We can't make you be nice.
For the various folks who'd like to blame moderation for allowing people to act cruelly, that's something you should probably know. More to the point, you don't want us to try and make you be nice, because we have blunt tools, and the way we'd do it is tighten up on banning negative, hostile comments.
You don't want us to do that, because you're guilty of it. Go look in your reading history right now. If you can't find a single comment that someone might think was nasty or unpleasant, I will be deeply surprised. That means the rest of you would be banned.
No rule we can put up, no pogrom of bans, no effort on our part can make you change the way you talk to other people. I've spent a lot of time on OT trying to convince people not to be assholes directly to each other, with little success, so the idea that we're going to stop people from being assholes about someone who isn't here or made promises they didn't keep, is a fantasy.
The only person that can make you behave better, make you remember that there are people on the other side of the keyboard, is you. And you can't make anyone else behave better, either. Each of us can only be responsible for ourselves.
It's easy to blame "GAF" as if the software and hardware were making the comments. It's easy to blame moderation, although it's you guys who create all the content, not us. It's less easy to take a look at your own posting and make changes. But if you want GAF to be a nicer place, that's literally your only option, because GAF is a collective of thousands of different voices, and those voices create the chorus that people perceive.
So keep throwing stones -- at developers, at moderators, at your fellow posters -- but you're part of the problem, and rather than deal with your part in the problem, you're engaging in negativity about other posters, the forum, and its staff. Try, instead, treating fellow posters, developers, and staff as if they were people. Consider that your funny, cruel joke is less funny and more cruel, and maybe don't post it. Moderate your language and instead of calling people scam artists, or shoving your head up your ass in self-righteousness about your consumer rights, consider that the company you're railing against is really just people trying to make something neat and failing rather than a conspiracy to rob you and make you play bad games.