Just read the article. This, in my opinion, is why CD Projekt Red don't deserve the same backlash as Ubisoft. This sort of honest, frank response is exactly what Ubisoft never does.
Except Ubisoft explained themselves after the downgrade backlash as well but most people dismissed it because they have a grudge against the company.
Anyways, that situation was a little different as Watch_Dogs was a cross-gen game and the reveal for the game came out before the current gen consoles were even on store shelves (akin to the OG MGS 4 reveal). Doesn't mean that the downgrade wasn't disappointing.