Help me here, GAF:
I just picked up my new Zelda 3DS XL from gamestop. I went to transfer my system data from my launch 3DS, but the transfer will not complete. Just after initiating the transfer, I receive a local wireless error that I think is suggesting a problem with my 3DS's wireless card. I've tried all the troubleshooting I can think of without any luck. After troubleshooting with NoA support for the better part of an hour, they basically told me I was out of luck and would either have to send it in for repairs, or eat the loss of games on my account. Someone is supposed to get in contact with me later today or tomorrow about any other possible options, but I don't know what to do beyond that.
Of course, this means I also can't really claim the code for the game, since I'm not sure what will happen with the accounts. From what I've seen, Nintendo has seemed quick to transfer accounts to new consoles, but my conversation with support didn't leave much cause to hope. So my question is, is this the standard first contact response, and should I still expect to have my account transferred, or is there a reasonable chance that Nintendo might disappoint me?