I can't believe someone is ok with paying for cloud saves.
I'm indifferent. Free shit is nice, but capitalism hates it. Capitalism doesn't really give a shit about what you or I think or feel. These are for profit companies and not charities and so will do everything that is in their interest over the interests of the consumer.
There's also a subtle distinction between understanding why something that sucks is the case and advocating for it. Acknowledging the reasoning for Sony's refusal to give cloud saves away for free isn;t the same as advocating for it.
I can clearly acknowledge that there a reason Sony chooses not to offer cloud saves free and MS does, is that unlike MS, Sony doesn't own and operate their own back-end server infrastructure, nor have their own cloud drive service to leverage like MS does. Server time and server storage is a bigger cost to Sony, whereas MS can simply leverage their existing resources at cost.
At the same time, me acknowledging this doesn't necessarily mean I agree with Sony's position.
I can also acknowledge that PSN profits from game and MTX royalties absolutely dwarf any potential cost of offering a few GB of cloud saves free to all PSN users. And that Sony probably spends more on a marketing campaign for a single game than it would likely cost them to offer cloud saves to everyone.
That said, very few companies would be willing to increase their cost base, reducing profitability, simply for the sake of gamer goodwill; especially a company who is the market leader and therefore isn't meaningfully hurting by maintaining the status quo.
I try to be a realist, rather than a romantic idealist. I feel it helps temper more realistic expectations.