I need help please.
A friend has got a US account, and he wants to turn it into a Mexican account. He tried to do so, but the thing told him to spend all his credit before he could change the region. He tried to do so, but he was left with US$0.66, and now he can't change the region because there's some credit left, and he can't buy anything because the cheapest thing we've found are the US$0.99 games.
Thanks
EDIT: we found a phone number in the support website, called and explained the problem to a lady. She asked for the serial number, and after receiving it she said the warranty had expired and ended the call.
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