It isn't about the quality of the game as is as much as the fact that fromsoft and namco lied about how the game was coming along and misrepresented it at every single turn, resulting in people buying a product that was absolutely not representative of what was ever shown to them, both mechanically and visually.
Personally, I think being misled and lied to sucks, especially over a product that costs $60, and the media glossing over it ("false advertising is okay if you like the game" - games journalists) just throws salt in the wounds of people who bought the game expecting something else and didn't get that.
"Lied" is a crazy overstatement at the very least. The final product changed from an earlier preview one. Welcome to the world of media. That happens with every piece of media ever, including books. The final product is always different from earlier versions/drafts.
Unless you can point me to a place where they said "the final product will look exactly like this" then you don't really have a case. But I kind of doubt you can do that because I'm pretty sure the exact opposite is true, that all their media came with caveats about the final version may change as.