Shao Kahn Brewing a Stew
Banned
My brain hurts from the conspiracy surrounding this matter.
Who is lying? Who is telling the truth? Head exploding!
Who is lying? Who is telling the truth? Head exploding!
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TellTale Damages the Jeep of Something Awful's Boomerjinks
- Thread starter FatalT
- Start date
Pie and Beans
Look for me on the local news, I'll be the guy arrested for trying to burn down a Nintendo exec's house.
That really isn't the response to field to make this all go away. You swallow your shit, apologise profusely and pay up with something extra for the bother, you don't play the coy "well SORRRRRRY mom" card when everyones looking at you like a jagass already.
NintendoGal
Member
Pie and Beans said:
Don't forget promoting their game at the end too!
Can't blame TT for trying to make this PR nightmare go away (well, we can, actually...), but the insurance bit is absolute horseshit IF this is, indeed, the first time it is being mentioned. If it was legit, then it would have been one of the first things mentioned by any responsible person in the company.
Better hope dude is fully satisfied with that check...
Better hope dude is fully satisfied with that check...
From what I can tell, this is a screw-up on both ends....
1: TT requests Boomerjinks' Jurassic Jeep
2: Boomerjinks requests covered transport, 3 PAX tickets, per diem, transport, and a hotel for a few nights.
3: Boomerjinks googles reviews of transport companies and finds that the company used, Advanced Auto Transport, has good reviews, and suggests them. (He admits this fully on Reddit in the TT response post.) From what I can tell from googling, Advanced Auto Transport doesn't even offer covered transport.
4: TT uses the company anyways. At some point they should've asked if covered transport would be used/been told that it was an open transport, but they didn't/weren't.
5: Transport arrives, it's open and unsuitable for transporting the jeep.
6: Boomerjinks doesn't contact TT and say "Hey, this will potentially damage my car, can you send covered transport please?" He just accepts it, and uses a cover that flaps in the wind at the ~60-70MPH speeds that the open transport travels, which damages the vehicle. (NOTE: This is not the cause of all of the damage, how the hell the seat got ripped is still beyond me.)
7: Boomerjinks notices damage at con, informs TT people, tells them to contact him after con.
7b: Boomerjinks notices he is only given one badge to PAX instead of the 3 requested.
8: TT people do not contact him after con. He emails them, and they give him the runaround and tell him to talk to the transport company
8b: Boomerjinks' Per Diem is not covered as requested.
9: Runaround via email continues for ~2-3 months.
10: Day before the game release, Boomerjinks posts about the situation (claiming a few less-than-truthful things, like that TT chose the transport company) and the internet goes in a fucking shitstorm
11: TT responds with as little class as possible and begrudgingly gives the money back, in the meantime lying(?) about filing with insurance months ago and informing Boomerjinks about it.
That's what I got out of this situation, and both sides kind of seemed to behave like dicks to me. Although TT probably takes the cake....
1: TT requests Boomerjinks' Jurassic Jeep
2: Boomerjinks requests covered transport, 3 PAX tickets, per diem, transport, and a hotel for a few nights.
3: Boomerjinks googles reviews of transport companies and finds that the company used, Advanced Auto Transport, has good reviews, and suggests them. (He admits this fully on Reddit in the TT response post.) From what I can tell from googling, Advanced Auto Transport doesn't even offer covered transport.
4: TT uses the company anyways. At some point they should've asked if covered transport would be used/been told that it was an open transport, but they didn't/weren't.
5: Transport arrives, it's open and unsuitable for transporting the jeep.
6: Boomerjinks doesn't contact TT and say "Hey, this will potentially damage my car, can you send covered transport please?" He just accepts it, and uses a cover that flaps in the wind at the ~60-70MPH speeds that the open transport travels, which damages the vehicle. (NOTE: This is not the cause of all of the damage, how the hell the seat got ripped is still beyond me.)
7: Boomerjinks notices damage at con, informs TT people, tells them to contact him after con.
7b: Boomerjinks notices he is only given one badge to PAX instead of the 3 requested.
8: TT people do not contact him after con. He emails them, and they give him the runaround and tell him to talk to the transport company
8b: Boomerjinks' Per Diem is not covered as requested.
9: Runaround via email continues for ~2-3 months.
10: Day before the game release, Boomerjinks posts about the situation (claiming a few less-than-truthful things, like that TT chose the transport company) and the internet goes in a fucking shitstorm
11: TT responds with as little class as possible and begrudgingly gives the money back, in the meantime lying(?) about filing with insurance months ago and informing Boomerjinks about it.
That's what I got out of this situation, and both sides kind of seemed to behave like dicks to me. Although TT probably takes the cake....
Yes, they should have, but at the same time, I can understand where they were coming from. They had no way of knowing if there were any cosmetic damages present on the jeep prior to shipping. Even after the damage, it still appears to be in great shape.
I'm not convinced there was any malicious intent here.
Still, I feel for the situation. At least he has someone to blame. Somebody backed into my car just yesterday and put a massive dent in the front quarter panel and screwed up the door. I have no way of knowing who did this so I'm left holding the bag. Pretty pissed about the whole thing.
NintendoGal
Member
Well regardless of who is at fault, it was still rather tacky of TT to advertise a game while trying to apologize. :: shrug ::
corporate cheerleader
Member
Poor girl.
...poor girl.
...poor girl.
tycoonheart
Member
Jintor said:
Now that is fucked up. I don't understand the need for people to call/email and threaten rape. That is fucked up beyond belief.
Pie and Beans
Look for me on the local news, I'll be the guy arrested for trying to burn down a Nintendo exec's house.
yeah he sure scammed them out of... lending them his personal property for a trade show, not receiving the previously agreed comp (some damn PAX badges) and then expecting damage to be covered for and repaired.
Regardless of the he said, she says, heres a classic textbook example of why in situations like this you deal with them swiftly and positively rather than trying to ignore it and hope it'll go away. Simply paying the repair costs they could have got him to get appraised/valued would have been well worth the monthly salary of someone that really kinda screwed things up massively compared to the ill-will this has all generated and no doubt negatively affected their game sales going forward.
obviously disgusting internet avenger behaviour on show as well though.
Regardless of the he said, she says, heres a classic textbook example of why in situations like this you deal with them swiftly and positively rather than trying to ignore it and hope it'll go away. Simply paying the repair costs they could have got him to get appraised/valued would have been well worth the monthly salary of someone that really kinda screwed things up massively compared to the ill-will this has all generated and no doubt negatively affected their game sales going forward.
obviously disgusting internet avenger behaviour on show as well though.
Hypereides
Member
popcorn.gif
Best internet drama in a while, oh the twists!
Best internet drama in a while, oh the twists!
Baron_Calamity
Member
I feel really bad for the former Telltale guy. Even if he personally damaged that Jeep (which he didn't) he didn't deserve the internet calling him up and threatening to rape him.
I wish I was thinking more clearly yesterday. Doing this the day before the game launch should have clued me in to something being wrong.
I wish I was thinking more clearly yesterday. Doing this the day before the game launch should have clued me in to something being wrong.
DangerStepp
Member
Just now seeing this.
GAF is now People's Court?
How many people here have already proclaimed they're boycotting TT?
GAF is now People's Court?
How many people here have already proclaimed they're boycotting TT?
Broder Salsa
Banned
DangerStepp said:
I am boycotting their Jurassic park game.
because it looks bad
The problem stems from the fact that HE selected the carrier and witnessed the fact that it would not be a covered transport, yet still gave the go ahead. That was not a part of his original claim.
He chose the carrier, the carrier damaged the vehicle, and information as to the state of the vehicle was not present to TellTale. That's not to say they shouldn't cover the damages, but this guy isn't being completely honest either.
Pai Pai Master
Banned
"We didn't do shit. Check out our awesome games!"
unpurposed
Member
WoodenLung said:
Sadly, this will most likely be the case.
I know alot of GAF likes to raise the pitchforks at any sign of corporate misdeed situations like this are a good reason why it's always smart to wait and listen to both sides of the stories. It's so disgusting that one guy actually received threats over the phone and email because of this.dark10x said:
GodfatherX
Member
Pretty sure the former TT employee is a femaleBaron_Calamity said:
Odd that I'm get Reddor she calls him out for trying to scam them before the event happened, then redacted the proof. All in all I think both were in the wrong, if for no other reason making sure legally they had their shit together
echoshifting
Banned
It is really a huge shame that this person was dragged into this; boomerjinks was out of line if he posted his/her name. Malicious intent or not, that was inappropriate.
...that said.
I don't think anything written in his/her reply really refutes boomjinks at all. Once again we get the same schtick: "Oh, there's this whole other side to this story, we just can't say anything about it!"
From the relevant paragraph:
So, s/he claims to have screenshots disproving his major points, but s/he won't show 'em. That's all well and good, but if you're going to take the additional step of actually calling boomerjinks a scammer, you should probably back that up. I still think the claim that boomerjinks was trying to scam anyone is absurd, and it bothers me that people are accepting that at face value from a former Telltale employee given their behavior throughout the day yesterday. Is he exaggerating his claims of what took place for the sake of internet court? Yeah, I can see that. But the claim that he was scamming them is taking things way too far.
I really do think it's unfortunate that this person was dragged into this...I just kinda wish s/he had snipped the paragraph above, because it completely puts him/her back in the situation, for one thing, and for another it gives us yet another set of unsubstantiated claims from telltale that don't quite seem to match up. Finally, by calling boomerjinks out as a "scammer" it only serves to escalate rhetoric when we should actually be at a point where that is scaling back down. It feels spiteful.
Surely boomerjinks isn't a perfect person through all of this, but if anything that paragraph confirms many of the negative things I started to wonder about Telltale's corporate culture yesterday. Ultimately this could have been resolved much more peacefully if they had either inspected the Jeep more carefully or swallowed their pride and just paid for the damages in a timely fashion. Telltale became responsible for those damages when they signed the bill of lading. They owed the money. If boomerjinks had taken them to court, they would have been told the exact same thing. This person should be just as frustrated with Telltale's poor response as s/he is with boomerjinks' tactics.
...that said.
I don't think anything written in his/her reply really refutes boomjinks at all. Once again we get the same schtick: "Oh, there's this whole other side to this story, we just can't say anything about it!"
From the relevant paragraph:
So, s/he claims to have screenshots disproving his major points, but s/he won't show 'em. That's all well and good, but if you're going to take the additional step of actually calling boomerjinks a scammer, you should probably back that up. I still think the claim that boomerjinks was trying to scam anyone is absurd, and it bothers me that people are accepting that at face value from a former Telltale employee given their behavior throughout the day yesterday. Is he exaggerating his claims of what took place for the sake of internet court? Yeah, I can see that. But the claim that he was scamming them is taking things way too far.
I really do think it's unfortunate that this person was dragged into this...I just kinda wish s/he had snipped the paragraph above, because it completely puts him/her back in the situation, for one thing, and for another it gives us yet another set of unsubstantiated claims from telltale that don't quite seem to match up. Finally, by calling boomerjinks out as a "scammer" it only serves to escalate rhetoric when we should actually be at a point where that is scaling back down. It feels spiteful.
Surely boomerjinks isn't a perfect person through all of this, but if anything that paragraph confirms many of the negative things I started to wonder about Telltale's corporate culture yesterday. Ultimately this could have been resolved much more peacefully if they had either inspected the Jeep more carefully or swallowed their pride and just paid for the damages in a timely fashion. Telltale became responsible for those damages when they signed the bill of lading. They owed the money. If boomerjinks had taken them to court, they would have been told the exact same thing. This person should be just as frustrated with Telltale's poor response as s/he is with boomerjinks' tactics.
Ignis Fatuus
Banned
She deserves more until she presents the evidence she claims to have.dark10x said:
graywolf323
Member
this is probably more interesting than the Jurassic Park game
Princess Skittles
Prince's's 'Skittle's
You really think that somebody deserves death and rape threats over some supposed damage to a movie prop?Ignis Fatuus said:
Really?
Really?
Care to make that claim without the security blanket of your keyboard and internet connection?
echoshifting
Banned
Ignis Fatuus said:
I wouldn't go that far. Someone threatened to rape her.She shouldn't have written that paragraph at all, though, especially the "ok, I was totally gonna show you guys this evidence settling this ONCE AND FOR ALL, but I changed my mind! I just want to let you know I was gonna and I totally still have it!" bullshit.
paperboywriter
Member
I'd like to See a Jake Rodkin comment on this topic.
echoshifting
Banned
BlueMagic said:
Telltale would like us to think so, but it seems to me that they just couldn't make sense of the damage, so rather than give Boomerjinks the benefit of the doubt they decided to proceed as though he was a scammer. There really isn't any more to it.
NintendoGal
Member
dark10x said:
Incorrect. He simply found the carrier online and sent the SUGGESTION to TT who then selected it themselves.
Hate to split hairs here, but I've been on the bad end of picking things, such as a hotel when I thought it was decent.
If he suggested it, he holds the blame for that side of things. Furthermore, he knew that it would be transported without a container and should have declined if he were so concerned.NintendoGal said:
Lastly, as I noted before, TT was never given any indication as to the state of the vehicle when it left the owner. Even with the blemishes, it still appears to be in excellent condition. Is it that strange that they accepted the vehicle at that point?
echoshifting
Banned
dark10x said:
No, it's not really that strange, but it was a mistake, and it does make them responsible for any damage boomerjinks claimed occurred in transit.
There are lots of coulda woulda shouldas here, on either side. Hindsight is 20/20. The only thing that matters - in my mind, anyway - is that Telltale signed the bill of lading, making them financially responsible, and they have been dragging their feet to own up to that ever since.
Technically, they still haven't.
NintendoGal
Member
mclem said:
Or simply trying to be helpful and didn't choose wisely.
dark10x said:
I disagree. I feel if a COMPANY can't help do a bit more research on something they are borrowing and need to keep safe, they also foot some of the blame here too.
Personally I'm not sure who to believe in this, but there are faults on both sides.