DietRob
i've been begging for over 5 years.
It's actually extremely difficult for big companies to have a consistent PR when people are constantly going up for interviews.
It sounds easy on paper, but when you have a thousand tentacles, things start to slip. What amazes me is the consistency and speed of which the responses have been. It's unlike what I've seen at any other point. Of course, social media is probably the primary cause of the speed, but it doesn't explain the consistency... if anything, social media would make that worse
I think for the most part Sony has been able to just be reactionary and it doesn't seem like they've had a difficult time of it. MS has made it extremely easy for them.
Can't loan games to friends? Easy release a Playstation video showing you can loan games to friends.
Ban a console for a retailer mistake? Easy release a statement saying "Nope we won't do that."
Full disclosure I'm getting a PS4 and since the very minute MS introduced their draconian plan for the future I crossed them off my list. Doesn't matter to me that they 180'd those policies. Albert somewhat confirmed what I always thought, they might come back. For Sony it's easy to reiterate again that we aren't doing this and didn't have plans to. Win.
It's been easy for Sony. But they are doing a really good job kicking MS after every single mistake they make, just like they should.