I don't get why EAgies is taking a stand against what he thinks is a vocal minority raging against a business model. Why does he feel responsible for defending a company's business practices? If it's a small group of people, why bother engaging them so doggedly? If it's a large group of people, maybe it's worth seeing things from their point of view.
Because his narrative, going by his twitter, is that he knows more then you or me(or anyone not him).