• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

DS4 thumb sticks might have a problem?

V AA D E R

Neo Member
Ya'll are killing me.

$5 grips and your controllers will be set for the foreseeable future. All I can do is recommend them, I guess. Any brand will do I'm sure. But damn...for all the money you guys spent on your consoles, extra controllers, games and shit...I guess I'da thought people would be more proactive about protecting part of their investment when it's a matter of $5 bucks. It's lame to have to do at all and I get the principle of the matter...but fuck it. It's $5! I'd rather not have had to buy a screen protector for my Vita but guess what? Them shits are protected too.

A $5 investment would have prevented every frustrated poster from being in this thread. As I said before, as SOON as I saw this thread (days before I got my launch PS4), I said, "nope that won't be me" and ordered my grips. I got them bitches from Amazon before I got my PS4 and put them on as soon as I took the DS4 out of the box. Happy camper is happy, and this thread is my daily reminder that it was $5 well spent.

I hope others who have read through this thread and haven't gotten their PS4 or aren't having any problems with their sticks plan on being proactive. Lest you add your sticks to the pile shitty/broken sticks.

Good luck to all of you either way.
GET SOME GRIPS YOU HEATHENS



Not that I'm aware of, but I'm sure some are coming.

It really doesn't matter how small the investment is...people pay for the DS4 expecting it to work and be reliable right out of the box. No one should have to buy grips as a counter measurement to ensure that they don't run into problems, because these problems shouldn't exist in the first place.
 
How soft are the analogs?

My analogs feel very soft on both my DS4s. It's one of the things I love about the controller, the sticks are so soft and grippy. Neither controller shows any signs of wear, and I've put dozens of hours of hard COD play on them.

I'm still convinced there is something related to how people's thumbs rest on these sticks. Someone in another thread on this topic complained of pieces of his analog stick ending up under his thumb nail. That tells me his thumb nail is somehow in contact with the analog stick.
 
My analogs feel very soft on both my DS4s. It's one of the things I love about the controller, the sticks are so soft and grippy. Neither controller shows any signs of wear, and I've put dozens of hours of hard COD play on them.

I'm still convinced there is something related to how people's thumbs rest on these sticks. Someone in another thread on this topic complained of pieces of his analog stick ending up under his thumb nail. That tells me his thumb nail is somehow in contact with the analog stick.

If that's the case (which I don't think it is) then that would mean that the sticks are poorly designed. The problem seems to be much less fundamental and most signs point to a bad application (or mixture) of the rubber coating on some of the controllers.
 

Duxxy3

Member
My analogs feel very soft on both my DS4s. It's one of the things I love about the controller, the sticks are so soft and grippy. Neither controller shows any signs of wear, and I've put dozens of hours of hard COD play on them.

I'm still convinced there is something related to how people's thumbs rest on these sticks. Someone in another thread on this topic complained of pieces of his analog stick ending up under his thumb nail. That tells me his thumb nail is somehow in contact with the analog stick.

We're on page 37 and dozens of photos, even more testimonials - it's not the user.
 

RedAssedApe

Banned
We're on page 37 and dozens of photos, even more testimonials - it's not the user.

still kind of a small sample size. how much of this thread is the same people posting versus unique reports of gaffers with the issue. 1800 posts and only a dozen photos? not discounting these reports at all...just saying it doesn't seem to be an epidemic that some want to make it out to be (i.e. the ones saying Sony needs to do some kind of apology/recall/announcement)

fyi if you bought your ps4 from Amazon they will reimburse you if you complain to them even though you didn't but the controller separately.
 

CuznLarry

Banned
I'll admit you guys had me worried at first, I baby'd my launch controller, but after a week or so I just used it like normal.. two months in and I have no signs of wear.
 
Add me to the list of owners of dodgy thumb sticks, just noticed a loose gritty feeling on my left thumb stick while playing AC4 so I take a look a low and behold the rubber has started coming off. I am not sure if it is the DS4 that came with the PS4 or the one I bought separate however as I have them on a recharge rotation. I was surprised this has happened as it's not like I spend hours on end playing the PS4, just a few hours here and there so it's not like it has been subjected to excessive use.

If I ring Sony up will they replace it for me? I'm in the UK if that matters.
 

Nakor

Member
I had a slippery left thumbstick, and a regular grippy right thumbstick.
Made playing AC4/NFS quite difficult, took it to EB and they replaced it np. Hopefully my new one isn't the same..
 

SephCast

Brotherhood of Shipley's
I think my controller has about 100 hours on it. It's starting to peel and be more slippery. Going to ask Sony to replace it.
 

Duxxy3

Member
Thought I would post my current pictures

Dm625dG.jpg


Dualshock 4 with xbox one sticks

hqXeUs7.jpg


Dualshock 4 with original analog sticks

6LGMZES.jpg


Dualshock 4 with replacement analog sticks
 

RedAssedApe

Banned
Thought I would post my current pictures

Dm625dG.jpg


Dualshock 4 with xbox one sticks

how easy of a mod was this? i thought i read someone that said that the sticks didnt fit and you had to file them.

also does it effect the looseness of the sticks at all? xbone stock controller is looser than i'd like and i prefer the ds4 in that regard.
 

Duxxy3

Member
Thought I would post my current pictures

Dm625dG.jpg


Dualshock 4 with xbox one sticks

how easy of a mod was this? i thought i read someone that said that the sticks didnt fit and you had to file them.

also does it effect the looseness of the sticks at all? xbone stock controller is looser than i'd like and i prefer the ds4 in that regard.

Fits just fine, doesn't effect the resistance at all. It's a pretty simple swap, the only concerns with taking apart a dualshock 4 are the triggers popping off, and the touchpad cable coming loose.
 

Thoraxes

Member
My sticks started peeling after my Rising playthrough with it on PC. The grip on the rubber is pretty much gone with just a gooey non-textured middle left now. The actual integrity of the shape of it is still intact though, so so far so good I suppose.
 

Cyborg

Member
Mine left stick is peeling of...made a thread about it. It only peels of the black controller ive got with the PS4. The blue one is just fine.

I called Sony in Europe, they said I could just send it back.
 

wizzbang

Banned
Fits just fine, doesn't effect the resistance at all. It's a pretty simple swap, the only concerns with taking apart a dualshock 4 are the triggers popping off, and the touchpad cable coming loose.

The problem is the thickness of the pole itself (har har) - the centre plastic stick the top is attached too, if that's physically too thick, the sticks will literally never be able to go full "255" to the left / right / up etc - they'll be ever so slightly off and you can't change sensitivity.
Not saying it IS too thick but it's something to consider.
I've actually purchased DS3 sticks from ebay to install into my DS4 if they ever peel, I was going to off the bat because I don't like the DS4 "short sticks" (less leverage) but I'm getting used to it now.

Did you buy 3'rd party XBOne sticks or actually dissect one?
 

panda-zebra

Banned
My analogs feel very soft on both my DS4s. It's one of the things I love about the controller, the sticks are so soft and grippy. Neither controller shows any signs of wear, and I've put dozens of hours of hard COD play on them.

I'm still convinced there is something related to how people's thumbs rest on these sticks. Someone in another thread on this topic complained of pieces of his analog stick ending up under his thumb nail. That tells me his thumb nail is somehow in contact with the analog stick.

I'm a fully signed-up member of the lay-down-in-bed position for playing games, it means the controller sits differently in my hands than when I'm seated (arms wider and higher). My thumbs don't rest flat on the analogues, they're more on the inner nail area.

I noticed the left stick on one of my DS4s has two splits/holes during a particularly frustrating session of Knack crystal farming. Will try the replacement sticks at some point, but it's not a problem right now as it's not nearly bad enough to affect playing at all.
 

peetfeet

Member
Mine left stick is peeling of...made a thread about it. It only peels of the black controller ive got with the PS4. The blue one is just fine.

I called Sony in Europe, they said I could just send it back.

What number did you call? Could you pm me about it please. My left stick is starting to tear and my girlfriends is in a right mess. Both were from standard bundles from shopto.
 
I'm a fully signed-up member of the lay-down-in-bed position for playing games, it means the controller sits differently in my hands than when I'm seated (arms wider and higher). My thumbs don't rest flat on the analogues, they're more on the inner nail area.

I noticed the left stick on one of my DS4s has two splits/holes during a particularly frustrating session of Knack crystal farming. Will try the replacement sticks at some point, but it's not a problem right now as it's not nearly bad enough to affect playing at all.

Ah ha, we now have a second admission of nails playing a part!
 

Redshirt

Banned
It's definitely not from fingernails or any other form of user error.

There's three PS4s in my family in different households, and I thought we had dodged the issue; but both my brother-in-laws began to experience the problem this past week, and neither of them had even played the console that much due to work and the holidays.

At any rate, Amazon was cool about it in both cases and sent out replacements in advance of the return.
 

NahNever

Banned
Wow Amazon are great. Just called them up, they're well aware of the issue and are sending me a new controller free of charge. And I get to keep the one with the crumbling analog stick.
 

dEvAnGeL

Member
amazon replacing the controller means this issue is bigger than many imagine, probably this will happen to every DS4 eventually, hopefully sony will take notice of this giving the fact that the biggest Eretailer already has
 
Wow Amazon are great. Just called them up, they're well aware of the issue and are sending me a new controller free of charge. And I get to keep the one with the crumbling analog stick.

That's good they are aware of the issue. I just hope Sony steps up and fixes the problem long term or Amazon might stop selling their consoles and accessories like they did with Nintendo up until recently.
 
amazon replacing the controller means this issue is bigger than many imagine, probably this will happen to every DS4 eventually, hopefully sony will take notice of this giving the fact that the biggest Eretailer already has

Amazon is a very customer friendly company. You could call and say the controller felt weird and they'd probably send you a new one.
 
amazon replacing the controller means this issue is bigger than many imagine, probably this will happen to every DS4 eventually, hopefully sony will take notice of this giving the fact that the biggest Eretailer already has

It happened on my launch/pack-in controller and it is happening on my replacement that had a slightly different texture to the analog stick grip. I truly believe that all controllers will have this problem eventually and that Sony will ultimately make a silent revision. They won't, however, issue a recall or anything of that nature.
 

NahNever

Banned
amazon replacing the controller means this issue is bigger than many imagine, probably this will happen to every DS4 eventually, hopefully sony will take notice of this giving the fact that the biggest Eretailer already has

It came with the PS4 and they will replace it.
 
The problem is the thickness of the pole itself (har har) - the centre plastic stick the top is attached too, if that's physically too thick, the sticks will literally never be able to go full "255" to the left / right / up etc - they'll be ever so slightly off and you can't change sensitivity.
Not saying it IS too thick but it's something to consider.
I've actually purchased DS3 sticks from ebay to install into my DS4 if they ever peel, I was going to off the bat because I don't like the DS4 "short sticks" (less leverage) but I'm getting used to it now.

Did you buy 3'rd party XBOne sticks or actually dissect one?

I did the same switch a couple of weeks ago and posted my impressions here in the thread. The sticks are virtually the same - thickness is exactly the same (measured with a calibur tool). The only difference is that the xbone ones are higher.
 

AlphaDump

Gold Member
My analogs feel very soft on both my DS4s. It's one of the things I love about the controller, the sticks are so soft and grippy. Neither controller shows any signs of wear, and I've put dozens of hours of hard COD play on them.

I'm still convinced there is something related to how people's thumbs rest on these sticks. Someone in another thread on this topic complained of pieces of his analog stick ending up under his thumb nail. That tells me his thumb nail is somehow in contact with the analog stick.

Ah ha, we now have a second admission of nails playing a part!

stop. these are valid complaints.
 

Duxxy3

Member
The problem is the thickness of the pole itself (har har) - the centre plastic stick the top is attached too, if that's physically too thick, the sticks will literally never be able to go full "255" to the left / right / up etc - they'll be ever so slightly off and you can't change sensitivity.
Not saying it IS too thick but it's something to consider.
I've actually purchased DS3 sticks from ebay to install into my DS4 if they ever peel, I was going to off the bat because I don't like the DS4 "short sticks" (less leverage) but I'm getting used to it now.

Did you buy 3'rd party XBOne sticks or actually dissect one?

I measured it on my PC, i'm not losing anything with the xbox one sticks. They are direct pulls from a real xbox one stick.
There are xbox one sticks that are shaped like the DS3 analogs. I want to try those in the future, as I prefer those as well.

I did the same switch a couple of weeks ago and posted my impressions here in the thread. The sticks are virtually the same - thickness is exactly the same (measured with a calibur tool). The only difference is that the xbone ones are higher.

The downside of the xbox one sticks are comfort and surface space. The ridges feel like sandpaper.
 

JawzPause

Member
DS4 would be the perfect controller if it wasn't for the ridiculously small analogue sticks. I thought I'd get used to them but i haven't. My thumbs are always slipping off and it is getting very annoying.
 

Duxxy3

Member
DS4 would be the perfect controller if it wasn't for the ridiculously small analogue sticks. I thought I'd get used to them but i haven't. My thumbs are always slipping off and it is getting very annoying.

Xbox one analogs are much smaller. They are usable because of their sharp concave shape. Your fingers won't slip as much, but at the cost of comfort.
 

ShapeGSX

Member
The downside of the xbox one sticks are comfort and surface space. The ridges feel like sandpaper.

I don't know what kind of sandpaper you are used to using, but I can assure you that my xbox one sticks don't feel like any kind of sandpaper I've ever used.
 

DrunkDan

Member
Just a heads up for anyone in the UK, I bought the Gamer pack from Amazon so contacted them yesterday via live chat and explained that my left analogue stick was starting to peel/split.

The helpful customer advisor first asked me if it was one or both of my controllers - I said just the one at the moment - and they almost instantly told me they'd part refund me for £49 (their current DS4 price). I also asked what would happen if in the future my other one showed signs of damage and they said to simply contact them again and see what they could do.

I'd imagine this to be a known issue, given how quickly they offered the partial refund, so if anybody has the same problem it might be worth contacting them and giving it a shot.
 

ShapeGSX

Member
er_photo_192112_52.jpg


Not the interior part, but the edge of the sticks. They are gritty.

But it's made out of rubber (that doesn't fall apart after a month), not silica. I wouldn't want to use a sandpaper controller. The Xbox One's sticks, however, are fine. I haven't noticed any discomfort associated with using them to play ACIV for 50+ hours.
 

Duxxy3

Member
But it's made out of rubber (that doesn't fall apart after a month), not silica. I wouldn't want to use a sandpaper controller. The Xbox One's sticks, however, are fine. I haven't noticed any discomfort associated with using them to play ACIV for 50+ hours.

Definitely true. I don't know if I would have to replace the analogs once in a generation.

It's not really discomfort, as it is that the DS4 analogs are more comfortable. They don't have that texture, and use a softer material. I would have preferred the xbox one analog be a little bigger, and without that texture (so basically the analog that comes with the transformable d-pad controller).
 

SephCast

Brotherhood of Shipley's
I just went to amazon chat and asked them if they could replace my controller and they said they could go ahead and give me a $60 promo credit so I could just reorder a controller. I suggest the rest of you should go try that.

It might be because I'm Amazon prime and buy the majority of my games/etc. goods from Amazon.
 

NahNever

Banned
I just went to amazon chat and asked them if they could replace my controller and they said they could go ahead and give me a $60 promo credit so I could just reorder a controller. I suggest the rest of you should go try that.

It might be because I'm Amazon prime and buy the majority of my games/etc. goods from Amazon.

I'm not amazon prime, nor am I a valued customer, but I also got the same treatment.
 
stop. these are valid complaints.

I'm not saying I know what is causing these problems, but I do know this. If you're holding an analog stick in a way that involves your thumb nail coming in contact with the analog stick, that's strange. That is probably not a scenario the engineers making controllers would consider.

I just attempted to recreate such a scenario myself, and found it very difficult to do, on purpose.
 
Top Bottom