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Is anyone else's Switch... bent?

I wonder if someone could get a brand new switch and test that for any bending.
I hope it's not some kind of aluminium thing again
 
Just checked, mine's bent a bit as well. Like at most 1mm deep in the middle. Maybe even less.
I don't consider it something bad though. Actually, I think it looks kinda cool even.
Though if it does lead to problems then of course I'm gonna phone up Nintendo's hotline.

For now though I don't give a crap.
I don't have scratches or anything, so whatever.
 

Silvard

Member
I can't see anything in that unbent image with the shadow.

It's my picture. In my post I didn't call it unbent because there is a slight gap on the right side of Switch, but it's the smallest gap I've seen yet and it's no more than a millimeter tall. I took another picture under better lighting conditions and you can see the light leakage there.

2hNUNJ6.jpg
 

Arttemis

Member
It's my picture. In my post I didn't call it unbent because there is a slight gap on the right side of Switch, but it's the smallest gap I've seen yet and it's no more than a millimeter tall. I took another picture under better lighting conditions and you can see the light leakage there.

Sorry, I was the one that linked the picture here without any of the accompanying text. The post was written on my phone, and it was far easier just to copy the images instead of entire posts. I interpreted your post as mostly positive, so I put it in a distinctly different category.

I will add your comments to it, now.
 

ParityBit

Member
It's my picture. In my post I didn't call it unbent because there is a slight gap on the right side of Switch, but it's the smallest gap I've seen yet and it's no more than a millimeter tall. I took another picture under better lighting conditions and you can see the light leakage there.

Thanks much better! I just got mine yesterday and have not done this ... .test yet. It is a neon and I played about 20 min of Zelda + setup time.
 

Skyzard

Banned
I can't imagine it would actually get so hot while docked that it warps but I guess it could happen. There's no fans in there right? But it clocks higher...

I imagine the internal fans run faster but that might not be enough.

Guess it's not impossible. Nintendo should sort out some of the significantly bent ones, you'd hope.

Might need a redesign with better ventilation...or drop the clocks if it's not a manufacturing issue.

It's my picture. In my post I didn't call it unbent because there is a slight gap on the right side of Switch, but it's the smallest gap I've seen yet and it's no more than a millimeter tall. I took another picture under better lighting conditions and you can see the light leakage there.

 

spekkeh

Banned
It's my picture. In my post I didn't call it unbent because there is a slight gap on the right side of Switch, but it's the smallest gap I've seen yet and it's no more than a millimeter tall. I took another picture under better lighting conditions and you can see the light leakage there.

Wait, so so far everyone is bent?
 

Silvard

Member
Sorry, I was the one that linked the picture here without any of the accompanying text. The post was written on my phone, and it was far easier just to copy the images instead of entire posts. I interpreted your post as mostly positive, so I put it in a distinctly different category.

I will add your comments to it, now.

Oh, it's positive, and I feel it's safe to say it's in a different category, especially considering what other users are showing. I'd actually call it virtually unbent because I don't expect the Switch to be a laser machined metal slab, but since it's not categorically perfectly straight, I didn't want to outright say it was unbent.

I just wanted to highlight that I've used it extensively this past week and docked 95% of the time, so I doubt the bending is caused by usage.
 

ggx2ac

Member
Find in page: "metal" "rail"

0/0 results.

Okay, so I guess the rails expanding due to heat is not a reason for the warping.

I can't think of any other reason it would occur.

Unless it's that the rails get hot that the plastic near it weakens and causes that bent shape.

I don't know as of yet, the battery is on one side of the system while the fan is near the centre, yet the curved shaped is on both sides.

 

Skyzard

Banned
^ One side seems to be significantly more bent though, a very slight curvature on the other side might still mean the problem originated on the other much more bent side - if the battery getting hot is to blame - should it get hot while plugged in and charging?

Like the heat moves but doesn't leave a mark in the centre where it's more stable (and cool, if the fans are there).

It's a really tightly packed system, there might not be enough room for the heat with the clocks it's running at while docked.

If anyone plays only in handheld mode and has this issue then it doesn't rule out heat being an issue...

If someone bought one new and it came bent then it might be manufacturing, but you'd probably notice if your switch came as bent as some of the pics show.
 

ggx2ac

Member
^ One side seems to be significantly more bent though, a very slight curvature on the other side might still mean the problem originated on the other much more bent side.

Like the heat moves but doesn't leave a mark in the centre where it's more stable.

The only other question is how hot does this have to be for it to happen. This thing is fan-cooled while most phones and tablets can run very hot without any cooling so you'd expect bending to be a common problem there.

Hence why it feels like there isn't enough information at the moment.
 

Arttemis

Member
I thought I'd repost this, since I went and sourced as much of the first-hand accounts as I could. Thought it would be appreciated.

==========================================

BENT SWITCH:

OP's Post:
I got my Switch at launch and noticed a few days later after while looking at the centre tablet that it was slightly bent. I thought it was just my Switch but turns out at least two other people are experiencing this issue as well.

This is an image (not my photo btw) of how mine sort of looks:
qnM4Nle.png


My photos (still need to take extra)

sHHfnFz.jpg

OYUE1f5.jpg


As you can see, it's slightly bent. I do plan on returning it back to Nintendo but maybe at a later time to see if they implement save transferring first (since I put 90+ hours into Zelda already and don't want to lose that progress). And yes, I do have a case for the console from the very beginning but still noticed the problem.

Anyone else have a bent Switch?

Reddit: https://www.reddit.com/r/gaming/comments/6311k9/the_nintendo_switch_is_starting_to_warp_while/




Whelp...

ZWNw4Tjh.jpg


What a piece of crap

I posted this several pages back, but looks like the same issue here with my switch.

hSJcE3Z.jpg

Mines bent also, I've played mostly in docked mode. I wonder if the heat is causing it to warp.

Mine is bent too but I didn't notice until I was looking for it.

Continued: http://www.neogaf.com/forum/showpost.php?p=233243816&postcount=9905
Is not about the dock. I used the hori stand and a usb cable extender to avoid using the craptastic dock included by nintendo and my switch is bet, no too much to be noticeable but sure is bent.

Yeah, without pictures of that same person's switch out of the box, it is hard to say anything.

Mine has a slight curve, I guess? I don't know whether it is a defect or within standard production variation.

Fuck. Just did the ruler test.

Mine is bent. :(

Just checked mine. There's some separation between the front, and back plastic, around the volume rocker.
This sucks! :(

Posted in the other thread for this but my Switch is also bent. I don't believe it was from being docked though, it's just the way it is I think.

I bought it from Amazon Warehouse meaning it's possible it had prior use to me owning it, though I don't really think that's the case.

Mine too is slightly bent. However, I first noticed it a least a week ago, but assumed it was either part of the deign or "manufacturing variation." Until we see someone document a fresh, out of the box switch warping over time due to the heat, I'm going to assume the bend is most likely due to the same rushed manufacturing timeline that likely lead to the bent docks. As long as this issue doesn't brick the system, or continue to worsen to the point of making the Swirch uncomfortable to hold or make it difficult to put the system in and out of the dock, I doubt this will become an issue for most people.

But I must say, as much as I love the Switch as a concept and a thing I use almost daily, the number of hardware issues are starting to really stack up. The joycon connectivity issue (supposedly fixed now), bent docks and scratched systems, and now possibly this warping issue. Hell, my joycons are even getting a little loose and creaky. Really hope Nintendo gets this stuff sorted out before these issues start to penetrate to the casual audience and tarnish the systems reputation before it gets a real foothold in the market and more developer support.

Really, really glad I bought a replacement plan from Best Buy.





UNBENT SWITCH:

I've been using mine for about a week, 90% of the time docked.

ZeiEDZ7.jpg


There's virtually no gap (less than a millimeter on the right) between the ruler and the console. Compared to other pictures of curved switches at similar angles I think I can assume this one is as straight as possible.

My hypothesis is that bending is yet another manufacturing defect and some are coming out of the box already bent.

Personally, my Switch appears to be unbent. No wobble when paced on a flat surface. I play exclusively in docked mode, with my dock turned on its side and elevated 0.75" (with the opening unblocked) for ventilation.
 

ggx2ac

Member
^ One side seems to be significantly more bent though, a very slight curvature on the other side might still mean the problem originated on the other much more bent side - if the battery getting hot is to blame - should it get hot while plugged in and charging?

Like the heat moves but doesn't leave a mark in the centre where it's more stable (and cool, if the fans are there).

It's a really tightly packed system, there might not be enough room for the heat with the clocks it's running at while docked.

If anyone plays only in handheld mode and has this issue then it doesn't rule out heat being an issue...

If someone bought one new and it came bent then it might be manufacturing, but you'd probably notice if your switch came that bent.

The battery is the left side of the picture. The right side you are saying is more bent is where the SoC is and the fan.

Other than what I said above in another post, there's always the possibility that the system could've bent via other means like manufacturing errors or leaving your Switch in a heavy bag without a case putting weight onto one of its sides.

Still, that's why I said there needs to be more info.
 

Skyzard

Banned
The only other question is how hot does this have to be for it to happen. This thing is fan-cooled while most phones and tablets can run very hot without any cooling so you'd expect bending to be a common problem there.

Hence why it feels like there isn't enough information at the moment.

I don't know exactly why phones don't need active cooling (maybe they run out of battery before they turn to flames)..but if Nintendo thought it was necessary to add fans to the switch then it probably needed them.

I can't imagine it being manufacturing, you'd notice it when you bought it. [for the ones that are significantly curved]

It has to be heat... is it a fan/ventilation issue with some units... or is it some people are playing for Zelda a lot longer at higher clock rates while docked...

The battery is the left side of the picture. The right side you are saying is more bent is where the SoC is and the fan.

Other than what I said above in another post, there's always the possibility that the system could've bent via other means like manufacturing errors or leaving your Switch in a heavy bag without a case putting weight onto one of its sides.

Still, that's why I said there needs to be more info.

Do you know where the GPU and CPU are by any chance?

I guess manufacturing defects could cause slight bends that people wouldn't notice till they measure it...but some of the bigger ones - maybe a bag did it, but you'd think they'd know when they took it out what ruined it...

You're right though, need lots more info... if it is heat, and I think it's not unlikely that it is, it's a pretty big problem.
 

Neoweee

Member
I don't know exactly why phones don't need active cooling (maybe they run out of battery before they turn to flames)..but if Nintendo thought it was necessary to add fans to the switch then it probably needed them.

I can't imagine it being manufacturing, you'd notice it when you bought it.

It has to be heat... is it a fan/ventilation issue with some units... or is it some people are playing for Zelda a lot longer at higher clock rates while docked...

I wouldn't have noticed it when I bought, that's for sure. Despite playing it in handheld mode daily, nothing ever struck me to even look for a curve until this was all posted.

It won't be hard to get a good comparison of this going. Week 0, Week 1, Week 2, etc.
 

Duxxy3

Member
GAF has such unreasonable expectations. Switches are meant to have curves.

Launch hardware always has problems. I'm sure Gamestop will give people a fair trade in for the next revision of the Switch.
 

ggx2ac

Member
I don't know exactly why phones don't need active cooling (maybe they run out of battery before they turn to flames)..but if Nintendo thought it was necessary to add fans to the switch then it probably needed them.

I can't imagine it being manufacturing, you'd notice it when you bought it.

It has to be heat... is it a fan/ventilation issue with some units... or is it some people are playing for Zelda a lot longer at higher clock rates while docked...

The reason it uses a fan is to prevent thermal throttling.

Also, you can go prove the problem is due to heat but you don't sound certain about the cause of it.
 

spekkeh

Banned
Don't think it's the heat. It hardly gets warm, as opposed to some of my other appliances. I think it's just the structural integrity. It seems to be made of plastic, and it curves slightly around the area of the SoC. Either because it has metal grating and is therefore more rigid than the rest, or because the vent area has holes and is therefore less rigid than the rest.

Either way, I think we're all extremely heavy users of this thing (I've used it almost a 100 hours in a month, which is more than any of my consoles or handhelds ever, thanks Zelda), and the slight curvature has not impacted any use case at all. So I doubt it's an actual manufacturing problem.
 

Skyzard

Banned
The reason it uses a fan is to prevent thermal throttling.

Also, you can go prove the problem is due to heat but you don't sound certain about the cause of it.

Can't ever be certain ... but it looks it here.

It would have to be underneath the fan which is in the middle of the device.

It might just be bending more on one side because the battery gives it more structural integrity on the other side. That would also be the case if there was weight placed on it though.

Not enough to say that it's heat for sure...but I wouldn't be surprised. Not the sort of thing people carry in their pockets or put at the bottom of their bag. Slight deviations could be manufacturing but the bigger ones? Not enough people have posted images with significantly curved switches though.
 
Mine is also slightly bent on the right side.

I'm not sure what to do; I bought it at launch w/ GameStop warranty - but the serial number tied to it. Let's say I want to try to preserve my saves and send it to Nintendo for repair, in all likelihood they'll send a different replacement back.

If they do that, and serial now different, I lose the warranty I bought?

(Have never sat on it, it's either been docked or carried in my BOTW special edition case/the one that came in special edition game).
 
Mine is also slightly bent on the right side.

I'm not sure what to do; I bought it at launch w/ GameStop warranty - but the serial number tied to it. Let's say I want to try to preserve my saves and send it to Nintendo for repair, in all likelihood they'll send a different replacement back.

If they do that, and serial now different, I lose the warranty I bought?

(Have never sat on it, it's either been docked or carried in my BOTW special edition case/the one that came in special edition game).

Of course not. If they replace it, then they typically carry the warranty over and in some cases, give you an extra month of warranty. Why don't you guys just call and find out? I never understand asking gaf what X company might do. None of us can say with absolute certainty. Call in and get it handled.
 

Arc

Member
GAF has such unreasonable expectations. Switches are meant to have curves.

Launch hardware always has problems. I'm sure Gamestop will give people a fair trade in for the next revision of the Switch.

Both the PS4 and Xbox One had nearly perfect launches, I can't recall a single launch hardware problem with either. It's entirely reasonable for people to want their $300 device to not bend or scratch.
 

nampad

Member
Both the PS4 and Xbox One had nearly perfect launches, I can't recall a single launch hardware problem with either. It's entirely reasonable for people to want their $300 device to not bend or scratch.

The analog stick peeling and stuck triggers of the piece of shit that the DS4 is (quality wise) have been an issue for a while. Not sure if the DS4 V2 is better.

But yeah, there seem to be quite a lot of different Switch issues around.
 

Duxxy3

Member
Both the PS4 and Xbox One had nearly perfect launches, I can't recall a single launch hardware problem with either. It's entirely reasonable for people to want their $300 device to not bend or scratch.

PS4 launch controllers had issues with the analog rubbing off. Issue with the system turning into a jet engine. Issues with the Blu Ray drive as well.

XB1 had issues with the Blu Ray drive. There was a mandatory day 1 patch, otherwise the system wouldn't work. Bumpers on controller were a nightmare. Controllers started to creak after a short time.
 
Gave mine a check, completely straight and no wobble when flat on my desk, it's a launch unit.

Honestly that slight of a bend would not bother me, how odd though.
 

Neoweee

Member
PS4 launch controllers had issues with the analog rubbing off. Issue with the system turning into a jet engine. Issues with the Blu Ray drive as well.

XB1 had issues with the Blu Ray drive. There was a mandatory day 1 patch, otherwise the system wouldn't work. Bumpers on controller were a nightmare. Controllers started to creak after a short time.

Aye. There's a lot of revisionist history about reliable system launches.

N64 Analog sticks went limp.

Gamecube B buttons got jammed.

PS2 Disc Read Errors.

PS4 Analog Sticks, Jet Engines, Wobble from not being flat.

PS4 Pro Jet Engines

NES tremendous piece of shit.

360 Red Ring of Death.

3DS screen scratch.

Launch PSX systems eventually failed with the reader unable to reliably read the far edges of discs, but that took a long time.

It is hard to say how prevelant any one issue is, but the Switch looks like it has a wider array of issues (not really surprising, given that it comes with 4 "things" rather than most systems having 1 or 2.

SNES/Genesis, XBox OG, and maybe Wii? are the launches with consistently good build quality for first-run controllers and systems?
 
GAF has such unreasonable expectations. Switches are meant to have curves.

Launch hardware always has problems. I'm sure Gamestop will give people a fair trade in for the next revision of the Switch.

What do you mean meant to have curves? There are pictures taken next to rulers that show Switches don't have curves.
 

th4tguy

Member
Wonder if its heat related. Maybe from the system being docked and generating more heat. Also does this make the bent units more likely to scratch in the dock sense those parts of the screens are closer to the dock.
 
I feel like I lucked out so far on Switch. Picked one up on launch day with no pre-order, no joy con problems, systems not bent, no wifi issues, and no scratches without using a screen protector.
 

Kitoro

Member
I don't know what u guys do with your consoles, but maybe mine would look like that if i borrowed it to my 6yo sister.

That'd take some special kind of 6 year old sister to so carefully heat and warp the system like this. Sitting on or forcing it will damage the system, not warp it.

Also, not sure why people are sending theirs in for "repairs" right now; there's nothing stopping it from happening again.
 
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