There's nothing sad about it.
A lot of games are outright garbage.
The remaining good games all have parts which some people just may not like.
For example, I object to quite a few responses in this thread alone, because I either think they don't deserve praise or can't fathom how other people honestly believe a worldwide AAA game would never have detractors.
RE4 gets too much hate? Bullshit. If in any other game where the only thing you do is shoot guns and you're not allowed to move and shoot at the same time, everyone would laugh and call it a broken mess. Not when it's RE, though. Either way, you have to search far and wide to see any print or online journalist give this game anything but mountains of praise. Too much hate, my ass.
FF7 gets too much hate? Bullshit. I feel everything about the game is terrible; terrible characters, terrible storyline, terrible battles, terrible graphics, terrible music - it's all garbage to me. If you like the game, that's fine, but to act surprised by the hate it gets is boggling. FF7 is one of the few games that most people in the world actually know about. More people hate on FF7 than Atelier Iris - not because Iris is a better game, but because more people actually know what the hell FF7 is.