This has been an ongoing problem with sony, and it's just appalling with the release of the VITA here.
Maybe we should band up with a petition and ask for a re-haul of the team responsible with the PSN update, especially with demanding grace chen turn a 180 or give her the boot.
Sony handles their own PSN stores updates? I think they should have independent 3rd party in charge of the PSN store so their only task is update the store and nothing else.