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DS4 thumb sticks might have a problem?

Shouldn't you guys be hounding Sony on every conceivable channel to right this? Settling for $5 third party analog caps is preposterous when you've spent $400 for a console, and your controller sticks are already flaking out.
 

Satchel

Banned
Shouldn't you guys be hounding Sony on every conceivable channel to right this? Settling for $5 third party analog caps is preposterous when you've spent $400 for a console, and your controller sticks are already flaking out.

I think some GAFfers have tweeted yosp. I'm more disappointed in the media outlets. They seem quick to jump on any tiny Xbox "problem".
 

Jellzy

Neo Member
I got 4 controllers. I hope mine last, I should rotate them when I play every week or something.

I thought about doing that too... until I realised they don't rotate.

*EDIT*

Ignore that I misread your post. I meant I thought about rotating the analogues so that I wasn't always pressing up on the same area.

Part of me is weary about getting another one never mind another 3.
 

Meier

Member
Mine is definitely starting to notice some wear on that left stick. Saw quite a bit of "dust shaving" (not really sure what to refer to it as) lining the lip around the stick enclosure as well.
 
Just curious has anyone just peeled off the rubber bits to leave just the plastic of the sticks underneath and tried playing with those? Probably be worse but just curious if anyone has.
 
Mine is definitely starting to notice some wear on that left stick. Saw quite a bit of "dust shaving" (not really sure what to refer to it as) lining the lip around the stick enclosure as well.

I've got that on mine too. I've noticed the rubber has smoothed out around the edges of both sticks too.
 
On Amazon Live Chat, just got refunded the price of a new controller. Initially they offered grip-its. Just had to offer a minimal concern that this wasn't what I wanted and they offered to refund controller price. Just in case anyone wants to do the same, here's a brief copy of the transcript:

r4m5.jpg
 
Before I send off my special eraser edition DS4 back to Sony, i'm going to take comparison photos of what appears to be a slightly different build on the sticks between a 2nd controller recently purchased on Amazon and post them here. Might be hard to tell the difference since the packed-in controller is wearing down, but whatever.
 
On Amazon Live Chat, just got refunded the price of a new controller. Initially they offered grip-its. Just had to offer a minimal concern that this wasn't what I wanted and they offered to refund controller price. Just in case anyone wants to do the same, here's a brief copy of the transcript:

r4m5.jpg
Will keep this in mind.
 

hohoXD123

Member
Damn, now I'm worried having ordered a DS4 from Amazon. If it does start happening to me, I'm guessing I can just send it back to Sony or complain to Amazon right? What about P&P costs?
 

Tc91

Member
Mines not flaking or peeling but I've noticed the left stick is definitely feeling "smoother" guess that's just going to happen when you use it a lot.
 
After easily 20 or so hours of use, no sign of wear.

I posted earlier, mine had no issues until about 80 hours. Currently at around 150 or so. One aggressive stick movement from actually tearing about 1/4 of the rubber off the left stick. It's barely hanging on there. Considered gluing it down. Might still do that since I've got a new controller coming from Amazon. Dunno. Might experiment with plasti-dip or some other aftermarket rubberized coating.
 
Damn, now I'm worried having ordered a DS4 from Amazon. If it does start happening to me, I'm guessing I can just send it back to Sony or complain to Amazon right? What about P&P costs?

Amazon included tax in my refund. I have free 2 day shipping since I'm a prime member, so not sure if they would include that if you aren't. But they did factor in tax.
 

Bunta

Fujiwara Tofu Shop
On Amazon Live Chat, just got refunded the price of a new controller. Initially they offered grip-its. Just had to offer a minimal concern that this wasn't what I wanted and they offered to refund controller price. Just in case anyone wants to do the same, here's a brief copy of the transcript:

r4m5.jpg

I was able to get a refund for mine just now. They didn't even ask about the rubber covers.
 
I was able to get a refund for mine just now. They didn't even ask about the rubber covers.

Cool.

They offered a refund first thing out of the gate? Maybe they realized that zero people have wanted a $5 set of rubber covers when they could get a $60 refund. lol
 

Bunta

Fujiwara Tofu Shop
Cool.

They offered a refund first thing out of the gate? Maybe they realized that zero people have wanted a $5 set of rubber covers when they could get a $60 refund. lol
Yep. I definitely wouldn't have taken the rubber covers. I've never used them, but I doubt I'd like them.
 
As promised:

S0c4est.jpg


vB7pdfz.jpg


First one: new one is on the left. Second one: new one is on the right.

Notice the markedly less textured surface of the "old" DS4 in each photo. The first photo captures the texture better.
 

PAULINK

I microwave steaks.
Do you have to send your current one back? I don't want to be without a controller for however long.

Yes. Enjoy their return service, mine took over two weeks and the site did not update that they received my controller until I got mine back. I'm just glad I got mine back finally though.

Edit: I can agree with the people talking about the sticks, the new one I received is much smoother than the one on the original controller.
 

KiraXD

Member
I heard some people just go to walmart and purchase a new controller... then return it same day for a refund with the old controller in the package instead...
 

bigJaffa

Banned
Wanted to be preemptive amid all the posts about the thumb stick wear on the DS4.

My order just arrived:

ORB Controller Thumb Grips 4-Pack

cdNIMJ4.jpg


Fitted them and played AC4, NFS & Killzone.

They fit nicely and make the sticks a little larger and overall they feel great as I have large thumbs (found the normal sticks a little too small).

The come with convex grips (shown fitted) and concave which have more dimples on them.

The concave ones aren't very good and press in when you use them as the stick itself isn't rounded underneath.

I ordered 2 packs so I can have the convex ones on each of my DS4s.

Really happy with them for £3 a pop!
 
As promised:

S0c4est.jpg


vB7pdfz.jpg


First one: new one is on the right. Second one: new one is on the left.

Notice the markedly less textured surface of the "old" DS4 in each photo. The first photo captures the texture better.
It's absolutely clear that this issue is just a bad batch
Wanted to be preemptive amid all the posts about the thumb stick wear on the DS4.

My order just arrived:

ORB Controller Thumb Grips 4-Pack

cdNIMJ4.jpg


Fitted them and played AC4, NFS & Killzone.

They fit nicely and make the sticks a little larger and overall they feel great as I have large thumbs (found the normal sticks a little too small).

The come with convex grips (shown fitted) and concave which have more dimples on them.

The concave ones aren't very good and press in when you use them as the stick itself isn't rounded underneath.

I ordered 2 packs so I can have the convex ones on each of my DS4s.

Really happy with them for £3 a pop!

Frankly I think this is a terrible solution, I hope it works out for you though!
 

Rainy Dog

Member
No sign of any wear at all on my thumb sticks yet. However, the R1 button had started sticking in so I carefully popped it out with a knife and cleaned inside the button and fittings inside pad itself.

Seem's to have sorted it for now at least.
 

jsip

Banned
Wanted to be preemptive amid all the posts about the thumb stick wear on the DS4.

My order just arrived:

ORB Controller Thumb Grips 4-Pack

cdNIMJ4.jpg


Fitted them and played AC4, NFS & Killzone.

They fit nicely and make the sticks a little larger and overall they feel great as I have large thumbs (found the normal sticks a little too small).

The come with convex grips (shown fitted) and concave which have more dimples on them.

The concave ones aren't very good and press in when you use them as the stick itself isn't rounded underneath.

I ordered 2 packs so I can have the convex ones on each of my DS4s.

Really happy with them for £3 a pop!
These look nice.

Also, Concave is what you have pictured and convex is what you dont. Cave is innie, vex is outtie ;)
 

SerodD

Member
As promised:

S0c4est.jpg


vB7pdfz.jpg


First one: new one is on the right. Second one: new one is on the left.

Notice the markedly less textured surface of the "old" DS4 in each photo. The first photo captures the texture better.

Mine have the exact same difference on the sticks, the one I bought still looks new, the one that came with the ps4 looks like the sticks are slowly falling apart, I have about 20 hours of game play on both.
 

Milennia

Member
Mine are getting a bit loose, or should i say broken in?
I've done quite a bit of gaming in the past 2 weeks, like over 200 hours worth.. They for sure feel more loose than when i first got the system, but its to my liking, not sure how others will feel.
Thats if others are even having the issue or not of course.
 

jsip

Banned
Mine are getting a bit loose, or should i say broken in?
I've done quite a bit of gaming in the past 2 weeks, like over 200 hours worth.. They for sure feel more loose than when i first got the system, but its to my liking, not sure how others will feel.
Thats if others are even having the issue or not of course.
I'll take SLEEP for 500, Alex. Good lord, lol!

Mine got a bit broken in, too. Feels nice, IMO.
 

Cayos

Neo Member
Talked to Amazon through their online chat thing and got $120 credit to buy two new controllers to replace the one that came from the PS4 and the one I bought individually. They literally got here in 9 hours even though I picked 2 day shipping. They even let me keep the old controllers. Amazon is awesome.
 
Finally got around to taking a picture.

4n74.jpg


My Launch day console boxed edition DS4 after about 160ish hours.
Left stick. Replacement is on the way via Amazon refund. Also, picked up some Grip-its.
 
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