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Microsoft Is So Sorry About How It's Treated Xbox One Fans So Far

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Boerseun

Banned
I decided to get off the console train earlier this year. And it feels glorious. Now I can read through a thread like this one, point a few fingers, and laugh, knowing that I'm finally done with this bullshit.
 
picarddrawstheline6css6.gif

Hahaha, brilliant!
 

derFeef

Member
I now have major trust issues with Microsoft these days. I just can't believe anything they say with immediately think BS.

Yet when I hear Sony from the likes of Jack or Yoshida I get a warm fuzzy feeling I always had associated with gaming. Personally I hope MS go the way of the dodo with regards to consoles and just go back to making games. I don't think we need more than one gaming console in the market. It just split the groups of friends I would be able to play with.

Jesus christ, lol.
 

sixamp

Member
i dont see why an apology is needed . They had a plan set fourth for their product and yes even though i disagreed with some of it i dont think the fanboy/whiny gamer rants are warranted. ms didnt set out to screw anyone with the xbox 1. Hell from what was written sony was supposed to follow suit and then bitched out .
 

Sponge

Banned
They shouldn't be sorry.

The so called "fans" should be sorry for acting like immature kids.

Microsoft should demand an apology.

Microsoft pulled one of the biggest PR disasters in gaming and they deserve an apology? They shouldn't have tried to dupe us in the first place.

They have Gregg Mayles too, they should be doing something with Banjo-Kazooie. Which of course, they're not.
 

Last Hope

Member
For those worried about them bringing back the DRM with physical media, I don't think it is really possible. If every disk has exactly the same data on it and is not earmarked in anyway, they will not be able to lock the disk down to you.

However, they could bring back the requirement to be online.

But I don't think they will unless they are out of their mind (like they were 6 months ago).

On second thought, maybe they will.
 

todd44890

Banned
They shouldn't be sorry.

The so called "fans" should be sorry for acting like immature kids.

Microsoft should demand an apology.

This. Also, gamers act like Microsoft acted alone with their policies but they didn't. EA, Activision, all of them were in on it. Microsoft was just the one carrying the flag. Funny how no one boycotted EA, or call of duty or GTA V. Fact is, those companies were on board and when the backlash started, they kept their mouth shut and acted like they never supported it.
 

El_Chino

Member
So let's focus on the future that could have been, instead of the future that will be? I know I am maybe a bit naive about that and try to see positives wherever possible, but I don't get the "but they had those plans that now are obsolet" argument at all.
This. People are just stuck in the past.
 
It doesn't take long for people to forget the terrible restrictions MS were ready to force on us only 3 months ago, does it.

I like that people assume that giving the consumer more is a bad thing.

There's nothing inherently wrong with apologising. In fact, I wish there was more of it in the industry. Nintendo barely apologised for their entirely shoddy treatment of Europe in the 90's. It took Sony an absolute age to get their head out of their ass on the PS3. It took a month for Microsoft to realise it fucked up. That's actually great! The turnaround and disconnect between the industry and consumers is getting less each generation and it only benefits consumers to have communication lines. And the thing is, there's nothing wrong in saying sorry. Patton Oswalt can say sorry for stealing jokes earlier in his career and be thought of better for it. Why not Microsoft? They are learning. Albert Pendello has posed on NeoGAF itself that they wouldn't consider bringing back the DRM as the only system and they don't see a reason why both can't be on the same system. All three companies are adapting and thats a world of difference considering how terrible the industry used to be in reacting and adopting consumer feedback.

Of course, there are people who will thump their chests and start screaming about console warz and how they will never forgive Microsoft for what they tried to do. But hands up how many would never forgive Sony for $599/Killing Lik Sang/Online Passes/Rootkits/PSN hack/"Get two Jobs" and are buying a PS4?

Maybe its time we started treating apologies like adults instead of petulant children sulking in a corner.
 
i dont see why an apology is needed . They had a plan set fourth for their product and yes even though i disagreed with some of it i dont think the fanboy/whiny gamer rants are warranted. ms didnt set out to screw anyone with the xbox 1. Hell from what was written sony was supposed to follow suit and then bitched out .

Nah, Sony guys in interviews and such have said repeatedly that it was never their plan to inhibit customer value proposition and they did in fact listen to the #PS4noDRM movement started here on NeoGAF.

MS is backpedaling not because they are sorry to their fans, but because Sony has stolen the limelight and it's hindering their business. It's sad that MS pushed all of their DRM/Online/etc as features.
 

CoG

Member
All the anti-consumer drama aside being it has been 180'd, go back and watch the Xbox One reveal which is 90% still accurate. The Xbox One consists of a set of ill conceived technologies that nobody asked for. "Xbox: TV. Xbox: Game: Xbox: Internet Explorer". If they had invested the time and silicon they did in Kinect and TV/cable/sports into gaming they might have a contender. But speaking as a gamer, I will take the cheaper, more powerful game-centric system over one that treats gaming as just another function of its all-in-one entertainment device.

Just watching that wooden, insincere, tele-prompted presentation over again is a good reminder of how far Microsoft have gone in the wrong direction and no 180 over the past few months has changed that.
 

Feindflug

Member
It doesn't take long for people to forget the terrible restrictions MS were ready to force on us only 3 months ago, does it.

How they were going to force on us their crappy policies? I know for sure that me and many other people that are interested in gaming wouldn't buy the system like ever so I'm pretty sure they wouldn't be able to force on me anything even if they wanted to.

Now about their apologies and all, I don't think that it means much now...the negative vibe surrounding the system is still there and all I'm waiting to see is what they'll do to make the Xbone a compelling console, at this point I think it would be wiser to let their actions speak instead of "apologizing".
 
Microsoft isn't sorry, not at all. The only time the word "sorry" is even listed in the article is in the title. Microsoft never said "sorry" not once.
 

Mrbob

Member
Pre order are better than the previous xboxen though!

Going on an apology tour right before launch makes me believe those pre order numbers aren't as strong as MS suggests.


MS should feel sorry. They self ruined their own brand and now have to build it back up.
 
This. Also, gamers act like Microsoft acted alone with their policies but they didn't. EA, Activision, all of them were in on it. Microsoft was just the one carrying the flag. Funny how no one boycotted EA, or call of duty or GTA V. Fact is, those companies were on board and when the backlash started, they kept their mouth shut and acted like they never supported it.
People are aware of that, we were told which companies were on board and who wasn't. Not Take Two or Activision though so not sure why GTA and COD are on your boycott list.
 
I like that people assume that giving the consumer more is a bad thing.

There's nothing inherently wrong with apologising. In fact, I wish there was more of it in the industry. Nintendo barely apologised for their entirely shoddy treatment of Europe in the 90's. It took Sony an absolute age to get their head out of their ass on the PS3. It took a month for Microsoft to realise it fucked up. That's actually great! The turnaround and disconnect between the industry and consumers is getting less each generation and it only benefits consumers to have communication lines. And the thing is, there's nothing wrong in saying sorry. Patton Oswalt can say sorry for stealing jokes earlier in his career and be thought of better for it. Why not Microsoft? They are learning. Albert Pendello has posed on NeoGAF itself that they wouldn't consider bringing back the DRM as the only system and they don't see a reason why both can't be on the same system. All three companies are adapting and thats a world of difference considering how terrible the industry used to be in reacting and adopting consumer feedback.

Of course, there are people who will thump their chests and start screaming about console warz and how they will never forgive Microsoft for what they tried to do. But hands up how many would never forgive Sony for $599/Killing Lik Sang/Online Passes/Rootkits/PSN hack/"Get two Jobs" and are buying a PS4?

Maybe its time we started treating apologies like adults instead of petulant children sulking in a corner.

I totally agree 100% but for some there needs to be a hero and a villain, a winner and a loser. At the end of the day it's all about the experience and what they provide. All the other garbage that goes on behind the scenes is redundant to me. It's mainly shock value.
 

Jack_AG

Banned
If community mattered to MS we would have never seen such utter failure on their part with the initial vision of the platform. There's enough hate to power a fucking trip through the galaxy on DRM alone in the past decade. How the hell can you be so out of touch?

Reactionary, nothing more. They believed that they controlled the market when the sole proprietor is in the hands of the consumer and where they spend their money - the market goes. You can't force anyone's hand.
 
Man I haven't even read the OP but if it's really an apology, just sell the goddamn Xbox division. I don't know who the fuck who hired the PR Team and who came up with the marketing strategy but they need to be banned from business for LIFE.

If you really believed in that the decision you made was the future, you should've stood behind it, and rode it out, show people why it was a good decision. But no, you allowed yourselves to be vilified, and even acted along with the role of the villain without even making efforts to stand by your original concept and show why it was a superior path. Instead you got scared and fucking backtracked. That makes you look flaky as shit. Now you're all apologizing?

C'mon.

People already labeled the brand and the company once they were vilified, and people were already feeling it due to paid online, all you had to do, was show that there were benefits. With the game sharing, digital resells, and cheaper games.

Microsoft fucked up in so many ways it's almost impossible to believe it's a damn corporation.
 
Speaking of Larry Hyrb, it seems he took to Reddit (http://www.reddit.com/r/xboxone/com...ello_there_is_no_way_were_giving_up_a/cc2nezu) to post that he agrees with Albert Penello about the Xbone's power vs. PS4. The thread Albert originally posted his comment in has been locked, but Albert basically said that the PS4 is not 30% more powerful than Xbone.

So Hyrb writes this:

As I said above, Albert is one of the most amazing people I work with - that's why I invited him on my podcast a few weeks ago. I jab him a bit about posting on 'GAF (fact: they would not approve my account of there) but he's smart and driven. He's also right: We have some of smartest programmers in the world working on Xbox One. I am very much looking forward to the next few months (and beyond) as the truth comes out.

Two things: I love that he and Mr. Penello keep repeating this mantra about how smart their programmers are. As though Sony employed a bunch of drooling morons who grabbed parts off shelves and hot glued them together when they came up with the PS4.

And that second sentence I bolded--could it be pointing to the rumored reveal of a discreet second GPU later this month when AMD reveals their next line of hardware? Personally, I don't believe the rumor, but I can't think of anything else he may have been referring to (other than posting another of those laughable comparison charts on his website like he did at the start of this gen).

Thoughts?

I'm sure this has been posted elsewhere, but I couldn't find a thread. Mock if old.
 

Xamdou

Member
Apology accepted if they pack in a free game for the US market or reduce the price of the Xbox one entirely. This so called "tour" ain't going to do anything at all after all the mishaps. They have yet to provide "value" at a higher price as well.
 

DenogginizerOS

BenjaminBirdie's Thomas Jefferson
Independent of the past, I seriously doubt anything they offer makes it worth $100 more for the gear. Accepting their apology is irrelevant. Actually delivering a quality piece of gear with games that are not paid timed exclusives at $400 would make me more inclined, but I still find what PS4 is offering to be a lot more appealing.
 
I can't believe you honestly sat there and typed that, but from the other crazy posts I've seen from you, I'm not even remotely surprised.

Okay then Mr. Casual. What do they have to be sorry for? Microsoft actually changed their next gen policy to please these internet-less submarine dwellers, upsetting people who showed genuine enthusiasm for the new console, and what happens? People like this Jeff Lane fella go out and buy a PS4 anyway.

Actually, yeah. I take back what I said.

Microsoft should be sorry for how it's treated Xbox One fans. The real ones. We are actually buying the system.
 
They shouldn't be sorry.

The so called "fans" should be sorry for acting like immature kids.

Microsoft should demand an apology.

Microsoft only has themselves to blame for the PR disaster that happened. They had a plan that was shown in the past to be incredibly controversial and communicated its implementation very poorly on top of that.
 

kitch9

Banned
Speaking of Larry Hyrb, it seems he took to Reddit (http://www.reddit.com/r/xboxone/com...ello_there_is_no_way_were_giving_up_a/cc2nezu) to post that he agrees with Albert Penello about the Xbone's power vs. PS4. The thread Albert originally posted his comment in has been locked, but Albert basically said that the PS4 is not 30% more powerful than Xbone.

So Hyrb writes this:



Two things: I love that he and Mr. Penello keep repeating this mantra about how smart their programmers are. As though Sony employed a bunch of drooling morons who grabbed parts off shelves and hot glued them together when they came up with the PS4.

And that second sentence I bolded--could it be pointing to the rumored reveal of a discreet second GPU later this month when AMD reveals their next line of hardware? Personally, I don't believe the rumor, but I can't think of anything else he may have been referring to (other than posting another of those laughable comparison charts on his website like he did at the start of this gen).

Thoughts?

I'm sure this has been posted elsewhere, but I couldn't find a thread. Mock if old.

Someone should tell MS that devs actually think DX is a bloated wart on their arse.

http://www.bit-tech.net/hardware/graphics/2011/03/16/farewell-to-directx/1
 
MS should have been ready to push their vision of the Xbox and not back down and apologize. This is showing some serious weakness in your product.
 
Pre-order numbers must be really bad.



For what its worth, I was at Target this morning and they had the Preorder Cards for both systems on the shelves now, next to the PSN, Xbox Live, and Game Preorder Cards.



There were 2 PS4 cards left, and 11 Xbox One Cards left. I know it means nothing unless we knew how many they started with. However, it was interesting to see, especially with the comments from GameSpot employees, Walmart employees, etc.
 

FINALBOSS

Banned
Oh god an apology tour, lol. I love it.

For what its worth, I was at Target this morning and they had the Preorder Cards for both systems on the shelves now, next to the PSN, Xbox Live, and Game Preorder Cards.



There were 2 PS4 cards left, and 11 Xbox One Cards left. I know it means nothing unless we knew how many they started with. However, it was interesting to see, especially with the comments from GameSpot employees, Walmart employees, etc.

Sounds in line with what we've heard. There were plenty of people reporting card amounts left in the main thread.
 
It's not politics. It's facts. They are charging more for a technically inferior piece of hardware with a required accessory and introduced it to us all as s revolutionary way to make watching TV easier. Not to mention, they started out with some pretty anti-consumer anti-privacy measures that were rumored for months and despite people saying they didn't want any of that, they dismissed those people and did it anyway. Fuck. Them.

That's one way of looking at it but if you include the cost of a PS4 eye, the Xbox One will seem like a better deal. Microsoft are bundling the Kinect in for a reason. Despite Kinect not having any games I'm interested in, it's fairly popular with casuals and being bundled in with every Xbox, it's in the best position possible to get attention from both developers and casuals. For example, the Wii was a hit partly because it was a simple concept, you buy the box and you get everything you need for motion control. PS Move on the other hand? It was an accessory, an afterthought by Sony and it showed. They didn't seem to believe in it and neither did consumers. So the Xbox One is being set up to have Kinect be supported by developers and catch on with consumers. Guess what's going to happen with the PS Eye? Relegated to being an afterthought by developers and consumers yet again.

And the 24 hour DRM check was purely so that people could enjoy the benefits of buying a disc to put on display on their fancy shelf, install to save on internet downloads and have discless play and reselling your game as well as having a competitive retail market to buy the games cheaper than on the MS digital store (think like retail PC games that activate on Steam). To combine retail and digital in such a way, a 24 hour check being mandatory was the only way, otherwise people could've installed the same game on AS MANY Xbox's as they wanted. It's simple to understand. Microsoft trying to please as many people as possible, ending up pleasing nobody. I'm surprised Microsoft thought that was the right idea and completely failed to communicate as to why that was the reason but whatever.

Oh and here a PS4 is $550, Xbox One is $600 and I get free Fifa. Good value to me. Good looking games coming too.
 

todd44890

Banned
People are aware of that, we were told which companies were on board and who wasn't. Not Take Two or Activision though so not sure why GTA and COD are on your boycott list.

Im naming all games, all companies. You dont think those companies and developers wouldn't have been on board? Youre crazy if you think that. Just because they didnt come out and support it publicly, doesnt mean they didnt behind closed doors.
 

KoopaTheCasual

Junior Member
Okay then Mr. Casual. What do they have to be sorry for? Microsoft actually changed their next gen policy to please these internet-less submarine dwellers, upsetting people who showed genuine enthusiasm for the new console, and what happens? People like this Jeff Lane fella go out and buy a PS4 anyway.

Actually, yeah. I take back what I said.

Microsoft should be sorry for how it's treated Xbox One fans. The real ones. We are actually buying the system.

You know, Mr. Gamer... sometimes I wish MS didn't reverse their policies, so the console would bomb, and all you apologists could feign happiness with a 10 million user install base.
 

Klocker

Member
I don't want to hear about how much they care about the community when they tried to pull the biggest screw job in the industry's history. Not to mention they damn near completely abandoned gamers on 360 years ago.

Forgiveness my friend... it will set you free
 
So let's focus on the future that could have been, instead of the future that will be? I know I am maybe a bit naive about that and try to see positives wherever possible, but I don't get the "but they had those plans that now are obsolet" argument at all.

Yep...agreed.

It's like all of a sudden there is no future for the X1 and they didn't change anything. Many people are acting like the console is already out and released with all the stuff they wanted originally. We still have another 3 months or so before the console comes out. But people want to live in the past and still be angry instead of looking to the future and getting excited.

I guess people are still really pissed off that Sony didn't say anything for days when the PSN was hacked and all that jive. You know, they apologized, moved on with better stuff and have had better days... but we need to live in the past right? And not get over it.

Well, at least that's what I've learned with this thread.
 

MarionCB

Member
Even if I could somehow trust MS after everything, there are still dealbreakers in place. They still have to announce they won't be putting any adverts on the console. You know, rather than openly saying it's been built from the ground up with advertising in mind. Maybe I'm in a minority, but it annoys the hell out of me and I'm not having it for something I buy and then pay an ongoing subscription for.
 

chubigans

y'all should be ashamed
Speaking of Larry Hyrb, it seems he took to Reddit (http://www.reddit.com/r/xboxone/com...ello_there_is_no_way_were_giving_up_a/cc2nezu) to post that he agrees with Albert Penello about the Xbone's power vs. PS4. The thread Albert originally posted his comment in has been locked, but Albert basically said that the PS4 is not 30% more powerful than Xbone.

So Hyrb writes this:



Two things: I love that he and Mr. Penello keep repeating this mantra about how smart their programmers are. As though Sony employed a bunch of drooling morons who grabbed parts off shelves and hot glued them together when they came up with the PS4.

And that second sentence I bolded--could it be pointing to the rumored reveal of a discreet second GPU later this month when AMD reveals their next line of hardware? Personally, I don't believe the rumor, but I can't think of anything else he may have been referring to (other than posting another of those laughable comparison charts on his website like he did at the start of this gen).

Thoughts?

I'm sure this has been posted elsewhere, but I couldn't find a thread. Mock if old.

Hmmm, I think that's threadworthy honestly. Two MS people calling out the power difference between PS4 and XB1 despite the data behind it? Either they know something we don't, or they don't know anything.
 

BigDug13

Member
For the record, I agree with you. Sony's actual actions that caused them to be in the position they were with PS3 are in no way comparable to what Microsoft was attempting, which was a straight consumer routing. I am merely saying I prefer THIS immediate change and response to Sony's slow and plodding acceptance over a number of years that "ok, maybe we do have to change some things."

Now of course, it has been said by some - rightly - that some Microsoft people have already gone on record that they will re-implement this stuff at some point down the line, when they think "consumers are ready." And that therefore an apology like this cannot be legitimate when they're saying that out of the other side of their mouth.

I can certainly see the rationale in that and wouldn't even really reject it, except to say as long as they see the need to go on an apology tour over everything that happened, I believe the further away such an attempt is. So I think this is a good thing on Microsoft's part.

But isn't Microsoft's 180 being viewed as more immediate than Sony's is because their biggest concerns people had were easier to remedy? You can't exactly remedy Blu-Ray inclusion, lack of online infrastructure, and expensive cell architecture as easily as you can remedy DRM and indie policies.
 
I don't want MS to fail horribly, since I'd rather they stick around in the console business, but I do want to them to be outsold by Sony by as much as possible just to drive home the point and make sure they don't try something like this again. Hell, they may be better for it, look at how much Sony improved. Sure, MS isn't the same but who knows.
 

Mugatu

Member
I know most people don't care but to me, as a consumer, it's important that they do things like this. A little humility goes a long way.

The price is still an issue for me but not as much as before. I doubt I'll buy either console at launch but otherwise the XBO is no w on par with the PS4 as far as I'm concerned.
 
Don't really care what they have to say right now and it'll be like that for a while (for at least the majority of this upcoming generation). Let the Xbox One be successful and let a few years pass so people start forgetting about this, then I'll be interested in seeing what they end up doing. Right now they're desperate to please (which is a win for consumers so who cares) and they're in a weak spot, so even though they're mostly saying the right things it's a little hard to take any of it seriously. I don't want to hear about how they've changed until they've got a chance to prove that they won't try fucking over consumers again.
 
If they're really that sorry they can start by giving me a free Xbox One. That wouldn't make up for everything but it would go a long way.
 
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