2 minutes out of their selected footage. That's another thing that is weird. Animation jank generally don't take me out of the game so i'm fine. But there are people who are bothered by such things in games, and i can totally sympathize with the trepidation some people feel with what Bioware are showing.
You shouldn't dismiss people's worries so easily because it dosen't bother you.
I think you're giving those people a little too much credit. I'm sure there exist people who are genuinely bothered by bad animation in an of itself, but the people who say "I can't stand her face!" and "these GIF's are comedic gold!" sure aren't them.
And again, the fact remains that the animation quality in ME:A is pretty much in line with other games in its class; even when compared to something like Horizon, which has the advent of being a first party studio, and having made a first person shooter with pretty great facial tech previously. And mind you, even Horizon has plenty of examples (even in the marketing, like for example that
Brom thing (spoilers for a sidequest in H:ZD)) when it comes to bad animation. Like, I've had conversations with people in the same dying animation at least 7 times by now. And emotion? I've had sidequest NPC's that were supposedly crying, but had entirely blank faces. It's just the nature of this type of game.
Besides, I keep wondering... What would good animation look like to these people? Surely people must realize that there is a limit to what a developer can do, especially when the game is 50+ hours long. Correct me if I'm wrong here, but I'm relatively certain that most great looking animation, if not all great looking animation (even facial animation) is done with facial mocap. Now, I don't think you can do facial mocap for every single one of your NPC's, including sidequest NPC's. I also don't think you can hand-animate every single one of them to have the detail of a regular human being. So you're pretty much stuck with having to do it procedurally combined with a bank of general animations or something like that, right? So there you already have a point in the pipeline where you're inherently going to have some stiffness to the animation.
So, point being, where do people get the pretense from that Bioware should somehow be doing so much better than they already are? Like, what open world RPGs with or without a character creator look objectively better to such a degree that all animation in ME:A is supposed to look terrible?