Your right they cancelled each other out for sure. I'm going to write them back the same thing pretty much. It seems the game is sold out almost everywhere now too so finding a copy to play is going to be fun now. I may end up downloading I guess.
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Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
Your right they cancelled each other out for sure. I'm going to write them back the same thing pretty much. It seems the game is sold out almost everywhere now too so finding a copy to play is going to be fun now. I may end up downloading I guess.
SerArthurDayne
Member
The site is so shit, and the shipping is such a con that I can't even use my 20 dollars to order something free and then throw it away. Oh well.
TheChillyAcademic
Member
I imagine those of us who ordered way back in June/July are being treated with priority but...I just don't get it, where the hell are the extra WEs going? Did they never exist?
For bad publicity? I dunno. Don't ask me to enter the minds of Bamco... I don't understand them.
This is my guess...
TheChillyAcademic
Member
Aeana warned y'all
I'm safe but still =/ Sucks for fellow gaffers
Yeah they are when I called a little bit ago rang right through this round of emails has pissed off hundreds.
Just dispute with the CC company screw asking these shit bags for anything.
zeopower6
Member
Aeana warned y'all
Well, after around the one hour mark, things got a bit fishy, I guess... D:
rumbalumba
Banned
time to e-mail spam bot that site.
hairypeckpeck
Member
They don't even play any music while I'm on hold?!
At least play mspacman or some shit....
At least play mspacman or some shit....
This is ridiculous. Absolutely ridiculous. Despite mine apparently being safe [I did pre-order mine last year during the initial sales, so I had better be!], and it showing up on the UPS tracking when using my Order Number, I really do feel bad for those of you having your orders cancelled like this. I'm not just saying that, either, I honestly feel horrible. To have something that you desperately desire [after waiting so long] and be told multiple times that "everything is alright" and have it suddenly taken from you? Well, I can't imagine that's an enjoyable feeling.
I hope Namco Bandai finds a way to fulsill each and every one of your orders, although personally, I have a feeling that the $20 voucher will be the only "consolidation" you will receive. That's inexcusable. I'm upset/outraged, and I'm not even affected [hopefully]. I can't imagine how you guys feel.
I hope Namco Bandai finds a way to fulsill each and every one of your orders, although personally, I have a feeling that the $20 voucher will be the only "consolidation" you will receive. That's inexcusable. I'm upset/outraged, and I'm not even affected [hopefully]. I can't imagine how you guys feel.
markhimself46
Member
Omfg. Just got my cancellation email. Feel like crying. Really thought I was going to get one. I ordered right at 1, like a bunch of other people. Daaaaaamn it =
jstevenson
Sailor Stevenson
I ordered in the restock... I was within the first minute of it being on the site.
My UPS search by reference shows a label created -did any of you guys who got cancelled have a shipping label via UPS?
My UPS search by reference shows a label created -did any of you guys who got cancelled have a shipping label via UPS?
TheChillyAcademic
Member
Not like you to wait until the last minute >.>
Has anyone who *does* have a shipping label show up had their order cancelled?
I ordered within literally one minute of the link showing up (11:59) for the re-stock, and I do have a shipping label printed with my order number on UPS... I wonder if I'm safe? No email yet, but I absolutely expect the worse.
I ordered within literally one minute of the link showing up (11:59) for the re-stock, and I do have a shipping label printed with my order number on UPS... I wonder if I'm safe? No email yet, but I absolutely expect the worse.
Well if you have a UPS label created I'm sure you're fine.
I ordered the damn thing within a minute of it going live on their site and I just got the cancellation e-mail. Now I'm on hold waiting to bitch them out for it.
SerArthurDayne
Member
They are incompetent, they probably boxed every one up, printed labels for them all, and then ran out of boxes and couldn't figure out what to do.
Oh that's just great :
Dear Customer:
Digital River is very sorry for the problems you had ordering NAMCO BANDAI's Ni no Kuni: Wrath of the White Witch - Wizard's Edition. Regretfully, we must inform you that because of an error in our ordering system, the available inventory of Wizard's Edition was oversold by mistake. As a result, we were unable to fulfill your order because it was placed after the stock was depleted. You will receive an official order cancellation notice within 24-48 hours.
I ordered like 5 mins after the restock had begun ...and they charged me in top of that
Well FY Bamco and DR , i guess il go get the game at a local games store tomorrow then .
Anyone know if the official strategy guide is like (or close to) the book that came with the WE ?
Dear Customer:
Digital River is very sorry for the problems you had ordering NAMCO BANDAI's Ni no Kuni: Wrath of the White Witch - Wizard's Edition. Regretfully, we must inform you that because of an error in our ordering system, the available inventory of Wizard's Edition was oversold by mistake. As a result, we were unable to fulfill your order because it was placed after the stock was depleted. You will receive an official order cancellation notice within 24-48 hours.
I ordered like 5 mins after the restock had begun ...and they charged me in top of that
Well FY Bamco and DR , i guess il go get the game at a local games store tomorrow then .
Anyone know if the official strategy guide is like (or close to) the book that came with the WE ?
zeopower6
Member
The link showed up at around 9:55~am PST iirc.
I guess maybe they sent some emails prematurely? I don't know agh....
TimeEffect
Member
Anyone who ordered in August/September get an email yet?
I'd like to know Im not the only one
I'd like to know Im not the only one
lastflowers
Banned
20$ off is pretty nice
They can shove that coupon up their asses, this will be the last time I deal with them.
polyh3dron
Banned
Just got my cancellation email, fuck. Anyone have an extra Wizard Edition I can buy off them without getting fleeced?
I didn't receive my email yet, although I do see that a label has been printed on the UPS tracking site.
<--- Canadian
DrAndonuts
Member
I ordered mine in Sept - still haven't gotten a shipment notice, but UPS says a label was created.
I got an email saying it shipped although it included no tracking information. I was able to look up my order number on ups.com and I now see that the package left Tennessee.
I ordered in late June.
Me! Didnt get zilch either ;__;
What information are you guys' using to search on UPS' site?
Man, I was a bit disappointed Europe had to wait a week and had a watered down WE, but looking at all these issues, I'm kind of glad we didn't have to mess around with Digital River to get it. Entirely not surprised considering all the issues I've had ordering from their online stores, it baffles me why company's still use them.
zeopower6
Member
I got one for shipping but I ordered on July 2nd...
Do you mean Aug/Sept orders got canceled too?
Order number from the namco site
Except there's nothing to buy on that damn site and only one or two items are $19.99 and even then you will still have to pay for shipping. This has been a horrible experience.
Cyberman65
Member
I just got off the phone with them and they said that the email was sent to me by a accident and that my Wizard Edition is ready to be shipped off within 24-48 hours. I dunno what to believe anymore.
rumbalumba
Banned
i'm this close to launching a ddos attack on their site. if only it weren't illegal to do so..gah.
I just got off the phone with customer service. They said they're aware of cancellation emails going out (although I think she meant the emails occurring earlier, not sure that she knew I was referring to this mass email that was seemingly sent out to everyone) and they have someone working on it. On top of that, she said my order was good to go according to her records and to ignore the email.
So...I'm not sure what to believe now at this point. I can't tell if this is legit or it was in fact actually accidentally sent out to everyone. I think it should be noted, however, that the online payment system on Namco's online store is terrible and it's creating a lot of ill-will towards them. Hopefully something more than a $20 dollar coupon (which I can't even use to buy the standard edition cause its sold out!!) would suffice to us going through this ordeal.
Edit: I ordered as part of the restock btw
So...I'm not sure what to believe now at this point. I can't tell if this is legit or it was in fact actually accidentally sent out to everyone. I think it should be noted, however, that the online payment system on Namco's online store is terrible and it's creating a lot of ill-will towards them. Hopefully something more than a $20 dollar coupon (which I can't even use to buy the standard edition cause its sold out!!) would suffice to us going through this ordeal.
Edit: I ordered as part of the restock btw
hairypeckpeck
Member
On a refreshing rampage right now
UPS tracking, email, and bandai namco all being refreshed every second
UPS tracking, email, and bandai namco all being refreshed every second
Wait, wtf? When did you order?
polyh3dron
Banned
Of course what they are doing to make up for the inconvenience is giving me a $20 credit which would require me going through the ordeal of using their shitty site again. Fuck that.