• Hey Guest. Check out your NeoGAF Wrapped 2025 results here!

Xbox One Install Times are laughably horrible.

I just got an Xbox One and am trying to install my first game: Sunset Overdrive.

It's been at 96% for about 45 minutes now and it keeps going to installing, queuing, installing, queuing, etc, etc. This is a disc based game. I did a connection check via settings and my DL speed is 60MB/sec (for patch portion of update).

I know install/downloads are supposed to be terrible, but this seems REALLY bad. Almost to the point where I'm wondering if my system is faulty.

Is this really normal or should I try for a return?
 
Kagoshima_Luke said:
I just got an Xbox One and am trying to install my first game: Sunset Overdrive.

It's been at 96% for about 45 minutes now and it keeps going to installing, queuing, installing, queuing, etc, etc. This is a disc based game. I did a connection check via settings and my DL speed is 60MB/sec (for patch portion of update).

I know install/downloads are supposed to be terrible, but this seems REALLY bad. Almost to the point where I'm wondering if my system is faulty.

Is this really normal or should I try for a return?
Click to expand...

When you tried to install it, did it ask if you wanted to update as well? That might be why it's going so slow. I always do the update after install, but yeah the install times suck and Spencer said last year that they were "working" on it.
 
HighResTomato said:
When you tried to install it, did it ask if you wanted to update as well? That might be why it's going so slow. I always do the update after install, but yeah the install times suck and Spencer said last year that they were "working" on it.
Click to expand...

I said OK to installing the 3.2 GB patch when I started. So that was a mistake? Should I cancel and restart? This is going on one hour stuck on 96%.
 
The thing that drives me bonkers is that you get the "Ready to Start" message, and go into the main menu, and you can't do anything because it hasn't installed enough. Why let me go to the menu if I can't do anything? This happened to me with Gears 2 days ago. It annoyed me 1.5 years ago at launch and they still haven't fixed it. If the game isn't ready to go until it's 100%, fine. Just say that.

Jeff-DSA said:
Can you name one that's worse? Seriously. Every other OS could be navigated easily with a controller without spending an hour setting up pins (still clunky), no other console has had such burdensome install times, games crash fairly often to the dashboard, settings aren't even laid out logically. It's slow in everything it does. It's a terrible dashboard and OS.
Click to expand...

I can think of one. Xbox One at launch. Microsoft has put in work and I appreciate that. Still, I'm counting down the days until the revamp.
 
I found the opposite, as someone who switched from a ps4 to an Xbox one, my Xbox one installs games faster than my ps4 seems to have, or what I remember the time being, when I pick one up again eventually I'll do a one to one comparison.
 
Not sure why this needed a necro. Xbox includes the patch in the initial installation rather than asking you to download after you first launch the app
 
raw


MCC took me 12 hours.
 
The insane thing about the Xbox One is that once a patch has begun downloading for a game it is then IMPOSSIBLE to play that game until the patch is finished downloading. Crazy, especially because some patches are several GB.
 
Bleedgreen007 said:
I think that speaks more to the length of the game or lack thereof
Click to expand...

It has more to do with PlayGo than anything else. You can start playing the game in just a few minutes while it is still installing. I dont think the length has anything to do with it, lol. It is a pretty big game for its style of gameplay. But I see you working!


Or maybe the PS4 version doesn't have as much detail? Sorry, couldn't help myself.
 
Bleedgreen007 said:
Not sure why this needed a necro. Xbox includes the patch in the initial installation rather than asking you to download after you first launch the app
Click to expand...

I get what is going on, but it's taking a LONG time. I know it's not on my end because my XB1 system tells me my DL speed is 60MB/sec. I'm confused, because some seem to say that the install times are fine and others say games take half a day to install.

The heck is going on??
 
Bleedgreen007 said:
I think that speaks more to the length of the game or lack thereof
Click to expand...

Joke? It's because Sony patented some crazy install voodoo that gets games up and running in under a minute. Sure, it continues to install in the background afterwards, but who cares... I'm playing.

After having to wait for installs on the PS3 the PS4 is pure black magic.
 
Kagoshima_Luke said:
I just got an Xbox One and am trying to install my first game: Sunset Overdrive.

It's been at 96% for about 45 minutes now and it keeps going to installing, queuing, installing, queuing, etc, etc. This is a disc based game. I did a connection check via settings and my DL speed is 60MB/sec (for patch portion of update).

I know install/downloads are supposed to be terrible, but this seems REALLY bad. Almost to the point where I'm wondering if my system is faulty.

Is this really normal or should I try for a return?
Click to expand...

it goes to "queuing" usually when something else starts installing in the forefront. is it downloading other stuff in the background without you realizing it?
 
I think Xbox One install times are actually worse than PS3 install times. I remember the Forza Furious 7 promo taking something approaching an hour to install. This of course leads me to wonder if something is wrong with my HDD...
 
loaf of bread said:
Holy shit how is this a thing. I mean they've always been slower than PS4 but the degree to which they are is INSANE. I'm sitting here for the last 30 minutes waiting on MCC to install and its still not done. This has been the case with most other games too, Ryse took like an hour. This isn't even for full install, its just for partial to get it to start.

And then you have PS4 where no install of any game takes more than 10-20 seconds at the most. I mean its not even like PS4 takes 10 minutes and Xbox takes 20. The XB1 literally takes almost 100 times longer to install than PS4. Why is this?
Click to expand...

Even the partial one is awfull. You get the notice 'ready to start', but when you do you only get into the menu. Didn't have any game yet i could play before 100% install.
 
Kagoshima_Luke said:
I get what is going on, but it's taking a LONG time. I know it's not on my end because my XB1 system tells me my DL speed is 60MB/sec. I'm confused, because some seem to say that the install times are fine and others say games take half a day to install.

The heck is going on??
Click to expand...
For disc based games, disconnect from online, and install. Then go back online, and download any patch.
 
Kagoshima_Luke said:
I just got an Xbox One and am trying to install my first game: Sunset Overdrive.

It's been at 96% for about 45 minutes now and it keeps going to installing, queuing, installing, queuing, etc, etc. This is a disc based game. I did a connection check via settings and my DL speed is 60MB/sec (for patch portion of update).

I know install/downloads are supposed to be terrible, but this seems REALLY bad. Almost to the point where I'm wondering if my system is faulty.

Is this really normal or should I try for a return?
Click to expand...

I'm curious. I'll delete and then reinstall Sunset, with all of the DLC and time it. I don't remember it taking that long.
 
Morgenstern said:
I think Xbox One install times are actually worse than PS3 install times. I remember the Forza Furious 7 promo taking something approaching an hour to install. This of course leads me to wonder if something is wrong with my HDD...
Click to expand...

The forza fast & furious game is digital only and is completely dependent on your download speed, that's a completely different issue and there isn't much MS can really do there. It's also 15gb in size, if you downloaded it in an hour then that's actually pretty decent.
 
They're pretty bad, between the Halo MCC install and download for my first time I actually planned it around a trip to six flags. To say that I appreciate my Wii U is an understatement.
 
I finally quit Sunset Overdrive because it was hanging at 96% for way too long. I popped in Rare Replay to try something different and it dumped about eight games into the queue and nothing I push is moving them from queue to installing.

This is really taking the excitement out of that new console feeling...

Edit: OK, so when I select Rare Replay it says "You're too early" and tells me to wait until the game's launch date. LOL I'm in the US with the system set to US. I feel like I'm in the twilight zone.
 
Kagoshima_Luke said:
I finally quit Sunset Overdrive because it was hanging at 96% for way too long. I popped in Rare Replay to try something different and it dumped about eight games into the queue and nothing I push is moving them from queue to installing.

This is really taking the excitement out of that new console feeling...

Edit: OK, so when I select Rare Replay it says "You're too early" and tells me to wait until the game's launch date. LOL I'm in the US with the system set to US. I feel like I'm in the twilight zone.
Click to expand...

Do you have enough disk space?
 
Chris1 said:
The forza fast & furious game is digital only and is completely dependent on your download speed, that's a completely different issue and there isn't much MS can really do there. It's also 15gb in size, if you downloaded it in an hour then that's actually pretty decent.
Click to expand...

Nonono. That install figure excludes the time it took to download.
 
c0de said:
Good example...
Click to expand...

The ps4 allows you to play as the game off disc as it installs, for some reason the Xbox doesn't do that. You're forced to wait until the game has 20% or so on the hard drive. They should do what Sony does.
 
Ape said:
The ps4 allows you to play as the game off disc as it installs, for some reason the Xbox doesn't do that. You're forced to wait until the game has 20% or so on the hard drive. They should do what Sony does.
Click to expand...

Actually it does but it takes longer. I think Dr should make an article about it, it's technically interesting and all this “friend“-talk without being concrete or with actual examples is leading to nothing.
 
Testing the download of Sunset OD. After I started it, I ran an internet speed test from my laptop (wifi), then my Xbox One (Ethernet).... just to note, my laptop is getting exactly double the download speed of my Xbox One.

East-coast.
 
c0de said:
Actually it does but it takes longer. I think Dr should make an article about it, it's technically interesting and all this “friend“-talk without being concrete or with actual examples is leading to nothing.
Click to expand...

It's a great trade off. Play in 30 seconds but delay the total install. Doesn't really matter if you're already playing. Excellent solution from Sony.
 
Ape said:
It's a great trade off. Play in 30 seconds but delay the total install. Doesn't really matter if you're already playing. Excellent solution from Sony.
Click to expand...

Definitely. After the ps3 debacle of an os, this is way better.
 
I have both systems and PS4 install times beat Xbox One by a mile! It took over 45 minutes to install the Rare Replay disc (great game collection, BTW!) and then I had to reinstall it a day later, because when I went to play it, half the games wouldn't launch and they kept showing up as "cueing" in my games folder. The only excessively long PS4 install I've encountered is GTA V. I anticipated a similar situation with Witcher 3, but that was up and running in just a few minutes.
 
Chris1 said:
If you're downloading it there's no "install" phase, it's simply being downloaded straight onto the HD. When it says "installing..", it's really just downloading.
Click to expand...

I'm mistaken. I could have sworn there was a separate "downloading" state, but I just completed an installation of a 30 meg app and indeed it was "installing" the whole time.

Perhaps the presentation of how the console goes about representing this dual download/install process could be tweaked, in that its current implementation makes it seem really slow...at least on my internet connection with a 30mbps max download speed.
 
Head.spawn said:
Testing the download of Sunset OD. After I started it, I ran an internet speed test from my laptop (wifi), then my Xbox One (Ethernet).... just to note, my laptop is getting exactly double the download speed of my Xbox One.

East-coast.
Click to expand...

Let me know what happens.

Update: Rare Replay started installing/downloading, along with the 360 backwards compatible games. It's actually tearing through the installations for these and only has three games left to finish after about 15 minutes. So it did about 25GB in 15 minutes. Not sure what was up with that "You're too early" message.

I wonder if my Sunset Overdrive disc is faulty? I'll try again after Rare Replay finishes.
 
Morgenstern said:
I'm mistaken. I could have sworn there was a separate "downloading" state, but I just completed an installation of a 30 meg app and indeed it was "installing" the whole time.

Perhaps the presentation of how the console goes about representing this dual download/install process could be tweaked, in that its current implementation makes it seem really slow...at least on my internet connection with a 30mbps max download speed.
Click to expand...
Yep, honestly I think that's part of the reason why people think the Xbox installs so slow. I don't have a PS4 to compare to so it may still be slower but like, even with discs if you put a disc in it will download patches AND install the game. When it's downloading the patches for physical games it just says installing still, even though you could be downloading a 20gb patch that will take hours and people who don't know any better, which will be most people, will just assume it's installing and it's taking forever even though the actual game install was probably done hours ago.

Games like MCC with huge patches will fall into this trap, as you've seen with people saying it took over a day to install even though the disc was probably installed much quicker and the rest of the time it was downloading patches. It's also why if you disconnect from the internet then install disc it will be faster, but then you'll be hit with a patch which will take just as long but because it has two states if you're offline, it seems faster. I've never actually tested that to see if it is faster to install both separately by going offline, but I assume it'll take roughly the same time. If it's faster to install the game and DL patches when going offline then there's definitely an issue there because it shouldn't be.

They need to add more states so it's clearer what the console is actually doing, would definitely help clear up some confusion.
 
Morgenstern said:
I think Xbox One install times are actually worse than PS3 install times.
Click to expand...
They are, inasmuch that Xbone games are probabl 3-4 times bigger than PS3 games in size. It would be tough to do an honest side to side comparison though.

But as for comparing Xbone install times to PS4 install times, there really is no comparison. The PS4 is faster. I'm hoping whatever voodoo Sony is employing can be patched in to the Xbone sometime down the line.
 
Kagoshima_Luke said:
Let me know what happens.

Update: Rare Replay started installing/downloading, along with the 360 backwards compatible games. It's actually tearing through the installations for these and only has three games left to finish after about 15 minutes. So it did about 25GB in 15 minutes. Not sure what was up with that "You're too early" message.

I wonder if my Sunset Overdrive disc is faulty? I'll try again after Rare Replay finishes.
Click to expand...

I got "Ready to Play" after 15 minutes.

I'm currently at 50% with 37 minutes on the clock.

I literally, just changed my DNS to google's public (8,8,8,8/8,8,4,4) and my download speed is now registering at about 98% of what it was on my laptop. So, things should speed up a lot now.

edit: 1 hour 13 mins from download start to complete, with it downloading at half-speed for half of the time.
 
You must log in or register to reply here.

Similar threads

Why are Collections of older games skipping PS4 & Xbox One ( sometimes even Xbox Series) lately?
21
444
Shtof replied
The Xbox One has been hacked
12
390
Bry0 replied
Asha - We are Xbox
4 5 6 7 8
395
781
Zacfoldor replied
Marathon rated for PS4 and Xbox One
2
94
1K
Redneckerz replied
  • Poll
Would you welcome original Xbox One features on next generation hardware?
10
197
Thanati replied
Top Bottom