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[Kotaku UK] Paypal Just Did a Mass Chargeback on PSN Transactions
- Thread starter dex3108
- Start date
Convenient!
Possumowner
Member
Goodness me what a mess
CharminUltra
Member
Fuck, better check my account.
Trojita
Rapid Response Threadmaker
LMAO Steam is even swifter and more vindictive about chargebacks.
Kadin
Member
Suspended =/= Banned
edit: okay my bad on the above. Seems it's just the same thing just worded differently.
edit2: or not? lol
Indeed. I suspect Valve still uses the term "suspended" as limited accounts have been a thing since at least late 2009 and there'd be the potential for confusion if "suspended" accounts were correctly referred to as restricted accounts. That or the page is just in sore need of an update, which is a distinct possibility.
Tal Shiar Agent
Member
Except that it does.
GraveRobberX
Platinum Trophy: Learned to Shit While Upright Again.
My heart skipped a beat, then realized I never paid with PayPal
Ordered that Sony PSN credit card, thats my go to!
Phew!
Ordered that Sony PSN credit card, thats my go to!
Phew!
Pankratous
Member
What does =/= mean?
benicillin
Banned
Contact Sony support if you want, but I'm sure they'll get it fixed between them and PayPal.
Kenzodielocke
Banned
I paid with Paypal, but that was a long time ago. I could access the store on my browser though.
Same as ≠
backflip10019
Member
Man, what a nightmare this is.
Inequality, or 'it's not the same as'.
Paypal:
I think this applies to Sony as well, auto-banning for chargebacks is anti-consumer and stupid and I can't believe they do that BS. If they had passable PSN customer service that would be one thing, but when chargebacks frequently become the consumer's only defense against fraud on the system since Sony refuses to improve their CS infrastructure, then screw it.
Just to reiterate:
#1 is wildly incorrect. If he's referring to chargebacks specifically, even that is off the mark as Valve stopped banning/disabling/suspending accounts all the way back in early 2011 in favour of implementing a restriction-based penalty system that just denies access to certain features and doesn't get in the way of library access at all. Additionally, in cases of a chargeback, full functionality is automatically restored after nine weeks (not my image):
Banned/suspended/disabled accounts stopped being a thing going forward the moment the system was introduced. The entire point of it is that people don't lose access to the content they purchased while their account was in good standing.
WeirdoStalkerJr
Member
So no crossplay with PayPal?
DR2K
Banned
Yes it's Sonys draconian system at fault here.
Pankratous
Member
Welp, I bought Horizon on sale this month with Paypal but I don't have an email and just went on the store and it let me 'purchase" a PS+ free game so I guess I didn't get randomly refunded. I'm still nervous, though.
One thing to remember though is with this being a situation Sony is aware of I'm sure they'll unban people it just will be inconvenient for a few days.
One thing to remember though is with this being a situation Sony is aware of I'm sure they'll unban people it just will be inconvenient for a few days.
lmao that's a good one.
Kadin
Member
It means it's not the same thing as. Steam says they'll suspend the account and Sony bans. But I guess both can be undone with a correction on the user's part so I'll gladly admit I was wrong since ideally they're the same thing in the end.
I never see that myself, I see =/= a lot more.
Sony banning you and removing all access from your games kind of is Sony's fault though...if there's a mass mistake.
PayPal needs to figure out what happened, and Sony needs to help out ALL OF THE PEOPLE that just got banned or are getting banned despite doing nothing to deserve it.
I'm banned
Get on the phone guys....just to try and accelerate things.
benicillin
Banned
Genuine question, but does Microsoft not just ban your account if you do a chargeback? I was pretty sure this was a universal policy across all the platform holders, since chargebacks are a big thing for them.
Garrett Hawke
Member
That's only common if you have code knowledge. =/= is a much more common symbol for everyday use.
Yearsoflurking
Member
smh my account bet not be banned this is terrible
I think they're equally as common, but it may depend on who you are and where you're from. I see =/= more than != in most online settings.
Goalus
Member
We'll see about this soon enough.
Mihael Mello Keehl
Banned
What did people get specifically charged back for? Was it a certain game or all games they bought on paypal?
Baron Von Beans
Member
MisterR
Member
Same thing, different words.
Shin
Banned
It's no different in MMO's really, for whatever reason a charge-back occurs they'll ban you.
People are so quick the jump to conclusions, the article isn't that long gents.
TheSpoiler
Member
Imagine if you read the OP.
darkinstinct
...lacks reading comprehension.
The Paypal email states that Sony doesn't accept the payment, so maybe something on their end is wrong.
Vanethyr
Member
I seem to have been refunded for Hyper Light Drifter, which is also the only game I've been playing on my PS4 lately.
TimeEffect
Member
How is Sony's policy fair? I generally understand why they ban your account, but it seems a bit crazy since it's so prone to mistakes.
Allowing you to keep on playing all your games ≠ removing access to all of your games
MisterR
Member
They have the same Draconian system as everyone else.
Try to log on ?
Well you can still play discs on the PS4, so technically it's a very similar "restricted access" type thing
LordRaptor
Member
No, they're not the same thing. JaseC already posted the image showing how its handled differently twice, is he going to have to post it every single page of this topic so people stop whatabouting?
TheGamingBox
Banned
what country are you in?