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"My Xbox 360 Died and I Lived to tell the story" Official Thread
- Thread starter goldenpp72
- Start date
Bildi said:I hope you live in a forest dude
Let us know if you get a 360 with the new heatsink please!
But how will i know without opening it and voiding the warranty? Believe id love to know the answer to that myself... maybe because they will have opened it on repair they wont be able to tell if I open it again myself.
WickedLaharl
Member
voltron said:
http://forums.xbox.com/13223656/ShowPost.aspx#13223656
the OP here tells you how to look for it. all you need is a flashlight.
ToyMachine228
Member
So I called Microsoft support...Sat on hold for half an hour and then the line hung up on me. Then I went to bed.
artredis1980
Banned
Brazilian Guy has found a way to fix his Xbox 360 without opening the machine or sending it to MSFT. It works. I tried it on my friends and it works
http://www.youtube.com/watch?v=cIARuzFOExc
http://www.youtube.com/watch?v=cIARuzFOExc
ToyMachine228
Member
On the phone with Microsoft support now...They're so dumb.
Me: Games freeze when I run them on my console and I occassionally get the red rings of death.
What game freezes?
All of them.
Wait, what game?
All of them.
Oh ok how many? I don't know like ten.
Ok well we can repair your system but it's going to cost you $99.99.
Wait, don't 360's have a 3 year warranty?
But that's only for red lights.
I have the red lights.
I thought your games freeze?
They do, but I also get red lights. Ok...Let me check my reference...
20 minutes on hold...
Ok Ryan you can send it in and if they diagnose that it has red lights it's free, if it just freezes then you have to pay $99.
Pretty retarded. So if when they turn it on it doesn't have red lights then I'm paying? **** that. It was made December 4th, 2005. Don't the 2005 consoles have a life time warranty?
And the guy's english sucks. Sounded like he was reading a cue card.
Me: Games freeze when I run them on my console and I occassionally get the red rings of death.
What game freezes?
All of them.
Wait, what game?
All of them.
Oh ok how many? I don't know like ten.
Ok well we can repair your system but it's going to cost you $99.99.
Wait, don't 360's have a 3 year warranty?
But that's only for red lights.
I have the red lights.
I thought your games freeze?
They do, but I also get red lights. Ok...Let me check my reference...
20 minutes on hold...
Ok Ryan you can send it in and if they diagnose that it has red lights it's free, if it just freezes then you have to pay $99.
Pretty retarded. So if when they turn it on it doesn't have red lights then I'm paying? **** that. It was made December 4th, 2005. Don't the 2005 consoles have a life time warranty?
And the guy's english sucks. Sounded like he was reading a cue card.
So do you get red lights? If not, they can't be too far off. Maybe keep playing it a bit until it gives them.ToyMachine228 said:
Support try their best to screw you around. The second time I rang they tried to make out that it was my power supply. Then I got really pissed and asked what they're going to do when I send the power supply in, they send a new one back, I plug it in and still have the 3RLD because everyone on the planet knows it's not the power supply.
After a short pause the rep said the'll repair the 360. ****ing wankers.
I'm not sure and it's only based on my personal theories but heating and cooling rapidly should help due to the movement that's involved. Heat it up to normal temperature and turn it off. Play in an airconditioned room if possible or any cold area. If it's winter where you are unplug it and put it on the back doorstep immediately after turning it off. Never return to the dashboard after playing because it lets the GPU cool slower. Lots of on-off cycles should cause the crap solder joints to move sufficiently to break them.alr1ghtstart said:is there any way to speed this process up (getting the red lights)? I'm getting checkerboarded constantly, hoping for those red lights to show back up and they're not coming.
My second 360 died after I turned it off which suggests the movement during the cooldown was sufficient to break the solder traces such that it just wouldn't run at all when I turned it on the next day. My first one died when I left a DVD on pause for a few hours. Came back later in the day to 3RLD.
ToyMachine228
Member
So I cleared my HD's cache just trying for some last minute luck and I popped in The Darkness. I made it past where it usually freezes...And then it froze again. I want my 360 to just get the red lights. There's no way I should have to pay for repairs. My 360 was made in 2005. I thought 2005 360's had a life-time warranty?
*sigh* I think this system (3rd one was supposed to be the charm!) is on its way out too. Had a 3 red rings scare earlier, powered it on after that and the colors were all faded. Seemed fine after that. Tried the Juiced 2 demo and froze the system, rebooted and it took a while to boot up and after that I noticed a checkerboard pattern. It's fine for now, but I don't think it will be for much longer. It's an older refurb that's louder than my old one was.
With Peter Moore gone, someone at MS needs a kick to the face for this system. Why can't it just ****ing function like it's supposed to?!
With Peter Moore gone, someone at MS needs a kick to the face for this system. Why can't it just ****ing function like it's supposed to?!
oldschoolpinball
Member
I was transferred to a "account specialist" since my 360 is being repaired for the 3rd time. Apparently these "specialists" are for people who have their system repaired 3 times or more...in other words, i got to speak to an american:lol
ToyMachine228 said:
I was more direct, and had a similar conversation.
Me: I have the three flashing red lights.
Them: Have you tried rebooting?
About ten times. It came on twice, the froze, then went to the flashing red lights. The other times it went straight there.
When did you buy your console?
April of last year.
Okay, your console is out of warranty, it will be $99.99 to repair it.
No, you extened the warranty for the flashing red lights to three years. The lights that I have.
Oh! You're right we did. But it might not be that.
How the hell not? They're flashing right now.
Well, it might be the power supply.
The light on the power supply is green.
It's green? Okay, then it's the flashing red lights.
I'm glad we agree. *gives console information, orders coffin*
Them: But if we get it and it's NOT the flashing red lights, we charge to $99.99.
But it is the flashing red lights.
But we may disagree.
Fine, send the box.
Okay, have a nice day. It will be there in five days or so. lololololololol
Something tells me I'm paying $99.99.
WickedLaharl
Member
wow, so the warranty extension is bullshit if they're going to hassle you like that. when my console died i would only get the rlod half the time when i powered it on. i finally got it to a redring all the time by booting to the dash and waiting for the checkboard pattern to show up. then i turned it off/on again for god knows how long. i have no idea why i did this cause i'm under warranty, guess i was hoping it would resurrect it self. :<
Rhazer Fusion
Member
Well, looks like my X360 finally kicked the bucket. It acts weird once in a while, but I got the three red lights of death tonight. My other X360 acts strange more often than this one, so I am watching that one really close. This really sucks.
ToyMachine228
Member
I just tried a different outlet and television to make sure it wasn't some freak electricity problem or problem with the television causing the games to freeze. And I moved it back downstairs and ironically enough...Three flashing red lights.
Also if someone could answer this...I thought I remember being told that all Xbox 360's made in 2005 had a life-time warranty?
Also if someone could answer this...I thought I remember being told that all Xbox 360's made in 2005 had a life-time warranty?
ToyMachine228
Member
So now I'm left with a choice...Try try to fix the red lights myself so I can play for the next few days until my box gets here...Just by removing the HD and stuff like that. Or just let it be so when they receive it they get the red lights and repairs are free...I'm so close to my Boomshot and four achievements from winning 20-games on all four new maps in Gears too! And my Sniper and Elf Player achievements in Shadowrun...And I just bought The Darkness..Bah!
alr1ghtstart said:is there any way to speed this process up (getting the red lights)? I'm getting checkerboarded constantly, hoping for those red lights to show back up and they're not coming.
Yeah I was getting checkerboarded too. Thats how mine started.... so in an effort to get the red ring I continually turned the console on and off. Keep switching it on until it checkers.... then turn it off then on again - repeat. Eventually, I guarantee it will red ring.
artredis1980
Banned
MercuryLS said:
they are already fixing the issue
1) 65nm chips console in fall
2) Extra fan heatsink for GPU on all newly manufactured GPUs
3) Adding Extra heatsink for all 360's at repair centers
http://forum.teamxbox.com/showthread.php?t=536209
where the 1 Billion is going
artredis1980
Banned
J. M. Romeo said:
you are going to send it anyway. slap it firmly 3-4 but not punch it! on its side while the console is off. turn it back on. It will work
Guaranteed
DenogginizerOS
BenjaminBirdie's Thomas Jefferson
fabs115 said:
Depends on how much getting a RROD will bother you in the future. If you don't mind, then just play it and enjoy it.
B_Rik_Schitthaus
Banned
I just got my 360 back after 5 weeks. It was sent in for repair due to the three flashing red lights (indicated a general hardware fault). Unlike last time I get a sheet of paper giving me a general idea of what the fault was in this case it was the DVD drive which they have replaced (I think).
My question is because the machine was sent in for repair due to the three flashing red lights am I going to have the £86 I had to pay refunded as was stated in the open letter and new retroactive warrenty?
My question is because the machine was sent in for repair due to the three flashing red lights am I going to have the £86 I had to pay refunded as was stated in the open letter and new retroactive warrenty?
chemicals
Member
just got off the phone with them.. I emailed them first and got a service request number.. so I didn't have to wait on hold for too long. The woman I spoke with was very nice, and I managed to answer her questions well enough to make her happy.. here's some tips for those of you who may be calling them soon:
1. email them first.. you'll get a service request number within a day or two.
2. tell them that you get the 3 red rings.
3. tell them that you tried removing the hard drive.
4. tell them that you tried removing all cables from the console and replugging them.
5. tell them that you tried at least 8 or 10 different games (xbla, 360, and original xbox titles)
After all of this, you will have convinced them to sent you a coffin. Peace and good luck.
1. email them first.. you'll get a service request number within a day or two.
2. tell them that you get the 3 red rings.
3. tell them that you tried removing the hard drive.
4. tell them that you tried removing all cables from the console and replugging them.
5. tell them that you tried at least 8 or 10 different games (xbla, 360, and original xbox titles)
After all of this, you will have convinced them to sent you a coffin. Peace and good luck.
ToyMachine228
Member
My 360's ring of light isn't just three red lights, it's four...That make a difference?
ToyMachine228
Member
Barnolde said:
ToyMachine owned. Thanks.
Mine just went out too, was going to play Battlefield and it kept on freezeing up and the red lights came on. I have a two year warranty I bought when I got the system at Best Buy, they better give me a new system are theres going to be hell to pay at that store when I bring it back.
just got through. Spoke to a guy who spoke perfect english (!) and was a pretty simple process, even though my box was previously registered (a simple story about how my brother borrowed the console and maybe one of his friends registered it fixed that. ). Didn't give me any BS and it was a pretty easy process, however; 4-5 days for box, 1-2.5 weeks to process, 4-6 week total. Free month of LIVE!
). Didn't give me any BS and it was a pretty easy process, however; 4-5 days for box, 1-2.5 weeks to process, 4-6 week total. Free month of LIVE!
WickedLaharl
Member
Bboy AJ said:
from everything that i've read they will dick you around for some time when it comes to refunding your points. telling you that they need to check their data or some shit and they will call you back within 10 business days. as for the live i bet you'll get a one month card with your refurb. i know i did even though i didn't ask for it.
B_Rik_Schitthaus said:
Man that sux.... I gues for you Americans getting the red ring has more weight to it as youll be forced to go consoleless for so much longer due to the back log. As I mentioned earlier Im in Australia and it looks like the turn around for sending it in and receiving it back will be exactly 7 days.
How many different service centres do you guys have?
When I first glanced over your post I thought you were talking about a second console like the Wii or PS3. :lolGhaleonEB said:
In seriousness though, I really like my Wii and I can excuse the lack of games since it's early in the console's life, but damn when the 360 breaks down it makes you realise how much you rely on the 360 for gaming.
Hopefully my next 360 breakdown happens on the day Galaxy comes in the mail or something.
GhaleonEB said:
Tell me about it man - I went through a range of options last week in order to satiate my gaming needs.
Firstly I was going to buy a refurb from EB, but EBAustralia had a full 360 recall. Secondly I was going to get a Wii. But without Metroid Prime 3 it has no use for me. I ended up going and getting Vice City Stories since Ive wanted to play this game for a while. My PSP was dusty though. REAL dusty
I've had no less than 10 dashboard lockups today. System completely freezes and needs to be restarted each time. Mostly this happens when I go to check my friends list and quit back out of it to move to the XBLA blade. Is this a sign of impending doom, or is there a simple fix?
(The closest I can compare it to is my PC's performance when it's been turned on. The machine is low on RAM and chugs. I get the same impression the 360 is struggling when it's just been turned on, albeit for different reasons.)
(The closest I can compare it to is my PC's performance when it's been turned on. The machine is low on RAM and chugs. I get the same impression the 360 is struggling when it's just been turned on, albeit for different reasons.)
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