I was lucky enough to pick up an Xbox Series X bundle with FIFA 22 and an Elite v2 controller before Christmas from GAME as an upgrade to my Xbox One X. I'd already transferred all the games over from the previous console to a 4 TB external hard drive and so thought that it would be a seamless transition over to the new console once I plugged in the hard drive and then moved games with X/S enhancements over to the internal storage and the 1 TB external card that I also bought.
Not so.
Admittedly, the Xbox Series X does a better job than the PS5 which at launch was a confusing mess of PS4 and PS5 titles attached to the same icon (now much improved with clear PS5 and PS4 icons for each game) but I ended up with multiple copies of games on different drives as the console updated the new version on the internal storage but, for some reason, decided to leave the old Xbox One X version on the external hard drive (and, yes, I definitely chose MOVE and not copy!). Still, moving games between drives could be done in the background (albeit it does slow the console's user interface and Home/Guide menu down somewhat while doing so) unlike on the PS5 so that was a blessing!
Not only that but the Microsoft Store is confusing and not clear on what version of the game you are getting on Game Pass (which I subscribed to for £1). For example, I downloaded Wreckfest thinking it was the same enhanced version I had for my PS5 (albeit with screen tearing on the Sony version which is why I decided to try on Xbox SX). I played the game from the internal drive thinking it was the updated version as it appeared to be running at 60 fps but it turned out it wasn't the Series X version at all as I saw a prompt to press Y to buy the updated version while navigating through my games library some days later. It was only £8.39 so I thought why not? It was listed as being 21 GB so I thought in light of the duplicate games fiasco that I'd encountered previously that I'd uninstall the original game first (also 21 GB) so I'd only have the new enhanced version. So I bought it and the download completed but it was not listed in my owned games and would not run from the icon in the download queue history. Puzzling... Turned out that this game needs the original to be installed as well to play the enhanced version so the game's file size literally doubles but nowhere was it made clear that this was the case. Thankfully I have very fast internet so downloading the base game again only took a few minutes. I also assume that I do not own this game because I bought the upgrade to the game downloaded from GamePass. Again, why was this not made clear when I purchased it? Why would anyone want to buy an upgrade for a game that they only rent? Had I known then I would not have bought it at all.
And over the weekend, I decided to buy DiRT Rally 2.0 on the Microsoft Store as it was only £11 for the game and all the DLC. I proceeded to buy the game and the purchase stalled and returned an error. I then tried to buy the game again but got an error that I already owned the game. However, the game did not show in my games library on the console. Baffled, I thought maybe I had purchased this or got it free from my Xbox One X days and so opted to buy the DLC content for £9.99. The Store allowed me to do this but it turned out that I had actually bought the game and DLC as part of the £11 purchase and the game then miraculously showed in my library but only after buying this DLC. I have essentially bought the same content twice! Why did the Store let me buy DLC that I already owned as part of the original purchase? That would never happen on Steam which clearly tells you when you are about to buy content you already own and refuses to buy the content if it is already in your library.
Got to say that I am not impressed by the Store at all. It isn't as bad as the one on the PC (dear lord, nothing can ever be *that* bad!) but it is still messy and not clearly set out as to what it is exactly that you are buying, at least in my experience so far.
I was also surprised after hearing about the Smart Delivery system to discover than certain games, such as those from EA, offer both an Xbox S/X enhanced version of the game and a version that is supported on the Xbox S/X. Again, this is not very clearly stated so I am not surprised that people such as the poster of this thread are confused about it. On the PS5, the enhanced games are separated from the PS4 games in their own tab so you can very clearly see which games is the enhanced version. Also, unlike on Xbox, the physical games themselves come in different coloured cases (blue for PS4 and white for PS5) with clear labels to distinguish them. The Xbox cases barely look different and in my opinion Microsoft need to reconsider their design perhaps making the X/S version black instead of green and with Xbox S/X branding rather than Xbox.