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SONY banned someone based on his real name

I'm not really sure what the argument is. If your name was 'F***face" then you would be banned from using it in an online game. Nothing personal, but the name is offensive, and the owner of the network has every right to ban you.

If Sony consider 'jihad' a bad name (and it's only really interpreted one way in much of the West) then they have every right to ban that name.

Obviously, it seems logical to let the guy change his account name.. but that does assume that this is the full story.

PSN is a global service and needs to think and act beyond just what the west thinks. Entire regions of the globe shouldn't be censored to cater to other people's ignorance.
 

Nesther

Member
The idea of massive corporations pulling stunts like that on a whim, and not budging, even when being presented with hard facts, is scary.
Hope Sony sees reason and reverts the ban.
 

T.O.P

Banned
IvanJ was only banned because they share the name with Australia's worst serial killer, Ivan Milat; he should have known better when he made his account.

*slow clap*

Hope he gets his account back at some point, i'd be insanely pissed if something similar happened to me
 

dumbo

Member
PSN is a global service and needs to think and act beyond just what the west thinks. Entire regions of the globe shouldn't be censored to cater to other people's ignorance.

If PSN names were region-specific that would make sense, but they're not. Reading the reddit thread, it seems this guy may be based in the USA anyway?
 

AAK

Member
Sony, this is not how you treat a customer that has given you 1000's of dollars + never violated your terms of service.
 
The initial banning I can totally see as a misunderstanding. That's fine, these things happen. But doubling down and not allowing him to change his account name is super shitty. Bad job Sony.
 

Sinfamy

Member
I don't see anything wrong with banning a name like Jihad or Hitler.
Just offer the person the option to change it.
It shouldn't matter if it's their real name.
 
If PSN names were region-specific that would make sense, but they're not. Reading the reddit thread, it seems this guy may be based in the USA anyway?

...what? How does being region specific change anything? It's global, so it should take every country into account.

If Sony ME started banning western accounts because a common English word had a different primary meaning in their culture would you say the same thing? This is just a global service being blatantly western-centric.
 

Tevious

Member
Sony's customer service department doesn't give a fuck. They banned me when PayPal auto-reversed a charge when I added funds to my account, then un-banned me when I paid them the money back, then re-banned me a week later for shits and giggles. After my thread here on GAF got a bit of attention, a person higher up in Sony was able to get them to straighten things out.

Glad this dude is getting publicity. Hopefully, someone higher up at Sony will notice and get this situation straightened out for him.
 

mrklaw

MrArseFace
Kinda unsympathetic position to take given all the money the OP spent. If be fucking pissed if I lost thousands of dollars because Sony decided years after the fact that my name is suddenly an issue.

Sony/MS/valve etc should not be allowed - by law - to completely delete your account. Maybe ban your gamer tag and force a name change if it is offensive, maybe ban you from multiplayer with randoms if you are caught cheating. But you should *always* have access to content you have previously purchased.
 

gaugebozo

Member
I don't see anything wrong with banning a name like Jihad or Hitler.
Just offer the person the option to change it.
It shouldn't matter if it's their real name.

I should be able to make my PSN account whatever name I want. There's nothing wrong with my name, Hitler Q. xXxXFingerblasterXxXx.
 

Shaanyboi

Banned
Is it ISIS or is it Isis? Because Isis was an Egyptian god, which is why it's so prevalent before ISIS.

They're just big DC fans.

85869-107877-isis.jpg
 

KevinCow

Banned
I can't believe there are people defending this.

If Sony had decided back when he made an account that it wasn't an acceptable name and asked him to change it, it would still be bullshit, but it wouldn't be so bad.

If Sony had stood by their initial offer of just changing his screen name, or if that's impossible because of how their database is set up, offered to transfer all his purchases to a new account, then it wouldn't be so bad.

But as it stands, they are stealing thousands of dollars in purchases from this guy just because they decided they didn't like his name ten years after the fact. And that's unforgivable. You can't just take thousands of dollars in purchases away from someone on a whim like that. Imagine if you bought a TV, and then a few years later, someone stormed into your house and took the TV back without reimbursing you because they decided they didn't like the name on your credit card. That's exactly what's happening here. It would be illegal for this to happen with real, physical goods, so it should also be illegal for it to happen with digital goods.
 

Lanrutcon

Member
I feel for the dude. That is a most unfortunate name. I hope Sony opens a dialogue here, because if they take the wrong stance here it could lead to other cases and a lot of bad press.
 

hesido

Member
SONY, change.

Yes, the dictionary mentions that.
So I guess that's what ISIS is propagating: patience?

Let's not kid ourselves here, when people call upon jihad on the west, they are certainly not just saying "Pledge to god and peacefully assemble to be nice to others". But rather call upon people to strap bombs onto themselves and try to kill as many innocent people as possible.

People who name their kids jihad know this, they do it on purpose, and there should be no sympathy for them when they try to promote jihad on social networks.

This is so fucking not true back when the OP was born.
 

Atomski

Member
I can't believe there are people defending this.

If Sony had decided back when he made an account that it wasn't an acceptable name and asked him to change it, it would still be bullshit, but it wouldn't be so bad.

If Sony had stood by their initial offer of just changing his screen name, or if that's impossible because of how their database is set up, offered to transfer all his purchases to a new account, then it wouldn't be so bad.

But as it stands, they are stealing thousands of dollars in purchases from this guy just because they decided they didn't like his name ten years after the fact. And that's unforgivable. You can't just take thousands of dollars in purchases away from someone on a whim like that. Imagine if you bought a TV, and then a few years later, someone stormed into your house and took the TV back without reimbursing you because they decided they didn't like the name on your credit card. That's exactly what's happening here. It would be illegal for this to happen with real, physical goods, so it should also be illegal for it to happen with digital goods.
If Sony is really this incompetent I dont know we trust them with anything...
 

ArtHands

Thinks buying more servers can fix a bad patch
I don't see anything wrong with banning a name like Jihad or Hitler.
Just offer the person the option to change it.
It shouldn't matter if it's their real name.

What's wrong here now is they locked him out of the account without warning, as well as the numerous games he had, and disallow him to change his name.
 
That decision was probably made by a rich white executive that never interacted with anyone with a non-western name.

You think rich executives are making these sort of decisions?

I don't blame Sony's immediate reaction, but if he was able to prove that was his real name I don't see why they revoked the name change offer.
 
That's a sucky mistake by Sony, they should have known better. I hope the dude gets his account back.

What's fucking terrible is that people in here are defending them and saying "he shouldn't use his name" despite his explanation. Don't put a corporation before a human being, lads.

If you were to ask Sony about it, they'll probably say "our bad, this a mistake that got out of hand" and reverse the process or rectify it in some way. They won't be shitty about it and neither should you.
 
This whole thing seems like an unintentional clusterfuck which I'm sure has no more malice than general corporate ignorance but to be fair; Jeffrey isn't the sensitive part of your example.

I would be pretty grossed out if someone chose to go by iDahmer for their online presence. I have never encountered that name outside of references to a serial killer so my line of thinking would assume that is who that person is naming themselves after, not their actual last name. Would I be wrong? Yes. Is it an understandable mistake? Absolutely.

If someone's last name is Vader and they chose to go by iVader for their online presence you'd be damn skippy I'd assume he meant the Star Wars character first.

I wouldn't be grossed out with 'iDahmer' personally, and I wouldn't ban them from my network after they spent thousands of dollars on content. And regarding Vader, they could be referring to the band Vader just as much as Darth Vader.
 

martino

Member
He really need to push to get his account back.
But i also understand sony side because their services are known to be used by terrorists to communicate.
That said they need to investage before banning..
And in the current situaiton, the case seems too obvious to be real (imo).
 

klier

Member
Well, you see, there were 10 pages of discussion before you joine the conversation. And, as you would expect, this had been already discussed before you decided to bring up this point. I would suggest you read the whole thread if you are really interested in the matter. But I fear you're dead set on your opinions and will not want to hear the other side of the argument.

Pretty much indeed. This is not worth my time, and banning a name like that is not strange at all.

And Jihad had a bad meaning to me 26 years ago already. Now it's clearly 250 times worse.
 
Any update on this?

I would expect Sony to give him a free console/games for this treatment if one of the bigger execs found out.

If that's the name on his passport surely this should be instantly revoked.
 

Rozart

Member
I really wish there's some way to help him get his account back.I think calling up CS might be better for him than just emailing them. It's easier to make your case on the phone imo and to press them into action.

I have just seen a psn Nword4life. He had a on the end of the word instead of e and r.

What the fuck Sony?

Report hm then.
 
D

Deleted member 231381

Unconfirmed Member
His username is also a pun on ijtihad, or "independent reasoning/rational contemplation", which makes this especially sad.
 
Pretty much indeed. This is not worth my time, and banning a name like that is not strange at all.

And Jihad had a bad meaning to me 26 years ago already. Now it's clearly 250 times worse.

What? That's not at all what that reply you're agreeing with was about lol. You've got opposite opinions on the matter it seems.
 

Fbh

Member
Okay...that kinda makes sense? Sensationalist news here.

"Sony banned a guy for his REAL NAME omg wtf?"

"His name is really is Jihad aha!."

Ok...his name was iJihad...understandable mistake... hardly like they're just banning people for no reason. I vote not news.

I can see why they would ban him at first. But it's pretty shitty that they don't offer him any solution even after he proved it to be his real name. Specially for an account he has owned for 6 years and has spent a lot of money on.

It's not just some 12 year old kid having "Hitler" as a username "for the Lulz".
 

spineduke

Unconfirmed Member
Just to help shake some preconceptions, I've met Jihads who are Christian. It's a word that's been perverted unfortunately but it doesn't excuse the ignorance on display from Sony.
 

hesido

Member
Pretty much indeed. This is not worth my time, and banning a name like that is not strange at all.

And Jihad had a bad meaning to me 26 years ago already. Now it's clearly 250 times worse.

He had the name for 6 years, bought thousands dollars worth of digital goods. Let him change his user name at least, no? How can you justify Sony's handling of this incident?
 
There is actually a police officer in Italy called Hitler Mussolini, let's hope he never tries to get a PSN account...

Yes, the name may have a bad connotation, but one does not make the whole, it's just like the Nazis appropriating a Buddhism and Hinduism symbol and making it bad worldwide.
 

Coxy100

Banned
Really shitty move from Sony - and some bizarre reasoning in this thread. Understand that in different cultures names mean different things. It's not rocket science.
 
The world is so sensitive/hostile about these things now, but a line has been crossed here. I hope Sony fixes this by returning the account with an apology to this guy.
 
So I checked out the guys profile on PSN.

His profile comment says

"Who gives a fuck?"

Might have given the rep a negative impression when they read it too.

He's also only trophy level 10 (lolomg what a noob, ikr), which kind of discredits the emphasis he places on all the time and effort he's put into his account over the last five years. Sure, at the end of the day it's still his time and if he's owed it back, he's owed it back, but I do feel he did emphasize what he'd put into the account perhaps a little more than it deserved.

I still don't agree with his ban or name change though. His name is his name and it has cultural heritage behind it. He shouldn't be forced to discard that because of its misuse, and he's right to fight for it.
 
Wait a minute, are Sony actually stating that your legal name is appropriate, please change it?

The notion they can force someone to change their legal name because it has a negative connotation is ridiculous. Sony need to own up and restore his account, without requiring him to change his username.
 

Easy_D

never left the stone age
There is actually a police officer in Italy called Hitler Mussolini, let's hope he never tries to get a PSN account...

Yes, the name may have a bad connotation, but one does not make the whole, it's just like the Nazis appropriating a Buddhism and Hinduism symbol and making it bad worldwide.

Now there's a painful reminder that we don't get to choose our parents.
 

L.O.R.D

Member
Any update on this?

I would expect Sony to give him a free console/games for this treatment if one of the bigger execs found out.

If that's the name on his passport surely this should be instantly revoked.
Still no update,and yes,this name on his passport and he already sent a copy of the passport to them.
 

Laughing Banana

Weeping Pickle
So I checked out the guys profile on PSN.

His profile comment says

"Who gives a fuck?"

Might have given the rep a negative impression when they read it too.

He's also only trophy level 10 (lolomg what a noob, ikr), which kind of discredits the emphasis he places on all the time and effort he's put into his account over the last five years. Sure, at the end of the day it's still his time and if he's owed it back, he's owed it back, but I do feel he did emphasize what he'd put into the account perhaps a little more than it deserved.

I still don't agree with his ban or name change though. His name is his name and it has cultural heritage behind it. He shouldn't be forced to discard that because of its misuse, and he's right to fight for it.

Uhhhhhh.... how does the fact that he lost access to all the games he bought even remotely acceptable even if he's uhhh... not a "hardcore" gamer?
 
I don't see anything wrong with banning a name like Jihad or Hitler.
Just offer the person the option to change it.
It shouldn't matter if it's their real name.

This is wholeheartedly bigoted and ridiculously ignorant. Jihad's meaning is most definitely not inextricably linked with terrorist persuasions.

Jihad is about hardship and working through it. I think he should also protest if they say he can change his name, they have no legal right to enforce such bigoted policy and they should educate themselves on the transience of name interpretation.
 

madmackem

Member
It's easy to see how that name could be inflammtery, also the delay in banning could be due to people reporting that name, I've seen dodgy names on both that somehow got through the name test that would require people to report them for Sony or ms to take action. The user shouldn't be banned though should be given the choice to rename.
 

PtM

Banned
Yes, he should be allowed to change his username. No, his personal circumstances don't give him a free pass. The name has a predominantly negative connotation, dwi.

Also, please mod the click-bait title.
 
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