• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

what should Nintendo do to put a stop to consumer confusion about what the Wii U is?

I don't get how anyone can ignore the gamepad. The Wii didn't have one so that should be the immediate difference. All the while with the main console being longer too.

Nintendo seems to want to hide the console unit. That doesn't really help things, IMO.
 

Mato

Member
there was a 5 min commercial I saw once in youtube. it thoroughly explained what wii u is. anyone else seen that?
 

KillGore

Member
You can start by naming it differently. Wii 2 would've been fine (even though I hate the Wii name). Next you should change the look of the console, not make it look almost identical to the last. Make better advertisements
 

Bgamer90

Banned
There is really nothing they can do. If consumers are dense enough to understand "the New iPad" but fail to comprehend the Wii U is different than the Wii, then Nintendo cant do anything. Thats like consumers not understanding the xbox 360 is a different console then the xbox.

Basically, consumers are monumental idiots and Nintendo cannot fix stupid.

Or maybe consumers can understand "the new iPad" because adult consumers find iDevices far more important than "nintendo toys"...
 
I know it's extreme, but take Wii's off of store shelves. It will definitely hurt short term profits, but it would increase the install base for the Wii U maybe drastically enough to recover quickly from the loss.

The fact that there is a new Wii (redesign) on the market and a Wii U must be causing a ton of confusion for people only looking to purchase one as a gift.
 

BGBW

Maturity, bitches.
I am amused by everyone saying "that ship has sailed" though. Big thing about marketing is that you can always spin a new message and change the public perception.

I believe they are saying the ship has sailed for changing the name. They should have done that before releasing the system. Rebranding is a stage for extending the product life cycle not something you do at the first hurdle.
 

Nekofrog

Banned
Confusion isn't as big a deal as people make it out to be. Even if the public thinks it's a $350 controller add-on, they'll see those blue boxes and know that they need this new thing to play those games, and buy that thing the kids are pointing at.

You give the idiotic masses too much credit.
 

JordanN

Banned
You mean the new add-on for the Wii. Because that's what it looks like.

Also, you think people are going to notice differences between the Miis, when they've had this for years on the market:

[snip]
[snip]

Nintendo doesn't exist in a vacuum.
So? PS1 to PS2 graphics were bigger yet you don't see people claiming Uncharted looks like Crash Bandicoot 1 (or maybe there are, I'll need to do a poll).
 

NickMitch

Member
They shouldn't do anything.
People with questions should just go ask in their local game retail store or use Google.

The most baffling part though is that half the press were confused wether the WiiU was a new console or not when it was revealed the first time. I never felt the slightest of confusion.

Those who dont know what the WiiU is don't know that an iphone is a smartphone, or they dont know wether their TV is HDready or FullHd, they dont know if they have a plasma, lcd or led screen, they are just not interested enough to know and are confused about consumer electronics in general.
They probably dont really get that the Wii was a videogame console either...
 

Lyude77

Member
Or maybe consumers can understand "the new iPad" because adult consumers find iDevices far more important than "nintendo toys"...

Yep, this. If Nintendo can get the average public to really care about one of their games again, this problem would be mostly gone.
 

mj1108

Member
Name it Wii2.

This.

Also quit focusing so much on the controller. With so much focus on it, it makes it look like an accessory.

The most baffling part though is that half the press were confused wether the WiiU was a new console or not when it was revealed the first time. I never felt the slightest of confusion.

Of course you didn't, I didn't or anyone else here didn't. You're on a game forum. This is about getting the message out to Joe Q Public that doesn't follow gaming religiously.
 
How big a deal is consumer confusion, really? If people get put off by how much the "new Wii controller" costs, they probably wouldn't buy Wii U as is anyway.
 
Whatever Apple does that doesn't seem to have people confused.

People have come to expect yearly Apple refreshes, and new Apple products are always referred to as "the new iPad" or "the new iPhone."

I've had curious people come up to me and ask what the Wii U was (even those who thought it's a controller). I responded "It's the new Wii," and they got it.
 

Bgamer90

Banned
Confusion isn't as big a deal as people make it out to be. Even if the public thinks it's a $350 controller add-on, they'll see those blue boxes and know that they need this new thing to play those games, and buy that thing the kids are pointing at.

694175229.jpg


Hey look... that special (original) Wii is blue. Those Wii game boxes are blue too. It must be an overall product redesign for the (original) wii. Those games are for the (orginal) Wii!!!
 

Shig

Strap on your hooker ...
Changing the font and colors of the logo might be a good start. I can't think of any system whose logo branding was composed almost wholly of the exact same logo of its predecessor before 3DS and Wii U. The 'Game Boy' element stuck around, but the new suffixes took up major real estate and the 'footprint' of the logo was changed entirely in transitions.

VEimo.jpg
 
So? PS1 to PS2 graphics were bigger yet you don't see people claiming Uncharted looks like Crash Bandicoot 1 (or maybe there are, I'll need to do a poll).
You missed the point.

Regardless of whether you think the Miis are a dramatic improvement that everyone should be in awe of, Nintendo doesn't exist in isolation.

It released new hardware that looks the same as the old hardware, with software that doesn't look any better than what's been on the market for three-quarters of a decade.

They called it the Wii U; something that has no real meaning.

Their point of differentiation looks like an add-on sitting atop their old hardware.

It's also seemingly being shelved alongside Wiis and Wii software.

That's a recipe for brand confusion.
 

NickMitch

Member
Of course you didn't, I didn't or anyone else here didn't. You're on a game forum. This is about getting the message out to Joe Q Public that doesn't follow gaming religiously.

I did'nt mean to imply that anyone here didn't get it...

Anyway, i think nintendo deliberately focus on the gamepad because the Joe Q people seem to be attracted to touch based hardware nowadays and doesnt neccecerely(???) bother what is making it function...
 

liger05

Member
Changing the font and colors of the logo might be a good start. I can't think of any system whose logo branding was composed almost wholly of the exact same logo of its predecessor before 3DS and Wii U. The 'Game Boy' element stuck around, but the new suffixes took up major real estate and the 'footprint' of the logo was changed entirely in transitions.

VEimo.jpg

Agree with that!!
 

Bgamer90

Banned
This "confusion" argument is stupidly overblown.

Just about everyone I know of (in real life and online) that work at stores like Gamestop say that it's very common.

While they don't equal everybody, just them alone admitting to the fact means that it isn't overblown at all.
 
How big a deal is consumer confusion, really? If people get put off by how much the "new Wii controller" costs, they probably wouldn't buy Wii U as is anyway.

Hey, now, don't bring common sense into this. The average consumer is an absolute moron and can't comprehend how revolutionary playing mini-games with Nintendo mascots and Miis on a tablet controller is.
 

NickMitch

Member
Just about everyone I know of (in real life and online) that work at stores like Gamestop say that it's very common.

I really can't tell wether that is a good or bad thing since the retailers job is to SELL hardware and games, not just take orders from the n3rdz...
 
As for the notion: Well they'll realise that it's a whole new system when they go to the store. That'll clear it all up, problem solved.

Who's going to the store at all in the first place if they think it's a $300 add-on.
 
[I MG]https://d3j5vwomefv46c.cloudfront.net/photos/large/694175229.jpg?key=20481529&Expires=1355876356&Key-Pair-Id=APKAIYVGSUJFNRFZBBTA&Signature=QFljuxq2CGwDVQJZSZBT929v61sJNsMWRkiDo50zGJnjEC-I4CliFTmpSQZew6rqaSBvUto8FEGbTwn9afRXJIBAkMje85QN5UD0eO5pQE2kD2BYlmOIKihD2ntGm8MxrhYhHME4AqtbV0MsmI8V3Ep9Fjs1ZjrjdIwPSDDXq9g_[/IMG]

Hey look... that special (original) Wii is blue. Those Wii game boxes are blue too. It must be an overall product redesign for the (original) wii. Those games are for the (orginal) Wii!!!

Then they can feel free to buy the blue box games and they'll quickly have that brand confusion cleared right up. Problem solves itself.

Does this end up impacting Wii U sales at all? Either they say it's too expensive like they would have anyway, or they pony up and buy the "add-on" that lets the kids play the games they want.
 

efyu_lemonardo

May I have a cookie?
People have come to expect yearly Apple refreshes, and new Apple products are always referred to as "the new iPad" or "the new iPhone."

I've had curious people come up to me and ask what the Wii U was (even those who thought it's a controller). I responded "It's the new Wii," and they got it.
So they should have branded it NEW Wii like NEW Super Mario Bros. ?

That's actually a pretty good idea!
I'd make a photoshop of the logo but am away from my computer.
 

jts

...hate me...
Changing the font and colors of the logo might be a good start. I can't think of any system whose logo branding was composed almost wholly of the exact same logo of its predecessor before 3DS and Wii U. The 'Game Boy' element stuck around, but the new suffixes took up major real estate and the 'footprint' of the logo was changed entirely in transitions.

VEimo.jpg
Putting things like that, it's like Iwata is masturbating with the brands he created, or were created during his era (and were big successes).

He shouldn't be so clingy.

Even people who know clearly the difference between the Wii and Wii U would be excited for new names, new logos, new form factors. Funny thing: people like new!
 

Bgamer90

Banned
How big a deal is consumer confusion, really? If people get put off by how much the "new Wii controller" costs, they probably wouldn't buy Wii U as is anyway.

Maybe they would buy it if they did think it was a new system instead of just a new controller for a system that they haven't played in months (or even years).

It can cause people to get put off by it in multiple ways.
 

JordanN

Banned
You missed the point.

Regardless of whether you think the Miis are a dramatic improvement that everyone should be in awe of, Nintendo doesn't exist in isolation.

It released new hardware that looks the same as the old hardware, with software that doesn't look any better than what's been on the market for three-quarters of a decade.

They called it the Wii U; something that has no real meaning.

Their point of differentiation looks like an add-on sitting atop their old hardware.

It's also seemingly being shelved alongside Wiis and Wii software.

That's a recipe for brand confusion.
Uhh... this is irrelevant to the issue I was confronting.
 

Bgamer90

Banned
Changing the font and colors of the logo might be a good start. I can't think of any system whose logo branding was composed almost wholly of the exact same logo of its predecessor before 3DS and Wii U. The 'Game Boy' element stuck around, but the new suffixes took up major real estate and the 'footprint' of the logo was changed entirely in transitions.

VEimo.jpg

YES.

Good post.
 
Just about everyone I know of (in real life and online) that work at stores like Gamestop say that it's very common.

While they don't equal everybody, just them alone admitting to the fact means that it isn't overblown at all.

And this common confusion, once they educate these people, is it clear that the confusion itself has caused the lost sale, or the fact that the person has to buy a new system to play new games?

"Confusion" is doing jack. All people need to know is that there are new games out there they want to play, and the ads take care of that, along with blue boxes on store shelves. When you find out you need a new system to play those games, the confusion is gone. Suddenly it's just price and software.
 
They should have have ads that said

"The next Wii is here! Wii U! An all new HD gaming console from Nintendo that comes with a tablet controller!"

Then follow it up with montages of video games and people/family having fun.
 
First, if they made it look less like the Wii, so that it strikes you as something different from a glimpse in the commercial, that would help a lot. It looks a LOT like the OG Wii. The logo and everything else about the design screams Addon or Not a New Console.
 
Uhh... this is irrelevant to the issue I was confronting.
You took issue with the idea that Miis essentially look the same to people. You think they're some sort of dramatic improvement. Over the Wii Miis, they presumably are. It doesn't matter.

To eyes that have been looking at HD graphics for years, that difference isn't astounding. They still just look like Miis.
 
That's what I was thinking too, but the reports are so widespread you almost have to take them seriously at this point.

Take them seriously how? What is the confusion doing?

Are you saying people don't know that a new system exists and that they should buy it, that's the problem?

That's completely at the mercy of software. You buy a system for the games, not simply because it's new.

If there are no games for Wii U the kids are asking for, confusion's not the problem.
 
Maybe they would buy it if they did think it was a new system instead of just a new controller for a system that they haven't played in months (or even years).

It can cause people to get put off by it in multiple ways.

Why would they buy anything new associated with a system they haven't played in years?

If I haven't touched my 360 in years, what do I care if they're advertising Kinect or 720? It's something I no longer care about either way.

Confusion isn't affecting the system's fortunes at all. If nobody's buying it, it's because it doesn't have games people want to play.
 

JordanN

Banned
You took issue with the idea that Miis essentially look the same to people. You think they're some sort of dramatic improvement. Over the Wii Miis, they presumably are. It doesn't matter.

To eyes that have been looking at HD graphics for years, that difference isn't astounding. They still just look like Miis.
Being astounding doesn't matter. The two are still not the same. I'm not sure why you would argue beyond that.
 
And yes, they need to do a redesign. The console currently looks way too much like a Wii. There's no mistaking a PS2 with a PS3 or Xbox and Xbox 360.
 
Top Bottom