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Microsoft screws up Halo 4 DLC release, pretends it was intentional
- Thread starter FyreWulff
- Start date
hearsaybear
Member
That official xbox twitter appears to be changing its tune. Shouldn't it be verified? Or is that only for famous people?
@XboxSupport1
@XboxSupport1
Surface of Me
I'm not an NPC. And neither are we.
This.
Xbox PR is the gift that keeps on giving.
jediyoshi
Member
That's literally what the quote in the OP says.
Wonder how they're going to rip the content off my HDD then, since it's obviously not coded to be a trial nor is it an unlock key of sorts for DLC hosted on servers (like what is done for most trial DLC.)
I think the most they're going to do is like the Fable 2 fuckup, and they're just going to replace the offer with something else in the download history. People that have it will keep it, but you can't redownload it.
Someone should put MS's money where their mouth is and unplug a 360 from the 'net until after the 18th. If it was an actual trial, it'd auto-expire and/or not work while off Live.
Steve o 3000
Banned
they better be giving the LE and Season Pass buyers another map pack for free. (I know it won't happen. This blows.)
Well that settles it. I'm done with this franchise. If all the other glaring issues weren't enough to push me over the edge, having my money stolen is.
I showed good faith in the game and I got fucked over in so many ways as a result. I can't take it anymore.
What a cluster fuck. And I'm one of the people that got the map pack for free.
Between this ongoing PR disaster and the fact that this map pack didn't even fix the problem of the shortage of small 4v4 slayer maps, I might be kinda done with halo for a while. Everything is just leaving a bad taste in my mouth.
Between this ongoing PR disaster and the fact that this map pack didn't even fix the problem of the shortage of small 4v4 slayer maps, I might be kinda done with halo for a while. Everything is just leaving a bad taste in my mouth.
Steve o 3000
Banned
jediyoshi
Member
This is about as logical as just doubling the price of crimson
fucccccccccccccccccccccccccccckkkkkkk.
But those people already bought all of the maps packs, Free what? you're thinking refund
I'm not sure what they can give away instead that can make up for this. Free Forza Horizon something ?
RedAssedApe
Banned
Waiting for an official report that doesn't come from a forum post or tweet.
Macho Madness
Member
I want my MS points back for the season pass then.
Waiting for an official report that doesn't come from a forum post or tweet.
Ironically after that I got another tweet from them that contradicts the one I posted above:
I'll take that as them not having a clue about what's going on. I feel their first response is most likely right though, the content isn't coded as trial DLC (meaning there's no timer on it,) and there's no means AFAIK for them to remove content from people's hard drives, and I'm pretty sure there's no means of differentiating those who got the map pack for free from those who got it through the map pass and/or those who bought it individually, so I just don't see how they're going to revoke access.
Surface of Me
I'm not an NPC. And neither are we.
Didn't somerhing similar happen with the Gears 3 pass? I don't regret buying that one, but I waited for this season pass and I will wait for future ones as well.
Steve o 3000
Banned
But those people already bought all of the maps packs, Free what? you're thinking refund
I'm not sure what they can give away instead that can make up for this. Free Forza Horizon something ?
I mean an unannounced map pack. If they threw together a classic map pack as a way to say sorry, I would be happy with that. Again, I know there is no chance in hell of that happening.
hearsaybear
Member
From what I remember they just made the first DLC pack free for everyone to download, but you needed to purchase it or have the season pass to be able to use it in non-private matchmaking.
NullPointer
Member
Everybody is reading this shit wrong and freaking out.
Read it in order:
Or: After the trial period is over, those that have not purchased the map pack or map pass and want to continue accessing them will have to pay.
Unless I'm too old to understand tweets.
Read it in order:
Or: After the trial period is over, those that have not purchased the map pack or map pass and want to continue accessing them will have to pay.
Unless I'm too old to understand tweets.
I understood it as those that have access to the maps currently will continue to have access to the maps. Like I said in the HaloGAF thread though, it's possible (likely) they could have meant it that way, in which case it's a question of how they're even going to enforce that considering their limitations.
NullPointer
Member
The answer doesn't make sense without the question (will what, exactly?), but as far as the HOW, that's anybody's guess.
I'm the one that asked the question and didn't come to that conclusion. :lol But no, I understand and it can definitely be taken that way. But enforcing that just doesn't seem likely. The DLC isn't coded as trial DLC, so there's no timer on it that will expire on the 18th; it's not server-side DLC, so they can't yank access to it on the 18th; as far as I and anyone else I've asked is aware they can't remove shit from your HDD and I don't think they can force redownloads (though I may be wrong on that.)
I just don't see how they're going to go about it at all, it seems to me it's just more face-saving bullshit meant to calm those that bought that map pass and/or the LE and got jipped $5.
I guess what confused me about the Tweets was that I literally got two responses back immediately, from the same person, that appeared to be conflicting.
Absoludacrous
Member
I doubt it's face saving. I believe the twitter handler actually believes it's a trial that will expire. I also believe that's impossible, but we'll see. All this miscommunication flying from all sides on MS's end and I doubt anyone there even knows that the real story is.
By face saving I meant information they were told to tell us from higher ups to save face, not that it was the reps themselves trying to save face. I'm willing to bet they're just as confused about this mess as we are, which goes to show just how great Microsoft is at informing their support staff. :lol
Absoludacrous
Member
Yea, there is probably a higher up somewhere telling people it's a trial as he frantically scrambles to figure out how to make that happen.
Monumental
Banned
So there was glitch online, and now Microsoft will allow 3-4 million people to download the first map pack for free. And...we're supposed to be up in arms about this? If you're a big enough Halo fan to buy the LE for $100, but are pissed because other people are getting the first DLC pack for free for a week, then you need to get punched in the balls. Repeatedly.
Goodacre0081
Member
i find this hard to believe, how does MS not know what the fuck is happening on their own network? is it really that hard to determine when an account has purchased something on the marketplace?
Shake Appeal
Member
STOP. BUYING. SEASON. PASSES. AND. SHIT. 'LIMITED'. EDITIONS.
They are anti-consumer. You don't want to be anti-consumer, do you?
They are anti-consumer. You don't want to be anti-consumer, do you?
No, but considering all the people getting the maps for free are technically doing so through purchases and considering everyone is downloading the same file, regardless of if they got it for free, through the map pass, or purchased it standalone, and then considering that as far as anyone knows Microsoft has no means of removing content from people's hard drives it becomes a bit more complicated then just determining whether or not someone purchased something. MS will be able to pinpoint who got the maps for free through their transaction records, but as far as removing the content or making the content expire, I don't think they have anything in their arsenal to make that happen.
j0hnny_385
Member
This shit is mind boggling. Really. #dafuq
bobs...onGaf
Member
Anyone outside of America still has to pay for the maps which is a terrible way to treat customers just because of their location
fabricated backlash
Member
Season pass buyers have no one else to blame but themselves. They deserve no sympathy other than pitty for buying into this money grabbing scheme.
I can only congratulate MS for their business practises, as they have mastered the art of milking their customers, and rip off the most devoted as they'll take the abuse.
It's genius, for everyone they piss off, 10 new ones are ready to throw their wallets at them.
I guess the only lesson to be learned here is: Don't buy a cat in a bag.
I can only congratulate MS for their business practises, as they have mastered the art of milking their customers, and rip off the most devoted as they'll take the abuse.
It's genius, for everyone they piss off, 10 new ones are ready to throw their wallets at them.
I guess the only lesson to be learned here is: Don't buy a cat in a bag.
hearsaybear
Member
This xbox support twitter account is comical now. Apparently they claim it was never admitted that it was a glitch.
https://twitter.com/XboxSupport1/status/278763440091328512
https://twitter.com/XboxSupport1/status/278763440091328512
j0hnny_385
Member
Whoaaa, easy on the condescension, man.
I bought Gears 3 Season pass and had absolutely no issues with it.
And since when are Season Passes "money grabbing scheme"? Man, everything is a "money grabbing scheme" if you're such a cynic. I buy a game, I like the multiplayer, I want to play it continuously, I have the option to get all the future maps, I buy it, so what? How does that make me an idiot? Get off your high horse.
MS screwed this one up, but don't put the blame on folks like me who bought the Season Pass.
No they don't. I'm from Australia and if I click through the marketplace through halo 4 it downloads it for free. I just did this. Through the dashboard however it tries to charge you.
fabricated backlash
Member
Season passes are a cat in a bag. You gamble about both: Value for money, and actual release of content in a timely fashion.
If you trust a company to deliver on their promise of giving you satisfactory content without even knowing what said content is, then I'd say you're pretty naive.
Mind you, I've bought the 360 and 3DS at launch, just on promise of future potential alone, so I'm not trying to act like a moral authority here.
Fact is, Season Passes are designed to cash in on launch hype. It's been proven time and time again, in pretty much every business that people buy more add-ons and auxilliary services at the purchase of the intended good. Interest of purchase declines rapidly after launch. Think of the shitload of money Apple or Nintendo makes on proprietary peripherals.
You've been satisfied by the Gears3 season pass, good for you, it was still a gamble and you've gotten lucky.
Edit: I've never called season pass buyers idiots. But I do maintain that buying stuff before you know anything tangible about it is poor judgement. That doesn't make anyone an idiot, it happens to anyone at some time.
j0hnny_385
Member
Yes, but your initial tone was very against people who buy season passes.
never mind, though. We won't bicker on that. The thing here is this: "But I do maintain that buying stuff before you know anything tangible about it is poor judgement."
What would be tangible for you? On what CAN I base my decision to purchase a Season Pass? :/
Company: "Folks, we'll be doing couple of map packs throughout the year, each will cost X MSP, but if you give us [bla] MSP now, you get it all for [bla] % less".
^ this is how it goes for now and I really don't see what could change? IMHO, if they layout a detailed plan for the DLC program then everyone would cry: "a ha! you see? money grabbing bastards are ripping us off with DLCs" , etc. (you see my point?)
I see this really plainly: I like the game, I like it's multiplayer and I want to continue playing it so Season Pass seems like the best option for me. Nothing more, nothing less.
But after this shit? *sigh* I really don't know what to say. I hope it's an isolated incident (at least for me it is because, like I said, Gears 3 worked fine and I got my money's worth).
AHappyPanda
Member
I think you're missing why people are upset...people bought the LE or Season Pass to receive access to 3 map packs, which they prepaid for...they're now getting 2 because 1 has been made completely free.
They've been blatantly lied to at this point.
I don't care if people get it for free, more power to them. But they said I would get THREE map packs when I PAID for the LE, at this rate I'm only getting two instead of the three I initially PAID for.
People are angry because of the fact that their purchases are worthless because the DLC is literally being given away.
The LE/Season Pass was sold at their price points with the promise that they'd get three map packs ($30) at a cheaper price ($25) for spending the money up front. Each map pack is $10 normally.
Now there are people with the Limited Edition, people with the Season Pass, and people who purchased the pack before this glitch went live for full price. I'd imagine they're pretty furious right now considering anyone who played between the 6th and 20th is getting this map pack for free in what is either a glitch or a completely unannounced promotion. The Season Pass is now essentially worth $20 despite having cost everyone $25, the LE has its price devalued yet again (the original promotion of playing from the 6th to the 20th giving everyone their Specializations, which were originally specific to the LE), and people who bought the map pack outright were essentially robbed.