In this case, yes, it's an owner issue. They tried to bring the dog with them when they visited and we refused, given that we have our own dog and they had adopted theirs less than 6 months before. They're just way too relaxed with it overall, including discipline and handling.
I'm off to bed. Don't know how well I'll sleep, but I'll try.
I'm off to bed. Don't know how well I'll sleep, but I'll try.