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IGN's on their defective PS4 [Up: Sony - less than 0.4% of shipped units affected]
- Thread starter The Elite
- Start date
lifeexpectancy
Member
Ya can't save them all Shem, lol.
I can tell you one thing, WHEN (not if, WHEN) XB1 units start failing too, as is the case with ALL consumer electronics because some failures are expected and nearly unavoidable with all that silicon, they're going to get crucified in the context of all their PR stumbles up till now.
Sony's just lucky they had a lot of positive vibes before all this 'under-the-microscope' launch madness.
They'll both have failures, and the world will still turn. And ya know what? Even if either approaches RRoD levels of destruction, my extended warranties will keep me warm at night lol.
On a side note, talking about failures with all that silicon for some reason made me think of botched breast implants....
That's pretty weird. I hope he's tried different cables and TVs though.
Spacecowboy77
Member
And this is why I never buy consoles at launch
The Cowboy
Member
This is most likely the key factor of the situation, due to how popular SM is now things like this spread fast and make it look a lot worse than it actually is. I'd bet money if SM was like it is now back when the Megadrive and SNEs launched, you'd have a similar situation.
Is it bad that some units are failing, sure it is, but this is electronic hardware so some failing units is to be expected. Remember for instance, HDD alone have a failure rate of 5%, and these devices (PS4/Xbox One) all have a HDD in them.
You have to consider the fact that the Taco Bell-thing would have attracted 'gamers' (the type of people who would go onto gaming forums).
You also have to consider there would be quite a few, if not a majority of the systems, going to the 'casuals'.
But day 1 failure of as many systems as have failed, from people who are connected to gaming forums (a minority of the total Taco Bell consoles in the wild), is certainly worrying.
Captain Tuttle
Member
Of course you're right, my bad. I'm kind of embarrassed that the WiiU isn't even on my radar
Nestunt
Member
I think its premature to call it natural or call it a disaster
nobody knows the percentage
and even more, nobody knows what a console will look like after, say, 2 months of daily usage
a product has a warranty of 1 year in the uk. these (few) machines have gone faulty in a couple of days. the working ones could go faulty in a month or two.
by the end of the warranty period it could easily pass 20% if there is a manufacturing problem involved.
SmokedMeat
Gamer™
You never know. It was years before Microsoft got the RROD situation solved. Have we all forgotten the various motherboards that were hopefully going to fix the problem? How to tell if you were buying a Phoenix motherboard console by looking at the numbers on the console? How to tell if you had a Jasper unit?
Fun times.
Nestunt
Member
reported
there are a lot of those 4000 that did not report saying their console was fine
shinra-bansho
Member
Maybe it will be 100% in a year and it's part of an insidious scheme of planned one-year obsolescence.
...
Social media.
Trent Strong
Banned
This is totes def bad news. I'm a little worried.
xbox360 all over again
It's not safe to assume that. There are also likely more than 4,000 PS4s out in the wild when you factor in the press and whatnot. Even if you double the amount of incidents, 0.2-0.4% failure rate is pretty good for a mass produced piece of hardware. Compare that to the 360 or PS3, and I think it's more than reasonable. For reference, MS said the 360 did 3-5%, officially.
lifeexpectancy
Member
I think the real story everyone is overlooking is that Microsoft probably Moneyhatted Sony's production facilities to build faulty product.
fluffydelusions
Member
Also all the demo units in places like gamestop and bestbuy that are on all day getting used
velociraptor
Junior Member
Even 1% would make a hit for a company. Especially those who are producing 4-5 million units.
Not saying that Sony got 1%, but even Apple got a higher failure rate on both iPhone 5 and iPad 4.
Microsoft said the DOA (not red ring failures necessarily) rate for 360s was 3-5%. So... progress.
The defective number can increase 15x and still be lower than the average of 3.5%.
Nestunt
Member
I am not saying that those numbers are not correct
the way they were calculated is not
its biased towards information available
which is a mistake because, i dont know, one month? of usage of this consoles (and such a small number compared to the ones that will be in circulation by January 1st 2014) is not an informative sample
even the xbox360 did not break within a couple of days. hopefully it is caused by sometime silly, best case scenario is the update which can be fixed or the hdmi port which is just on a single batch and not a design fault which would effect almost all of them like the xbox360 (launch version).
And you can just as easily make the argument that the data is only coming in because PS4s failing is a big deal, and people want to make noise about it. Not saying that this is MS astroturfing or anything, but anyone making a stink about their PS4 not working is going to get serious attention. How many people were watching that twitch stream? Exactly.
You could triple the failure rate from what we have sampled so far and it would be a win for Sony over past generations. Does it look good right now? Well, no, not to the 'sky is falling' crowd. But if you look at comparable devices, it's pretty golden.
No one wants to get a PS4 that is DOA. It's brand new, you spent money, you want something that works. But we're dealing with a mass produced piece of hardware here. It's going to happen. XB1 will have problems, I assure you.
Maninthemirror
Banned
you only hear of console issues at launch on most ocassions. if 8/4000 PS3s today had issues you would never have a thread on GAF even though PS3 is a 7 year old hardware now. The newer the console launch the more people will report the negative. just like Tesla stocks tanked because a guy drove his ONE car into a tree and it caught fire and shareholders became worried the tesla can catch fire (no shit!).
Unless the failure rate is more than 15% this is all noise and expected with any new hardware and even 7 year old hardware. The difference is , 7 years on 8/4000 consoles having issues will have people on GAF saying 'thats normal for any console'
Unless the failure rate is more than 15% this is all noise and expected with any new hardware and even 7 year old hardware. The difference is , 7 years on 8/4000 consoles having issues will have people on GAF saying 'thats normal for any console'
Nestunt
Member
So this will be unpopular, but I strongly feel there are always tiny, seemingly inconsequential clues that one can use to predict certain things.
When I saw the wobbling console, it occured to me that someone within Sony probably noticed that, weighed the pros and cons, looked at the ship dates and budgets and then decided it was "ok".
Now, that was probably the right call. A slightly wobblable console is a complete non-issue. But it does hint at the incredible pressure of ship deadlines and what sort of things they can let slip.
me and my two brothers all bought a xbox360 at launch. 2 of our machines a disk drive failures (just after the one year warranty ended). and 1 had rrod.
I was so pissed that I did not get rrod as it would have been replaced.
Dr. Kitty Muffins
Member
I have a PS3 with HDMI issues. The port wiggles.
zackmorris
Member
Well the one "good" side is that these problems don't seem to be caused by one major issue. It seems like of these reports they are being caused by different issues. Firmware, HDMI, GPU. So while it's not good that this is happening, I guess it's better than if all the units had faulty GPUs or HDMI ports. So it doesn't seem like there was one major issue that sony knew about and shipped the console anyway.
Fried Food
Banned
I'm guessing this HDMI thing is going to be a real issue
Loose connector.
That's a bingo.
shinra-bansho
Member
Err... A certain number of 360s would have been defective out of the box.
A certain number of PS3s would have been. A certain number of PS4s will be. A certain number of XB1s will be. A certain number of Wii Us would have been too. And as they continue to be mass produced there will continue to be.
That's without factoring in things like RRODs, that were systematic failures due to choice of materials (iirc) and systems breaking down prematurely for other reasons e.g. blu ray diodes etc.
The issue is whether it's beyond the norm, and nothing here so far seems beyond the norm; again, I think social media is just amplifying awareness.
Fried Food
Banned
it would be better if they were all the same issue. Then a mass recall could take place.
lots of different issues means there is no guarantee that all of them ever get fixed.
jimbobsmells
Member
3-5% failure rate for 360?
Microsoft can (and no doubt did) pick and choose what defects are included in that number.
Lies, damn lies, and statistics.
Microsoft can (and no doubt did) pick and choose what defects are included in that number.
Lies, damn lies, and statistics.
Maninthemirror
Banned
surprised no one else could come up with that most logical statement. it only took 7 pages.
Static Jak
Member
Haven't looked into it yet, but it just seems like a HDMI issue. Like the connection can't plug all the way in. I think it was Kotaku that reported the same thing?
If so, not the end of the world. Annoying as hell but far less worrisome as something like heating issues or RROD and so on. Something like this can be sorted fairly easily.
But yeah, early adoption for high end electronics will always have risks like this. Why I decided to hold back until at least March.
If so, not the end of the world. Annoying as hell but far less worrisome as something like heating issues or RROD and so on. Something like this can be sorted fairly easily.
But yeah, early adoption for high end electronics will always have risks like this. Why I decided to hold back until at least March.