I don't like to bash someone in the industry for a comment on a forum, but Shaylyn has been very rude to another professional.
Kamitani is an EXCELLENT artist, and we already saw a lot of examples. They wanted to go for a overexageration of the typical D&D cliches for Dragon's Crown, and is certainly a interesting choice (funny is that Borderlands is using a similar approach).
Obviously, anyone can dislike this approach, but no one that knows a little about drawing can compare this to "drawing of a 5 grade kid delinquent", or "creepy blank, featureless samefaces". And even less a professional of the videogame industry.
Shaylyn should apologize, even if she, obviously, can manifest that she personally don't like the approach of the character design, but not attacking the quality of it.
BTW: