinous than anything Sony tried to pull?
Because in America, Nobody is left behind, we are all winners, and everyone needs 2nd/3rd/4th/5th/..... chance.