This is just my gut here but I wouldn't be shocked if they don't even know that all the PS4 CEs are missing codes
Your gut feeling was right, the rep was feeding me a bunch of bullshit, we'll see what comes of it. Here's the chat log
Amazon: Thanks for the order number.
Just a moment, please.
Thanks so much for your patience and waiting, Nick.
Me: No problem, take all the time you need!
Amazon: I understand your concern that you're inquiring regarding the code, Nick.
However, it seems that code which are offered from Amazon.com website.
However, we do not offer any of the code from our partner website at Amazon.ca.
I'm so sorry if it wasn't clear while placing an order, Nick.
Me: I think your information is incorrect. The codes were supposed ot be included in the box. Due to a manufacturing problem they forgot to include them in the box. They are supposed to supply you guys with the codes and forward them to he customers
It isn't an extra or bonus, it's part of the product
Amazon: Yes, it's the part of the product but the code is supplied only from our partner website at Amazon.com.
Me: So how do i go about getting the code?
Amazon: Since you placed an order from Amazon.ca, we do not offer code from our website.
I'm really so sorry about that.
If you would like to receive the code, you'll need to place an order from Amazon.com website.
Me: I don't understand, it was part of the product and part of what i paid for
as well as it being listed on the product page on amazon.ca
Amazon: I'm really so sorry. We haven't listed any code from our website.
Could you please copy and paste the link of an item detail page where the code was mentioned on our website?
Me: part of the listing states "
Weapon & Shield Pack: Windurger S333 Combat Special Revolver,Adam-ska Special Handgun,Maschinen aktische Pistole 5 Weiss Special Handgun,Rasp Short-Barreled Shotgun Gold,Personal Ballistic Shield (Olive Drab, Silver, White, Gold)
Cardboard Boxes: Cardboard Box (Rocky Terrain), Cardboard Box (All-Purpose Dryland), Cardboard Box (Wetland)
Snake Costumes: Fatigues (Black Ocelot), Fatigues (Gray Urban), Fatigues (Blue Urban), Fatigues (All-Purpose Dryland)"
all of what is listed there is part of that code
http://www.amazon.ca/gp/product/B00UFOY...(See full link)
Not only is all that information listed but the page, but everything under "Additional game content" in the product image is what that code gives you
Amazon: I understand your concern.
Okay.
Since you haven't received the part of code, I'll forward it to our Marketing department regarding this issue with an high priority so that they will be happy to send you the code.
Would that be fine for you?
Me: sure, no problem!
Amazon: However, our marketing department will send you a code within 12 to 24 hours.
Would that be fine for you, Nick?
In the meantime, I'll also personally follow up with you and let you know via e-mail once we receive the code from them.
Me: Sure, sounds good to me!
Amazon: Thanks for your understanding.
Is there anything else I can do for you today?
Me: Nope, that's everything! Thank you
Amazon: It's my pleasure to help you.
Thanks for contacting us.
Take Care.
Bye!!! Nick.