I think it's a fair criticism. Sony intentionally mislead customers because they saw the kind of backlash that Microsoft faced when discussing their plans to release their titles as cross-gen for at least two years after the launch of Series S and X.
This is a lot like the DRM reveal about the Xbox One. Microsoft wasn't the only company that planned on doing this; had the backlash not been so severe, Sony would have been right there with them in doing the "always on" approach, but MS was the first to talk about it, got completely destroyed, and Sony was able to reverse course as well without the folly of publicly stating they were onboard with such an anti-consumer practice.
The point is, I guess, is that I didn't care then, and I don't care now. I'd appreciate these companies being honest with all of us, but it is what it is.