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PSN Incorrect Password? Reset password!

Omikaru

Member
May 28, 2006
7,786
0
0
I wondered what was up. I was worried at first, since I thought someone had breached my account and changed my password (you know, one of those FIFA Ultimate Team hacks), though when I reset it and got back in everything seemed normal.
 

PodcastFips

Member
Jun 26, 2013
4,478
0
425
Munich
I have the same problem. And I can't reset my password because it says my mail adress or date of birth is incorrect. They are correct though...
 

Lamptramp

Member
Jun 10, 2013
692
0
0
Germany/UK
Yeah, been driving me crazy all day.
Can't reset as I put in a wrong date of birth to foil hax and can't remember what I put in. Bah.
Absolutely the same here too. Bother!

Anecdotally though, this time last night I picked up blood dragon no issue, and not 10 minutes later my pre-order for tearaway was rejected on the grounds that my Card was expired (it wasn't), It took a call to the bank today to unblock it.

Clearly I need more foil.
 

Storm360

Member
Jan 29, 2013
3,757
1
435
www.twitter.com

NeoRausch

Member
Jan 18, 2012
7,826
0
0
38
Germany
Oh, so that was it. I couldn't log in this morning and instantly changed my password, I was already afraid I got hacked. Thanks for this thread.
Fuck, just happened to me as well! Thought for a second my account got hacked.
ha, first thought was: damm, got hacked. changed my password on the fly.

first thing I've did after that was checking my l my purchases. all good!

don't make me nervous like this Sony! not before the PS4 launch!
 
Jun 27, 2010
41,276
0
0
Give us two step already Sony
You could always use a Gmail account with two step as your account email address. That should stop anyone from changing your password.

Not as good as two step done on the account level though. Nowhere close, but it's something.
 

swnny

Member
Apr 21, 2013
598
0
410
Primorsko, Bulgaria
Thanks for the heads-up!
Kinda freaked me out at first when it told me my pass was incorrect. Then I remembered it's Sony's PSN we are talking about here... ^^
 

Chariot

Member
Jul 6, 2013
27,688
0
475
Oh! And here I thought I just forgot my password. o_o
Gotta go and look after my stuff.

edit: ok, everything alright, nothing bought.
 
Feb 4, 2012
9,066
0
0
24
Farnborough
I had to ring up support and try to change it that way cause I didn't have access to the email I used anymore. Turned out I used a fake Date of Birth because I wasn't 18 and have now had to email them with pictures of my driving license to prove my identity. They said it should be solved by Monday *fingers crossed*
 

inHallways

Member
Aug 27, 2012
574
0
0
Thank you for the heads up OP. I just had to do this myself there now.

My account had been acting odd for a while actually, I would get signed out of the online store at random intervals with a message stating that the sign in had failed. Hopefully this password change will solve that particular issue for me.
 

PodcastFips

Member
Jun 26, 2013
4,478
0
425
Munich
OK, I got it sorted out. Forgot I used the date of birth of a family member because I was panicking. Man, a hacked account would have been the biggest clusterfuck possible... phew.
Sorry for misleading anyone with my first post.

If anyone is in trouble it's most likely your date of birth.
 

test_account

XP-39C²
Mar 22, 2007
23,613
2
1,000
I had to reset my password too.

For those who forgot their fake date of birth (i did), Carl have one solution:

Found my PSN fake DOB without contacting Sony. If you ever signed up to Mubi (the film service thing), it logs your PSN DOB under its profile settings. Load the website up and log in, go on social and click on your profile. You should be able to find your birthday on there :)
This is what i did and i found it. Thanks =)
 

Zakard

Member
Jan 22, 2013
436
0
0
I cant reset my password for some reason. I never used a fake birthdate, so i don't know... Guess I need to contact the Support.
 

Skyzard

Banned
Jun 3, 2012
20,772
0
0
From all the posts it doesn't sound like a small number of accounts at all. (happened to me too - uk here)

what irregular activity. wut. on your side you mean, sony?


-was everyone else trying to download the tearaway pre-order many times (unsuccessfully)? :)
 

plake

Member
Sep 6, 2006
946
0
0
34
Sweden
I got it too. How small do they claim the number off affected accounts were..? Seems like quite a few actually.
 

Matt99J

Banned
Jun 23, 2013
52
0
0
UK
twitter.com
What a very scary experience. They really should have emailed people about this. It seems to have affected most users.
I was pretty annoyed for a second as I signed up with a fake DOB so I had no idea how to recover my pass. Luckily, after about half an hour of trial and error, I got in.
 

Zephyx

Member
May 4, 2013
1,588
0
0
PH
Happened to me earlier last week. I can't log in even when I use the correct password. US PSN member here.
 

Jaxter09

Member
May 23, 2009
777
0
0
oh for fucks sake, i have no idea what my fake dob is; not to mention I don't have access to the email I use to login to PSN; because Yahoo decided one day that I needed to answer security questions from about 10 years ago.