https://support.na.square-enix.com/contact.php?id=902&la=1How do you even access support chat? The XIV support page only shows me email as an option.
https://support.na.square-enix.com/contact.php?id=902&la=1How do you even access support chat? The XIV support page only shows me email as an option.
Have we heard anything about PS4 version of this game ?
I kinda have lost track of it and I see amazon is already taking preorders for it. is that releasing this year?
Have we heard anything about PS4 version of this game ?
I kinda have lost track of it and I see amazon is already taking preorders for it. is that releasing this year?
What? Aren't legacy members automatically in early access? I'm legacy and only paid 3 months.
Finally got through chat support.
This morning, I entered a PS3 EA code and got "PC" added to my games under the S-E Members profile section.
Asking them about it.
The process is such a mess but do we have any way of knowing if 1.0 non-legacy folks can buy a second copy and use the pre-order code to play over early access with their 1.0 (or phase 4) accounts?
Guessing it'll register it as a second account (so no) but would welcome someone more knowledgeable chiming in, assuming an answer is known.
I don't know, but I have the same question. I just assumed it would work if you had a preorder code, but this is SE we are talking about. They like making things are complicated as possible, so I'm starting to have my doubts it will work. D: Maybe someone else knows.
So, uh.
Has anyone successfully done this yet?
Better yet, has anyone who was a 1.0 CE owner done this yet?
I feel like I'm just not gonna try again until the dust settles.
Would love to get word but I'm afraid we're just going to have to hope for the best come Saturday morning.
Terrible that I'm (a) thinking of paying $30/$50 just to start on Saturday with everyone else and (b) am considering saying goodbye to my 1.0 CE account and phase 4 progress if my only option Saturday morning is to start fresh. I'm officially addicted.
Let me know how it turns out. I put in a support ticket for the same thing, but haven't heard anything back yet.
Agent: If you chose PC, I cannot reverse that choice in the system.
You: I chose PS3
You: 100% certain
You: I was very careful when filling in the page
You: and I'm not the only one having this issue, a few people on neogaf and gamefaqs boards reported the same issue
Agent: Please provide your 20 digit code and your pre-order retailer, and I will escalate the issue for inestigation.
You: ******-***-******-***
You: EBGames Canada
Agent: Thank you, this issue has been escalated and will be investigated.
Is the "Error 3" the Europe code error, or the high traffic error?
lol well my comment wasn't meant as an insult more of a joke as that forum is like the definition of the worst.
Basically:
Hrm... CE 1.0 people do get in the early access right?
Wait what? You have to input two codes? I only have the 18 letters+numbers one from gmg. Where do you guys get the 20 one?
Or you can be a 'scumbag' (like me) and place a pre-order on amazon, get the pre-order code sent to you in minutes and then cancel the order.
You get it after registering the 18 digit one. That code is then entered into a different site.
Wait what? You have to input two codes? I only have the 18 letters+numbers one from gmg. Where do you guys get the 20 one?
Only Legacy. For early access without legacy (but with 1.0, 1.0 pre-orders or 1.0 CE) they expect you to have a pre-order for either the PC version (which is stupid because you already have the game) or a pre-order for the PS3 version.
Or you can be a 'scumbag' (like me) and place a pre-order on amazon, get the pre-order code sent to you in minutes and then cancel the order.
Wow, that actually works?
Wow, that actually works?
"Legacy" as in the discounted monthly thing you got for paying for the three months it went P2P, or "legacy" as in you had a character in 1.0 and played it and are able to access legacy servers?
The registration site would be a far more effective location to state news about the current problem.I like it. It serves the purpose. What's the problem?
Dunno yet, very few people can redeem the codes. The one I entered is the right amount of digits and I get error 3 (the traffic/generic error) and not error 1 (invalid code) or error 2 (code in use) and it's shown up on my SE thing as registered on PC 20/08.
I assume it'd work unless amazon can somehow cancel the code from being valid on SE's databases and even if they can somehow do that I could just get a new one, enter to code and then cancel the order.
Legacy as in 3 months of sub time so you get the discount and chocobo.
I'm using an amazon pre-order code because I think it's a bit silly getting early access and the CE bonus items but not the pre-order items even though I pre-ordered the 1.0 CE and paid enough to get Legacy and I'm getting the other bonus of pre-ordering (early access).
Hey guys, is anybody else missing registered games on their members pages? All of my SE registered games are missing from my members profile
When I try to change http://eu.square-enix.com/members to http://na.square-enix.com/members, I'm getting an ERROR_404_DESCRIPTION page.
Yep same thing here. They also made me register a new display name for some reason, and changed the date of my registration from 2008 to 2010... :/
So aside from the issues we're all having, is anyone else excited? I'm excited for the hidden FATEs at launch.
When you successfully put in your 18 digit code, the site gives you a 20 digit code. If you're from NA, there's a good chance it'll give you an unusable EU region 20 digit code until they fix that.
Dunno yet, very few people can redeem the codes. The one I entered is the right amount of digits and I get error 3 (the traffic/generic error) and not error 1 (invalid code) or error 2 (code in use) and it's shown up on my SE thing as registered on PC 20/08.
I assume it'd work unless amazon can somehow cancel the code from being valid on SE's databases and even if they can somehow do that I could just get a new one, enter to code and then cancel the order.
Legacy as in 3 months of sub time so you get the discount and chocobo.
I'm using an amazon pre-order code because I think it's a bit silly getting early access and the CE bonus items but not the pre-order items even though I pre-ordered the 1.0 CE and paid enough to get Legacy and I'm getting the other bonus of pre-ordering (early access).
I dont really see how it's going to be "hard" to do this. If anything it's the easy mode version of the game.Yes, good luck trying to play with more than 50% of the population that have almost all classes maxed if not all after all the abuse with power leveling/etc that was allowed and used + abused.
<---- this guy is! Can't wait 'til early Saturday morning.So aside from the issues we're all having, is anyone else excited? I'm excited for the hidden FATEs at launch.
Well this is crazy because I never receive the 2nd email after i input my 18 digit code in yesterday. >.< Should I wait or reach out to them ?
Well the FAQ says this:
The promotion is valid for a limited time only. Amazon reserves the right to cancel it at any time.
If you do not pre-order the qualifying item when the promotion is in effect, or you cancel your pre-order, the promotion will not apply.
So... You probably have to wait until the 25th to cancel.
But if the code is already registered on SE's system can they really stop that? Plus, isn't it the 20 character code that is really for the pre-order stuff and early access? So once one gets swapped for the other can they do anything about it then?