Kagoshima_Luke
Gold Member
Really doubtful Sony will respond. I feel Xbox will have to start outpacing PlayStation for them to sit up and take notice that they have some archaic shit that needs addressing.
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Microsoft to offer Self-Service Refunds for Xbox One & Win10
- Thread starter GreyWind
- Start date
Really doubtful Sony will respond. I feel Xbox will have to start outpacing PlayStation for them to sit up and take notice that they have some archaic shit that needs addressing.
It really isn't, this is great.
knightfolk
Member
And no EA Access.
There are hundreds of games. I doubt many people would download a game they don't think they would like.
But you may be on the fence on a game you think you might like. Downloading it and realizing you don't is appropriate use of this IMO.
And, as I mentioned in another post, would probably lead to increased sales overall. I think it's in the best interest for MS to allow people to "try" games they wouldn't have bought otherwise.
TheDarkKnight774
Member
Wow. This is good news indeed. And a step in the right direction for the industry. This needed for the digital distribution to really get going.
I hope we see waves to the other 2 soon
I hope we see waves to the other 2 soon
Night.Ninja
Banned
Half the posts in here are about Sony
Half the posts in here are about Sony
you counted them?
Half the posts in here are about Sony
People want the feature on other platforms, nothing wrong with that.
Good luck with that happening, meh....
And my guess is Sony knows how to avoid a monumental fuck up now to the point where there's no real reason to be threatened. Even their initial Pro and Slim missteps compared to XB1S that were the subject of mocking for days were quickly glossed over with an avalanche of software and features from the latest update
BananasWithGuns
Member
Problem is it would most likely be pissing off a lot of publishers.
Jack The Nipper
Banned
The model of life is broken but that's ok. I'm just me and in this world is guess my business would fail or keep me broke. But I'd be ok with that.
Id rather everyone has a decent home than for some to have large spaces they never use. Things aren't logical. Material ideas are so broken. It's good to get companies like valve. Who imo care more than just profits. I feel gave likely cares people.
Hopefully Phil does too
I get a sense a lot of what he does is what he actually would want as a gamer.
To be fair, i don't really want subscriptions on top of subscriptions and think it sets a bad precedent, along with MS's new Xbox initiative. That's one thing i'm glad Sony are holding out on.
SatelliteOfLove
Member
Good. Hopefully there's no strings attached and that it keeps spreading.
Haha...come on.
VlaudTheImpaler
tl;dr
Hockeymac18
Member
I get your point, but EA Access has been surprisingly amazing.
knightfolk
Member
If you have to ask, you are most likely planning on abusing the system (in Microsoft's eyes) Just buy games as you normally do, and If you don't like it, request a refund. I think they will be looking for people using the system as a try before you buy program, which is clearly not its intent.
meh. no reason to not give people the option
Why is 2 hours bullshit? What figure would you like to see?
I wouldn't have been surprised if they went with 1 hour. 2 hours is plenty and the early access trials are at 1 hour
Dat port begging doe.
VlaudTheImpaler
tl;dr
ya know feature begging is kinda almost as bad as port begging imo
Jessie.Bristol
Member
Wow, finally one of the big three implemented this policy. Hopefully Sony and Nintendo follow soon.
Miles Quaritch
Member
MaulerX
Member
I agree but at some point it can't all be about staying complacent because you're staying #1. At some point you're going to have to start taking care of your loyal fan base.
Giftofgab24
Member
So glad I went all in on Xbox at the beginning of the gen. It feels real nice to know that all my purchases will work on the Scorpio and onwards. The fact that I can now return games that failed to meet my expectations is absolutely huge. I'll probably save at least a couple hundred dollars a year.
This isn't about hardware, it's about the way their infrastructure is designed. Depending on its level of flexibility, this sort of thing may or may not be possible.
Folks have been complaining for years that they can't change their PSN names. Sony has to be well aware that folks have been asking for it...they're not that ignorant. The only explanation that makes sense at this point is that their database is designed in a way that doesn't allow it...for example, if each user's data record uses username as the primary key.
Another example: Xbox Live on 360, and the 360's OS, were built from the ground up with cross-game voice chat in mind. PSN on PS3, and the PS3's OS, were not, and the team couldn't find a way to add it in.
Another example: Xbox Live's purchasing system on 360 was not built to support a "Games with Gold" type of system. This is why, if you let your XBL Gold subscription lapse, you lose access to XB1 games, but the 360 games are yours to keep forever.
I agree with you insofar as people should not make their lives about money. You can't take it with you, you'll be remembered not by how you made people feel and not what stuff you had, etc., yes, I agree.
But that is not the purpose of a company. The purpose of a non-profit is to accomplish a goal while also NOT losing money. The purpose of a for-profit company is to turn a profit. The entire purpose of a company directly involves money...you can't separate the two concepts. The company can't exist without the money.
MS is making these pro-consumer choices not because they love us but because they feel they're investing in their future, as in the future of the company. Not every company thinks this way all the time. They have also done everything they could in the past to retain monopolies on OS and office software. (Google is now a major threat in both of those areas.)
If some people, but not others, want the option of paying $xx a month/year to have access to a huge library of games they can play as much as they want, how does that negatively affect anyone or anything?
knightfolk
Member
I 100 percent concede to your points, but how would them offering it effect you? In is current state, those who want it, and there are many, have no options.
Jack The Nipper
Banned
There is a big pro to this.
Treat customers with choice. Don't give devs benefit of the doubt.
If the game is good to someone they won't want to refund.
If I like mass effect i may not want to refund it even in its current form.
If people are not afraid to try and buy maybe it can even increase sales overall.
But look at games that get bad social media marks.
No man sky situations will be brutal.
Nms was always over hyped though, just brings it down to where it maybe should have been for what it was... So not that bad honestly.
Treat customers with choice. Don't give devs benefit of the doubt.
If the game is good to someone they won't want to refund.
If I like mass effect i may not want to refund it even in its current form.
If people are not afraid to try and buy maybe it can even increase sales overall.
But look at games that get bad social media marks.
No man sky situations will be brutal.
Nms was always over hyped though, just brings it down to where it maybe should have been for what it was... So not that bad honestly.
Giftofgab24
Member
You can. This has nothing to do with preorders.
I'm not sure that would be a bad thing. How many people would get it wrong, or say "meh...it's fun and the money's already gone from my account"?
Fbh
Member
Sony might do this by the time we get Ps5.
Nintendo is going to do so in 30 years and you will have to send a hand written letter requesting a refund and it has to be co-signed by your mom or legal guardian (regardless of your age), the refunded ammount will be given to you in the form of digital refund coins you can use in a sub section of the Eshop (accessed by a button that appears at random) that has a list of 2 games (that rotate every month) that you can buy
Solo Act
Member
VlaudTheImpaler
tl;dr
I would actually posit that NMS situations, heaven forbid they happen again, would be less brutal because people wouldn't be even further upset that they where out x amount of cash that they can't now spend on a different game they might like.
ambar_hitman
Member
Awesome news. Your move Sony.
joecanada
Member
Kidding? it's really not. Advocating for more consumer friendly polices is nothing like begging for a product to be offered for sale.
hydrophilic attack
Member
Very good.
I didn't mean this specific feature, I meant it in general, sometimes feature begging can really shit up a thread
PhantomVash808
Member
Kudos to Microsoft on implementing this policy. All digital gaming stores need to have this policy. Hopefully Sony follows Microsoft and adds this to PSN soon.
Jack The Nipper
Banned
Maybe even really caring would help them get rewards
I definitely understand people and business etc
And I get they can't pay people to make what we enjoy if they don't make money etc
I do think some salaries in tech are way too high. This also makes games to expensive. I get that skill, time is needed but why are these jobs needing 100k a year?
It just isn't the business but all people that create these money and expensive item wants mentality.
People have issues and they would rather buy things for self complacency. Does it really make sense. No. But it's what many have been trained into, they just can't shake it. Ask your self today, any of you. Can you lose all your things right now and be ok? I can, I can as I know it's not like but the life people make.
I can accept it, it may feel it's terrible to me too but I get its not true as I may initially feel.
I won't feel bad to lose a job either. I get in not a typical person though, but glad I do have understanding. Even the smartest of people won't always have that ability.
Aizen.S.Kennedy
Banned
This means Xbox wins the " who has been listening this gen?" Question hands down. Good job.
Wow, just when I was questioning my Xbox one s purchase over a ps4, this along with the Xbox access Netflix like future is really solidifying my choice. I just bought some games during this recent sale I'd like to refund or exchange if possible. Credit would be fine with me to. Love the direction MS has been heading in general. If Scorpio has a good trade in program I'll upgrade, which is not something I was really thinking about.
Edit: also makes going all digital that much more appealing.
Edit: also makes going all digital that much more appealing.
Wow! Didn't expect any console makers to pick up this practice. Mostly because I don't see that big of a need for it on consoles compared to on PC. On console you can easily look up how a game performs before buying it, whereas on PC your specific setup can unexpectedly struggle with certain games. Sure, a gamemaker can have over-promised features or maybe the game is just bad, but that's easily researched before buying.
I mean, I'm not gonna complain since it's obviously as pro-consumer as it gets but I don't think Microsoft would have added this feature if it were not to add cohesion between their PC and console ecosystem and to win goodwill. It strengthens my suspicion that they might, for the same reasons, announce the removal of the paywall for online multiplayer on Xbox at E3. Add full Xbox (Original to Scorpio) backwards compatibility and some kick-ass game announcements onto that and I think MS, following this E3, might reclaim a fair chunk of market share from Sony. Exciting months ahead!
I mean, I'm not gonna complain since it's obviously as pro-consumer as it gets but I don't think Microsoft would have added this feature if it were not to add cohesion between their PC and console ecosystem and to win goodwill. It strengthens my suspicion that they might, for the same reasons, announce the removal of the paywall for online multiplayer on Xbox at E3. Add full Xbox (Original to Scorpio) backwards compatibility and some kick-ass game announcements onto that and I think MS, following this E3, might reclaim a fair chunk of market share from Sony. Exciting months ahead!
You already can cancel a pre-order of a game.
Rellik
Member
Can't believe people are still defending Sony's pathetic decision to not give an option.
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