Expensive though :/ to kill an Xbox 1 controller to save a PS4.
The replacement DS3 sticks I got on ebay, they appear to be fairly close to the real thing and were not that pricey - may be an option for people.
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DS4 thumb sticks might have a problem?
- Thread starter EightBitNate
- Start date
Expensive though :/ to kill an Xbox 1 controller to save a PS4.
The replacement DS3 sticks I got on ebay, they appear to be fairly close to the real thing and were not that pricey - may be an option for people.
Captain Tuttle
Member
Exactly, no one does it. That's why these stick issues are a problem.
BruiserBear
Banned
I've personally seen two people admit to it! Why would you deny that? I'm not saying thumb nails explain this threads existence, but they do seem to explain some of the cases.
SolidChamp
Banned
Have people in other regions (Europe, Asia, etc.) reported having these issues or is it just NA?
I live in Taiwan and have had my PS4 since launch day (12/18) and also bought an extra controller. I've been alternating between the two.
Granted, I had a long hiatus from playing because I was in Canada over the holidays for two weeks, but I've been playing quite regularly since I got back on the 3rd and the reports on GAF have kept me quite paranoid/OCD about my thumb sticks.
Knock on wood, so far so good.
I live in Taiwan and have had my PS4 since launch day (12/18) and also bought an extra controller. I've been alternating between the two.
Granted, I had a long hiatus from playing because I was in Canada over the holidays for two weeks, but I've been playing quite regularly since I got back on the 3rd and the reports on GAF have kept me quite paranoid/OCD about my thumb sticks.
Knock on wood, so far so good.
All I can tell you is I have the issue, and I'm a chronic nail biter.... (I can stop if I make a conscious decision to do so, I did for an entire year at one point) I have had no nails at any point during my ownership of my PS4.
EightBitNate
Member
Even if this were true, don't you think that a mechanism made to be controlled with your thumbs be designed strong enough to withstand contact with a thumbnail?
I have Prime too and I'm a frequent customer and they told me I have to send my entire console in to get a new controller. It seems like I always get shitty reps on their online chat.
Fushichou187
Member
Two DS4 controllers here, one getting more use than the other (though I grab whichever is closest when playing) and the left thumbstick's covering has started to crack/peel a bit. My hands don't sweat when I play games, don't rest my nails on them or any such silliness, and I haven't logged in a crazy amount of hours on my PS4 or anything.
GardenSirens
Banned
the_batman
Banned
my DS4's sticks were fine until i used it to play Resident Evil 6. the damn quick time events where you have to rotate the left stick caused it to start peeling. i was using my palm to rotate the stick instead of my thumb, though, since they're so frequent and require you to be quick.
The peeling bug got me too. Called Amazon and they decided to give me one but with a lot of repetitious back-and-forth back-and-forth, but I think I'm getting one for free and I don't have to send one back with an RMA, I think.
I blame and thank Resogun!
They told me that and I told them that didn't make any sense because the controller was defective, NOT the system! Be strong! Don't settle for what makes no sense.
I blame and thank Resogun!
They told me that and I told them that didn't make any sense because the controller was defective, NOT the system! Be strong! Don't settle for what makes no sense.
PodcastFips
Member
I got my first DS4 on November 29th, the 2nd one some time in mid-december. While the first one does not show any "use", the 2nd one literally started falling apart since last week.
The ring on the left stick is already "cut off" halfway, while the right stick is completely fine.
I didn't even notice when all that happened. At the beginning, it started flaking, and after another few hours, there was a small hole that started to expand.
Note that I do not use my nails to control the stick as they're really short, I move the sticks by softly pushing on the inside of said ring.
Already sent a mail to Sony but no response at all, so I'll give them a call later.
That's what it looks like btw: http://s1.directupload.net/images/140115/qnoz5no9.jpg
The ring on the left stick is already "cut off" halfway, while the right stick is completely fine.
I didn't even notice when all that happened. At the beginning, it started flaking, and after another few hours, there was a small hole that started to expand.
Note that I do not use my nails to control the stick as they're really short, I move the sticks by softly pushing on the inside of said ring.
Already sent a mail to Sony but no response at all, so I'll give them a call later.
That's what it looks like btw: http://s1.directupload.net/images/140115/qnoz5no9.jpg
Sorry, you're already doomed. Mine started by first slowly flaking, then it stopped and stabilised for a while. Then it started flaking far more aggressively and ultimately peeling, and just didn't stop till it went all the way to the bone. If I were you I would start getting in contact with Sony now.
Its the same problems here in Sweden. My left thumbstick is peeling rubber after maybe 30 hours of use.
McFadge
Member
Australian PS4 owner here, my controller that came with the system started degrading after a couple of days of use. Oddly enough, the top layer has started peeling off, but it hasn't seemed to have progressed much further than that (other than the affected area increasing) even with much more play time?
If anybody's still keeping track of models, mine is an F1, made in China.
If anybody's still keeping track of models, mine is an F1, made in China.
Ah damnit. So there are no controller revisions released yet?
DeafSnake13
Banned
Guys, my DS4s (one pre-launch, and one that came with my PS4) seem to be fine.
But, you have to really wonder if this will be fixed once Sony releases Red and Blue controllers in NA, though.
But, you have to really wonder if this will be fixed once Sony releases Red and Blue controllers in NA, though.
It not necessarily that there is a product default as a lot of controllers aren't suffering from it; it's just that something must have gone wrong in manufacturing that is causing this to happen to quite a lot of controllers. Hopefully they know what that is and have since corrected it.
If I were you, I would avoid going to Sony for a replacement. They expect you to not only send it in (so they can run their so-called tests), but to wait until they've verified the problem before they decide whether to replace it for you or not. Really pathetic. Whereas all I had to do was call Amazon, who were well aware of the issue, and they immediately sent me a replacement controller through next day delivery free of charge.
I really wish Sony would own up to the issue instead of remaining silent. Or at least speed up their system. They expect you to just wait for 3 weeks or more without a controller while they do their "thing".
PodcastFips
Member
Amazon Germany told me they were advised to tell customers to contact Sony directly regarding replacement products, no matter if it's the console itself, or a DS4, or the camera etc.
Could be the case in more european countries.
I used Amazon UK, and there was no hassles. It was just a "sorry about the inconvenience, we know of the issue. Your free replacement DS4 will be sent to you with next-day delivery".
Goodacre0081
Member
still no problems with my NA launch DS4. nearly 100 hours in BF4 MP alone.
4-473-498-01-G
4-473-498-01-G
PodcastFips
Member
Depends on your country. Start by contacting your retailer, they'll give you further instructions.
Amazon lets me return/exchange but since it's the controller that came with the entire console, it looks like I can only exchange the entire console?
It's the USA where we don't usually go to stores but do everything online
PodcastFips
Member
Amazon wants you to send in the entire console but I heard of several cases where people kept up the pressure until Amazon accepted sending in the DS4 only. Keep calling/mailing them until you reach the right CS employee.
Or contact Sony PlayStation directly.
Well I contacted sony, and they said I'd have to pay to ship the controller to them. FUCK THAT WTF FU SONY. I'd rather take out the 1TB drive I got in the unit, put the 500GB back, pack it all up, and send it back to Amazon for FREE. Sony's going to get burned on a return just because they're class A morons. FUCK YOU SONY.
I'd advise EVERYONE to stop buying PS4's until Sony got their act together and design a controller that holds up. I used DS3's for YEARS and none of this happened. This is the RROD of Sony, it's just as bad.
I'd advise EVERYONE to stop buying PS4's until Sony got their act together and design a controller that holds up. I used DS3's for YEARS and none of this happened. This is the RROD of Sony, it's just as bad.
Calm down chief. Call again and try and get them to waive the shipping fee.
SEGAvangelist
Member
In two days I will have been waiting on my PS4 for two weeks. Sony support is shitty, and slow, and after my status request call was done and I was angry they pulled a "just one more thing, sir" thing and asked if I would consider the warranty...
Disgusting.
Microsoft's support is no better.
Fuck that my time ain't free. I'd rather see retailers/Sony lose money because of this. I'm returning my PS4 and I'll rebuy later in the summer when they've got their act straight.
Note to self: NEVER BUY A LAUNCH CONSOLE
SEGAvangelist
Member
Always some kinks in the launch windows. Lots of denial too. lol
I'm surprised we haven't see a thread called, "Is the DS4's analog issue Sony's RRoD?" PS4 really is the new 360 it seems.
The mexicutioner
Neo Member
Fwiw I bought 2 killzone player editions off amazon uk, 2 pads had the L1 sticking and when I contacted amazon cs, the refunded my card so I could order 2 new ones and when I asked what i should do with the old ones they said I don't have to return them but I could donate them to charity....
So I thought fuck it and did the same with my other 2.. And hey presto 4 new controllers
I did donate the old ones to my friends though
So I thought fuck it and did the same with my other 2.. And hey presto 4 new controllers
I did donate the old ones to my friends though
FrankWza
Member
that would have to be started by someone who ate massive amounts of paint chips as a kid. comparing a faulty console with a controller that has a disintegrating pad coating is stupid. but give it time, someone will step up to the plate and start that thread.
It's not even close to as bad. You're upset, and that's fine, but don't be ridiculous. The DS4 problem isn't nearly as widespread as the RROD and even if it were it's a controller, not the entire system.
Yeah, it sucks that there is a bad batch of controllers out there, but there are tons of people not having any issue at all. This thread has been going for a couple of months, on the largest gaming forum in the world, and it's only reached a few hundred (or less) unique posters with issues.
I don't know if this was suggested, but if you're going to buy a second DS4 anyway:
1)Buy a DS4 from amazon, and hope it is not a defective unit
2) Send just the bundled and defective DS4 back hoping that there's no marking or specific serial marking to indicate it's a bundled one.
3)...
4)Profit
Btw, today, I laid hands on a DS4 for the first time! And what did they showcase the power of the PS4 with? FIFA, yay! I played a match with a kid a lost 0-2.
The left analog sticks were worn off, btw.
RedAssedApe
Banned
Please don't do this...
Have you tried contacting Amazon Customer Support? Several of us who experienced the issue contacted them and they credited us the amount to cover a new DS4. These weren't standalone DS4s either...they were ones we received with the console.
tokyo slim
Banned
My bundled controller was bad and Amazon refunded me the cost of a new controller without having to exchange anything.
Your solution is obviously the best, however, I had the impression that Amazon wouldn't let him do it and he wanted to return his PS4 entirely and re-buy it later. My sort-of crazy suggestion could be a last resort before returning the console itself (not for repair, to get re-imbursed)
I contacted them via chat where they told me to send the whole console back. Maybe I should actually call them?
Sword Of Doom
Member
Mine's the same. It's still fine. Just the texture is gone which is ok cause the material offers the right amount of grip for my thumbs
Edit: actually mine didn't peel. It's just worn out
th4tguy
Member
This thread keeps popping up with more and more crazy theories. Can't we all just agree the most logical explanation is that there were a small batch of controllers were the material used for the analog sticks wasn't as sturdy as they should have been (bad batch)?
It's that or aliens.
It's that or aliens.
tokyo slim
Banned
You could do that, or try again. I contacted them through chat too (and I posted my transcript a few pages back) and it was not really much of an issue.