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CrunchyRoll is run by incompetent fools
- Thread starter Relix
- Start date
- Status
ThreePiMatt
Member
I subscribed around October of last year. At the time, their Android app was pretty crashy. But, to me the service has been basically flawless for the last six months or so. Granted, I watch everything on my tablet, and it has not quality controls so I know I'm not getting the full HD stream, which has been fine for the most part. The only issue I would have is that some older shows have horrible compression problems that leaves certain scenes with macroblocking so bad you can't see whats going on or read the subtitles. Still, more than happy with the service.
lazybones18
Banned
Novid warned us. And now he's gone forever
Yeah you know they just let CR show their shows for free >_>
IDGAF if Aniplex gets a lot less money for me watching KLK on CR. I refuse to pay extortionate prices for media, this way I still get to watch it and they still get paid.
I've had little to no problems, probably because I run it from my PS4.
I will say however that the PS3 version is absolute shit. I've lost count of how many times the app crashed my console for doing something as simple as browsing episodes. It's a complete disaster.
iOS apps work quite well too.
I will say however that the PS3 version is absolute shit. I've lost count of how many times the app crashed my console for doing something as simple as browsing episodes. It's a complete disaster.
iOS apps work quite well too.
Only recently has this been an issue for me. Should never ever happen. Charge me more if they need but fix shit like this.
they got an xbox app now?
sonikokaruto
Banned
never had problems with crunchy roll.
Except that if you for some reason travel to another country, your queue and a lot of things dissapear.
I bolieve it's a "by country" feature
Except that if you for some reason travel to another country, your queue and a lot of things dissapear.
I bolieve it's a "by country" feature
Barkley's Justice
Member
Time for Crunchyroll to pony up that lane toll to the isps nahmeen xoxo
newshinycd
Member
I've only had occasional issues with Crunchyroll. I use my PS4 app and really the only issues seems to be is that one or two videos will freeze up (usually at a certain point. Restarting the app doesn't fix it). It doesn't happen that often though.
Overall I've been happy with Crunchyroll. I wish they would have better communicated why there was a pause in uploading the backlog of One Piece episodes and an estimated time when they might start uploading them again. Probably licensing issues...
Oh well, I'm just glad I can go back to binge watching One Piece next week.
Overall I've been happy with Crunchyroll. I wish they would have better communicated why there was a pause in uploading the backlog of One Piece episodes and an estimated time when they might start uploading them again. Probably licensing issues...
Oh well, I'm just glad I can go back to binge watching One Piece next week.
I would love to support CrunchyRoll, but like the OP, I have nothing but problems with their shit streaming abilities. I email them about it, and they never bother to get back to me. If they learn how to code their bloody video streams, I'll return to them. Until that point, fuck CrunchyRoll.
victreeb3l
Member
It works great for me overall but the PS3 app's stream is absolutely awful. I do have to say sometimes it gets so bad I have to watch things in 480p to get it to stream properly :/
For some reason, the performance is better on Safari than on Chrome. I always get frequent stopping on Chrome.
For some reason, the performance is better on Safari than on Chrome. I always get frequent stopping on Chrome.
J
Jotamide
Unconfirmed Member
I still find Funimation worse.
I have to agree that CR PS4 app works best. They've also patched the PS3 version recently. I haven't had any crashes since then.
The Android app works well, although sometimes I need to wait for a day or two before I can stream the latest updates from it.
As for their consistency, well, it does seem a bit of hit or miss. My advice is to QoS, if your modem/router supports it. (or slow down those torrents
)I changed my DNS to Google's to see if that helped. Nope. Ran a speed test to my PC... no problems at all. Tried to watch something...no fucking go. Episodes stuttered like crazy.
Its their shitty service. Their episodes don't even buffer, they are streamed directly with little buffer space. If you pause and unpause I think it only saves the next two seconds or something. Its really, really terriblad and its obvious they aren't bothering to fix it.
Its their shitty service. Their episodes don't even buffer, they are streamed directly with little buffer space. If you pause and unpause I think it only saves the next two seconds or something. Its really, really terriblad and its obvious they aren't bothering to fix it.
Elfforkusu
Member
Nothing you did would have an effect if it's your ISP, dude. The only legit tests would be to try during dead hours (early morning weekdays?) or to VPN to a different network and access the site through (hopefully) a different ISP.
Incidentally:
https://www.dearfcc.org/
Elfforkusu
Member
Their manga site sucks balls on PC, no ISP excuse for that!
This is the problem I had which was solved by uninstalling and reinstalling Flash.
Anyone having video problems on CrunchyRoll on PC should consult http://www.crunchyroll.com/help/?topic=video.
It's their service:
- Their player and/or servers tries (very aggressively) to not use more bandwidth than it estimates as needed for the selected resolution. It doesn't matter that you have 100/10 fiber: if their client/server miscalculates you'll run out of buffer;
- They claim their licensing terms require them to keep a very small buffer;
- Their Flash-based player is terribly coded: it won't try a different CDN url if the current one is hammered, it won't adjust it's buffering to adapt to connection issues, it won't retry the connection if data simply stops arriving (either stops streaming completely or it thinks the episode has finished).
I gave up on watching 720p (1080p is just upscaled 720p for 99% of their series), but sometimes I stumble upon something that refuses to playback properly to the end even at 480p and I need to randomly switch resolutions to find one that gives me a good connection.
Its not my ISP if their servers can't handle the load. I have absolutely no problem with other services and I don't run on one of the "big" ISPs.
Elfforkusu
Member
Most compelling argument thus far. That said, your ISP might piggyback on the network of one of the big ISPs, and inherit their network bottleneck.
"servers can't handle the load" -- the bottleneck is likely to be either universal (e.g, crunchyroll is slow for everyone) or somehow related to the path between you and them. The latter is substantially more common these days.
ShaoranWright
Member
Yeah, the same thing happens to me, on pc I have to stick to 720p and pause at the beggining to let some video load before playing it and then it usually goes without a hitch, 1080p it's impossible on that service even though I can get 1080p on netflix with no problems at all.
At the end of the day, I still keep my membership because it has a nice collection available, but, if a new service would appear with a better "technical quality", I'd cancel my subscription immediately.
Femmeworth
Banned
This is how shitty a service I pay for is:
https://www.youtube.com/watch?v=AJfOJTOxiuc
I am done with them until an alternative pops up.
https://www.youtube.com/watch?v=AJfOJTOxiuc
I am done with them until an alternative pops up.
Yeah, I have never experienced this with Crunchyroll.
As to further my "proof"/"claim" that its not an ISP problem but sheer incompetence...
http://ispspeedindex.netflix.com/usa
Click "EXPAND ALL". My ISP is rated #2 by Netflix.
Current Speed
(damn my upload sucks)
(SpeedTest reports Liberty PR but its actually San Juan Cable LLC)
http://ispspeedindex.netflix.com/usa
Click "EXPAND ALL". My ISP is rated #2 by Netflix.
Current Speed
(damn my upload sucks
)(SpeedTest reports Liberty PR but its actually San Juan Cable LLC)
As to further my "proof"/"claim" that its not an ISP problem but sheer incompetence...
http://ispspeedindex.netflix.com/usa
Click "EXPAND ALL". My ISP is rated #2 by Netflix.
Current Speed
(damn my upload sucks
(SpeedTest reports Liberty PR but its actually San Juan Cable LLC)
I don't think you understand how the internet works.
metsallica
Member
I don't know what to tell you, Relix. Outside of their buggy apps I haven't had issues steaming their content at any resolution. I'm often there right at the end of a simulcast countdown, too. Been subscribing since the day they went legit. I don't have a powerhouse connection, either.
I do. I work as an IT Manager for a financial organization. What is it that I don't understand about how the internet works?
I can pull the tracert/ping I did to the servers as suggested by them and there were no long hops or connection problems. Besides, at the end of the the day its inexcusable when every other major streaming service works without issue (HBO GO, Netflix, Hulu Plus, YouTube). They just don't have good capacity/server locations, its as simple as that.
.
I've had better luck with Crunchyroll than with Amazon Instant, although it has been a while since I've tried the latter. I can't really compare Crunchyroll with Netflix since I don't often use them on the same device but I've been happy with the service. Pretty great selection of current and recent titles, too.
The only problem I have with crunchyroll (website) is episodes randomly crapping out partway no matter what quality I set or the subs are not there and I have to wait for it to come up.
Their mobile apps kind of suck especially if they are new episodes since you have to wait a couple of hours occasionally.
Their mobile apps kind of suck especially if they are new episodes since you have to wait a couple of hours occasionally.
Kite
Member
I've also used crunchyroll for almost a year now and have only had one issue ever with streaming in 720p. For about 30 min after the new Sailor Moon was supposed to be available the video simply did not work. I consider that a very unique and rare case so I'm not too angry about that.
OP, it sucks that you're having all these issues but I can't relate so.. *shrug* good luck.
edit: I have AT&T Uverse if anyone wants to compare services.
OP, it sucks that you're having all these issues but I can't relate so.. *shrug* good luck.
edit: I have AT&T Uverse if anyone wants to compare services.
99% of the time I've had no issue with Crunchyroll's streaming. I've been able to stream it at HQ on my apple tv/ipad and computer with no issue. There was only like ONE day where it seemed like the servers were down or something. It was an isolated incident. But yeah, other then that I've had no issues.
I have Verizon Fios 80 mb/s internet. Not sure if that factors into anything.
I have Verizon Fios 80 mb/s internet. Not sure if that factors into anything.
Just for kicks... what they suggest:
The CR forums are filled with help requests but none. I am glad its working for you guys so for those of you who wanna try it out, go ahead, they have a free trial so test it out. You may not have issues. Try it out and support the industry somehow. At least for me, its a no go =/
Code:
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Non-authoritative answer:
Name: a156.vi5g5.akafms.net
Address: 69.31.132.213
Aliases: cp150757.edgefcs.net
a156.v1507570.c150757.b3.vi5.akamaistream.net
Reply from 69.31.132.213: bytes=32 time=95ms TTL=116
Reply from 69.31.132.213: bytes=32 time=100ms TTL=116
Reply from 69.31.132.213: bytes=32 time=90ms TTL=116
Reply from 69.31.132.213: bytes=32 time=99ms TTL=116
Ping statistics for 69.31.132.213:
Packets: Sent = 4, Received = 4, Lost = 0 (0% los
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 100ms, Average = 96ms
Tracing route to a156.vi5g5.akafms.net [69.31.1
over a maximum of 30 hops:
1 <1 ms <1 ms 5 ms 192.168.0.1
2 41 ms 23 ms 24 ms 10.65.2.113
3 20 ms 28 ms 23 ms 10.65.1.133
4 23 ms 25 ms 28 ms 10.65.1.178
5 25 ms 38 ms 38 ms 63.245.91.61
6 50 ms 78 ms 74 ms 63.245.106.160
7 51 ms 58 ms 68 ms 63.245.5.190
8 53 ms 63 ms 58 ms xe-0-3-0-0.r04.
38.179.9]
9 53 ms 115 ms 88 ms ae-3.r21.miamfl
50]
10 150 ms 108 ms 108 ms ae-5.r03.atlnga
05]
11 100 ms 97 ms 98 ms ae9.ar1.atl1.us
12 92 ms 108 ms 96 ms 69.31.132.213The CR forums are filled with help requests but none. I am glad its working for you guys so for those of you who wanna try it out, go ahead, they have a free trial so test it out. You may not have issues. Try it out and support the industry somehow. At least for me, its a no go =/
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