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Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
dark_preacher
Member
so digital river says the cancellation email was a mistake. my bank says they tried to charge me 4 times last nite but all 4 transactions were cancelled by the requestor. i have sufficient funds and digital river says they will attempt to chare me again within 24 hours and send me an email when i'm charged successfully.
Necroscope
Member
Same here. I ordered on July 1, 2012 and it said sold out.
hairypeckpeck
Member
i think the "SOLD OUT" thing is just part of the title of the product
Not mine. It says:
Ni no Kuni: Wrath of the White Witch Wizards Edition Club Namco Exclusive
Boxed Shipment
Weird, mine says "SOLD OUT!" right before Ni No Kuni, everything else is the same.
Shrennin
Didn't get the memo regarding the 14th Amendment
Mine does too. Also, my order is in processing so hopefully that means that I'm getting it.
Saint Gregory
Member
I would imagine that you're getting a different page than the rest of us because you've had multiple orders.
I've only ever had one order and when I click on order history it takes me directly into what everyone else is seeing. Everything is propably OK but this is still a mess.
I had a customer service rep make a new order for me, since I wanted to change the shipping. Maybe the two descriptions are different between the self order, and the CS rep order.
Hironobu Sakaguchi
Member
i think the "sold out" msg is for the people who ordered on 17/01/13 , but the people who ordered before the second opportunity aren't getting that msg
Nah, I have it and ordered it in August.
Anyway shrug, not much to do but wait for shipping status.
Chance Hale
Member
Nah, I ordered back in September and have the "sold out" msg in the title.
That's another possibility. My CS rep order was done on the 16th.
Dedication Through Light
Member
I wonder if my charge will still go through (it appears) even though I have the incorrect billing address since they could never update it, but is present on my naruto shippuden order.
Dead Prince
Banned
i think you'll know if someone did ;P
I never got an email sis ;_;
CharminUltra
Member
FUUUUUUU apparently my CC was blocked and I just got an email from Namco-Bandai saying my order could not be charged and was cancelled -________________-
I'm not sure if this is standard procedure for all companies, but if not then Namco-Bandai can go to hell. Just terrible customer service.
I'm not sure if this is standard procedure for all companies, but if not then Namco-Bandai can go to hell. Just terrible customer service.
This hasn't been "standard" in over 10 years. The website is a complete joke.
I would call them immediately and try to give them the proper information. You may still get your order.
MikeE21286
Member
Same
This is *kinda* my situation. The checkout process messed up my city name, I called to have them correct it, and they told me it was all good. However, the correct city name never appeared online afterward (when I went to check back on my order). It's probably all good, but it makes me a little crazy
However, my card WAS successfully charged last night and my order is in process, so I assume all is well?
CharminUltra
Member
I did. Called their # and was greeted by a machine. It just says there's no one available to take my call (CS hours are supposed to be 8:30am PT and it's currently 9:42am).
So pissed.
As long as it does still ship I refuse to get worried. Same story as you though, got the email, no update. Then again it does say the update will be in another business day. I can be patient, as long as that good news stays... and it is being shipped. =)
hairypeckpeck
Member
checked my gf's email and no indication of anything. so i guess that's a good thing?
i'm not sure if she got charged yet though
i'm not sure if she got charged yet though
AScotAbroad
Member
The exact same thing happened to my friend - the card he original ordered on was canceled due to fraud since he made the order and he forgot to give them his new card details. Really sucks that they just give up and don't offer any recourse especially since they presumably have stock to sell you.
If you manage to get it sorted out I'd appreciate a PM so I can pass on some tips to my friend
It sounds like you could be in the same boat as myself. I have no email, but I know Ive been billed. You could check the website to see if there is an update on your order.
I would do so, but its blocked here at work.
CharminUltra
Member
714-816-9560 is the number I called.
hairypeckpeck
Member
still says "Order in Process"
Midnight Phoenix
Member
I have 3 orders:
Order Date Creation Date Status Order Amount
1/17/2013 1/17/2013 Order in Process $119.69 (Complete transaction)
8/28/2012 8/2/2012 Order Submitted $116.51 (Failed transaction)
7/29/2012 7/26/2012 Order Cancelled $116.51 (Canceled due to PayPal Ukrainian address)
First two have SOLD OUT and last (cancelled) without it. I think is just mark for their CS, that show when pre-order was made
doctorcdcs
Member
I think it says sold out now because that's now in the title of the store page:
http://store.namcobandaigames.com/store/namcous/en_US/pd/productID.253168700
good job there namco
besides I placed my order on june 29. I'll be annoyed to say the least if they cancelled my order
http://store.namcobandaigames.com/store/namcous/en_US/pd/productID.253168700
good job there namco
besides I placed my order on june 29. I'll be annoyed to say the least if they cancelled my order
Uh, I think I might be getting two of these?
I have two hold charges on my card right now, each different by about 30 cents.
These two different amounts match up to two of my orders, one of which was supposed to be cancelled.
But since my card was charged, or is about to be charged technically, for both, I guess one of them wasn't cancelled as it was supposed to be.
I have two hold charges on my card right now, each different by about 30 cents.
These two different amounts match up to two of my orders, one of which was supposed to be cancelled.
But since my card was charged, or is about to be charged technically, for both, I guess one of them wasn't cancelled as it was supposed to be.
You and me both. Mine was July 1st.
TheChillyAcademic
Member
And I still have nothing, not even any pending charges...I swear this is the last NB game I buy.
Unless they have another exclusive CE I want, I am avoiding NB's site, for sure.
Devilgunman
Member
Nowhere. On the site you will see only order information and that's it. I ordered in June and paid in full via paypal so hopefully I don't get screwed but damn their service sucks balls. No status update. No email. Nothing.
I feel the same way, but at the same time, I'd like them to release a Tales of Xillia CE. It seems from now on, they will use their store to sell CEs in America unfortunately. ; ;
SlasherJPC
Banned
Yeah same situation here. Nothing.
I even just went and picked up a regular edition in case they F these things up.rumbalumba
Banned
guys just chillax. over the past days you've been so nervous over practically nothing. charged you on release date, will be there when it's ready. just chilllllll...go outside (if you're in canada) and do the snow angel or something.
eudaemonic
Member
Ordered 6/30.
A charge is pending on my card that showed up today.
No email about it being shipped though.
Can't access invoice to check.
That's where I'm at so far.
A charge is pending on my card that showed up today.
No email about it being shipped though.
Can't access invoice to check.
That's where I'm at so far.
Samurai_Heart
Member
The game comes out in February 1st been delayed in the EU by a week.
Jacksonlee
Member
what would be the disaventage in ordering a EU version of the collector's edition rather than NA's, if you reside in North America?
just the DLC, right? since this will be region free?
just the DLC, right? since this will be region free?