It may have been rendered irrelevant by this post:
But I think I may have burned my bridges. My e-mail response:
There will not be a next time. Give me my money back and go fuck yourselves.
Sincerely,
Customer
Your right they cancelled each other out for sure. I'm going to write them back the same thing pretty much. It seems the game is sold out almost everywhere now too so finding a copy to play is going to be fun now. I may end up downloading I guess.