Evolved1
make sure the pudding isn't too soggy but that just ruins everything
Yeah, they're not doing anything else.
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Rude Note On Dominos Box Scolds Customer For Late Order
- Thread starter Dalek
- Start date
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That was one of the most annoying things when I was in the restaurant business back in the day. Whenever I had the control I would lock the doors early and not answer the phone when we got near closing time. If I didn't, you just have to deal with it. But fuck people who take a seat in restaurant when you are closing in a few minutes. Make your order to go, don't sit there and make the staff wait just for you. Anyway glad those days are over.
Walter White
Member
Fuck those employees. When my boss asks me to do something 5 minutes before my day is over, I don't point to the clock and say, "no." I do it because that is part of the fucking job. Sometimes you gotta stay late. Its not just in the food/service industry. Its everywhere. Sure, it sucks, but you kinda know that shit can happen when you take the job.
How does that make them pieces of shits?
peanutbutterlatte
Member
Even in a standard restraurant if your shift ends at 'close' and the restaurant 'closes' at 12, there's a fart's chance in hell of you getting out of there at 12. That isn't how it works.
TDLink
Member
Employees are paid to close. They don't stop getting paid when the store closes for business. They stop getting paid when they clock out. Closing shouldn't happen before the official closing time.
Coffee Dog
Banned
That's why I edited to say run the storefront. Obviously they're cleaning and wrapping up.
I just don't see the rationalization for the open sign being lit and nobody inside running the counter.
Where did they request free pizza?
They pissed off the customer, company, superior, coworkers in one quick swoop. Shit move. Shitty person.
Evolved1
make sure the pudding isn't too soggy but that just ruins everything
Whatever pal. Treat people like serfs if you get off on it.
Closing time for customers isn't closing time for employees. I've never seen a place where 30-60 minutes hasn't been allocated at the end for cleaning, cash up and things like this. And the longer you stay, the longer you get paid.
My local pizza joint throws in fries and other free stuff if you order at the end of the night. They like money and have extra.
My local pizza joint throws in fries and other free stuff if you order at the end of the night. They like money and have extra.
From the OP: Domino's Pizza the nurses on 5 east deserve an apology, and I am sure as much pizza as you can deliver.
Starfish Hero
Member
Suggesting the note was "anti-nurse" is eyeroll worthy, and damn does it sound like they're fishing hard for free food, but you're not supposed to vent to the customer in situations like this lol. You go in the back or curse them under your breathe and forget about it.
Coffee Dog
Banned
Asking stores to stay open during their posted hours is not forcing the employees into serfdom. 😂
This. It is exactly what I would do when I had the keys and running the show. Sometimes even earlier if it was slow.
Telling the truth annoyed people, I fail to see how this makes that person a piece of shit.
[edit]
You're on some 'the customer is always right' bullshit. The customer isn't always right, the customer is often a massive dick and I'm glad sometimes they're told that.
The store could simply declined the order? Why did they accept it even though they knew it would make them run late? I would blame who ever accepted the order.
parrotbeak
Member
If they have a complaint about the practice of taking last minute orders, they should discuss with management, not the customer. Some businesses post "order-by" times that are earlier than the dine-in closing time. Unless they have such a time posted, it's not the customer's fault.
...because they did not consider the customer, company, superior, coworkers in their decision. Pretty simple.
A Link to the Past
Banned
Note shouldn't have been written, and yes, even though you CAN order five minutes before closing doesn't mean that you should.
This is a great first step on the road of demotion.
This is a great first step on the road of demotion.
peanutbutterlatte
Member
You have absolutely zero idea how customer service, or generally representing a conglomerate as an employee works, clearly.
What's your job? I know in mine I can't be passive aggressive or snarky to customers, no matter how well I do my actual job.
Simon Belmont
Banned
I treat people like they're competent and willing to do their jobs. With 99% of people it's never a problem. I don't have any time for lazy employees, and way less time for whiners. You get paid to take orders until time x - you're taking orders until time x.
PeakPointMatrix
Member
Why are they dicks for ordering food during hours of operation?
It seems like you're more worried about the owner of domino's than you are with the employee. I'm sure the CEO of Domino's will be fine.
Yeah. If he worked for Joey's Go Fuck Yourself Pizzeria, Then MAYBE I'd be onboard.
Umm....
Not in a lot of places where I live in the UK you can't. They have cut off times which are 10-30mins before closing (depending on the kind of takeaway you order). The Domino's near me does this.
David H Wong
Banned
The phrasing is polite, the act of writing it at all is rude. You were open, you took the order, you got paid. End of transaction. If you can't make pizzas past a certain time, don't take the orders. Otherwise, be glad you have customers. Not all that complicated.
If as a customer I'm leaving a mess in your store or am being abusive to staff, you have the right to tell me whatever you want and kick me out. If I'm giving you money to buy the product you are advertising during the hours you state you are available, then you make my pizza and smile. That's literally what you're there for.
If as a customer I'm leaving a mess in your store or am being abusive to staff, you have the right to tell me whatever you want and kick me out. If I'm giving you money to buy the product you are advertising during the hours you state you are available, then you make my pizza and smile. That's literally what you're there for.
So what is the official cut off time? 15 minutes before close? 30? Does it differ by location? Should people keep tabs on this stuff?
Elitist1945
Member
All this thread has done is give me a craving for pizza. Thanks.
Exactly. And I like the insinuation that the customers were waiting for 5 minutes prior to the closing time to order their food.
WrenchNinja
Member
I think it's more important not to fuck with people who save lives
That doesn't read like the nurses asking for it, more like an advocate saying they should get free pizza. Either way, it was a shitty thing to do. I work in sales. If we close at 6pm, and a customer comes in at 5:59pm wanting to buy a phone/contract, we don't turn them away. We do our job. You know, the thing you're contracted to do.
TheSlySoul
Member
I honestly do not see it as rude. It is the employer's fault for accepting orders that late IMO.
A Link to the Past
Banned
I just do not like this thing in society where a customer can practically drop a deuce on your floor and the employee is the asshole if they complain. The ability to do something does not necessarily mean that a person is right to do that. Even if the impetus is on the company to implement a no-order closure time, a person should also work harder to be considerate of the impact a last-minute order can create.
This literally sounds like the plot to a Curb Your Enthusiasm episode.
Umm what? You're calling someone a piece of shit because they wrote a passive aggressive note to people who feel it's okay to order food 5 minutes before the store is closed. Calling them a piece of shit is ten times more extreme than what that note said.
Who was going to demote me? It was my decision. And if I was in the restaurant business now I would do the same.
Customers come first to a point. But when your coworkers many times have 2 jobs, have school, have families at home still waiting for them at 10pm, they absolutely come first.
It is oka to order. You kind of don't get how retail works.
Simon Belmont
Banned
Ordering food while the establishment is open is not equivalent to shitting on the floor. What the fuck.
Certain employees would just start bitching when you called five minutes before that.
I don't care how annoying it is for the people working at Domino's or any food place like that. You don't leave notes like that.
First of all, plenty of people call or order online without knowing the exact closing time. Second, it may not be 'rude' but you certainly don't risk it with paying customers. They could read a note like that, take it personal and NEVER buy your food again. How would your boss or the higher ups feel about that? find another job basically.
As for wanting this to go viral... LOL ok.
First of all, plenty of people call or order online without knowing the exact closing time. Second, it may not be 'rude' but you certainly don't risk it with paying customers. They could read a note like that, take it personal and NEVER buy your food again. How would your boss or the higher ups feel about that? find another job basically.
As for wanting this to go viral... LOL ok.
Lys Skygge
Member
Ordering 5 minutes before closing is shitty, and writing a passive aggressive note shitty. Everyone in this scenario is shitty. Not sure why this even made the news.
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