This has happened in pretty much every major console launch in about a decade. I went through this with the PS3 launch when gamestop oversold alot of pre-orders(ended up not getting one). Hope it works out for you all.
And they keep repeating this shit every time they roll out their new products. The Wii U didn't have the immense hype that the PS2 had, and yet they sell out their presells in a single day. Fuck these people! You can't tell me that they weren't aware of the shortages when they released the current gen hardware 6 years ago? There's precedent, so there's no reason why they couldn't take steps to avoid the shortages. MS and Sony are going to pull this shit next year. Mark my word.
It's really frustrating that they do this each and every time they release new consoles.And the irony is, rarely are there any amazing games in the first holiday season that new systems are released.
I think the SNES was the last system where you had a generous list of games released in the first 3 months. Players could buy, F-Zero, Castlevania 4, Final Fantasy 2, Actraiser, UN Squadron, etc.
Resistence was Sony's killer app title at launch date. Everything else was basically HD versions of existing titles on the then current gen systems.