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Canada: Amazon Reduces Prime's 20% Video Game Pre-Order Discount to 10%

CazTGG

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Jan 24, 2015
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EDIT #1: It has been brought to my attention that the Prime discount on AmazonBasics products is also no longer being offered in Canada.

EDIT #2: Apparently America also got hit with the Amazon "Discount No More Stick™" as their 20% discount will only apply to pre-orders:



Original Post: In today's latest first world problems news, Amazon Canada is no longer applying a 20% discount to pre-orders for video games. Going forward, the new discount rate will be 10% for video game pre-orders. Collector editions, as before, will not receive any discount.

This isn't the first time Amazon has made an unfavorable change to their Prime offerings, so them changing their terms is not in of itself an issue. The fact of the matter is that there was no notification in regards to the change for anyone who holds a Prime membership while the current promotion listed on their website still states it is 20%, including people who recently purchased or renewed Prime specifically for this discount. Moreover, while Amazon has stated that previous orders will not have their discount dropped, Amazon Canada is notoriously bad at applying its discounts to pre-orders, often requiring one to contact customer service to have a discount applied properly.

If you would like to file a consumer complaint and reside in Canada, you may do so at the following links for the province/territory of your current residence:

British Columbia: https://www.consumerprotectionbc.ca/contact-us/start-a-complaint
Alberta: https://open.alberta.ca/publications/filing-a-consumer-complaint-with-service-alberta
Saskatchewan: http://www.fcaa.gov.sk.ca/Consumer-Protection-Division
Manitoba: http://www.gov.mb.ca/cca/cpo/complaint.html
Ontario: https://www.ontario.ca/page/filing-consumer-complaint
Quebec: http://www.opc.gouv.qc.ca/en/consumer/complaint-against-merchant/how-to-file/
New Brunswick: http://www.fcnb.ca/consumer-affairs.html
Nova Scotia: https://novascotia.ca/sns/access/individuals/consumer-awareness/making-complaints.asp
Newfoundland & Labrador: http://www.servicenl.gov.nl.ca/consumer/consumer_affairs/
Nova Scotia: https://novascotia.ca/sns/access/individuals/consumer-awareness/making-complaints.asp
Prince Edward Island: http://www.gov.pe.ca/jps/index.php3?number=20629&lang=E
Northwest Territories: http://www.maca.gov.nt.ca/consumer-affairs/how-to-resolve-a-business-or-service-complaint/
Nunavut: http://www.gov.nu.ca/community-and-government-services/information/consumer-affairs
Yukon: http://www.community.gov.yk.ca/consumer/cp.html

Again, I am full aware this is the epitome of first world problems but the lack of notification is simply not acceptable for a corporation with as many resources as Amazon does to notify their customers about a notable change in policy.
 

bananafactory

Banned
Nov 6, 2013
26,335
3
0
What the fuck

It took them forever to add this feature to Canadian Prime and now they're reducing it? They already adjust the MSRP on games according to exchange rate so what's the reasoning behind this?
 

jholmes

Member
Jan 15, 2014
5,418
1
330
Thanks for gathering these links. It's inexcusable how Amazon got people to pay for Prime and then steadily made it worse.

Man if that happened in the US I would stop my Prime membership for good and be exclusive with Best Buy for their GCU.
Yeah, imagine if you didn't have anything like the GCU available in your country and you start to get how much this sucks.
 

Madao

Member
Apr 3, 2010
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oh shit. the beginning of the end.

but even 10% savings would still be cheaper than the insane prices in my country.

still, i hope they don't do this for the US site.
 
Jul 13, 2014
555
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So we pay yearly for a service that advertised 20% off only to have that benefit altered part way into a subscription period?
 

Gitaroo

Member
Feb 7, 2008
2,571
8
870
I filed a complain to the competition bearau, please help spread this and blow it wide open. This need to be on the news.
 

PrinnyBomb

Member
Feb 23, 2015
822
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240
Hawaii
Oh wow. I use GCU and don't have prime but didn't realize that their 20% off didn't apply to collectors editions. That's pretty bad
 

senj

Member
Aug 16, 2009
165
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610
Prime continues to be less and less worth it in Canada. You can't even reliably count on the 2-day shipping at this point.
 

npanciroli

Neo Member
Dec 30, 2013
104
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It's seeing some titles not have release day deliver that really bugs me the most. This is like kicking me while I'm down.
 

CaviarMeths

Member
Mar 20, 2015
7,428
1
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Man, the value prospect of Prime in Canada just keeps dropping. This was one of the last reasons why I even bothered. The 2 day shipping isn't even reliable because Amazon loves to use couriers like FedEx that do the ol' 'we don't actually ring the buzzer, we just leave a note on the door and peel out' bullshit.

Speaking of, my membership was set to auto-renew yesterday. Luckily, a 2-day package took almost a week to arrive because aforementioned bullshit, so I complained and they extended my membership for a month. So yeah, nice timing. Canceled. Boy will I miss the quality selection on Prime Video!
 
Sep 18, 2015
2,413
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Canada
Got my Prime refunded because of this. I'd rather just pay up the extra $8 to a retailer that isn't consistently screwing me over in one way or another.
 

BRSxIgnition

Member
Sep 12, 2014
4,010
0
0
Thank you for getting the word out about this.

They get people to sign up for a yearly subscription, then more than halve their benefits 8 months in. To those who are still subscribed: Make sure you unsubscribe if you're not okay being treated like this.

We've received no justification and no notification - unacceptable.
 

Kuro Madoushi

Unconfirmed Member
Nov 21, 2004
23,320
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0
Has it gotten that bad that anything we complain about will have people coming in saying it isn't a big deal compared to problems in 3rd world countries? :(

This is absolutely ridiculous and I was actually thinking of getting Prime too. I'm sure there's something in the contract that states they can change it anytime they want though it should at least come with notice.
 

Yukinari

Member
May 11, 2015
4,440
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They never ship shit to me on time anyway so i wouldnt be shocked if theyre just giving up in the US too.
 

bananafactory

Banned
Nov 6, 2013
26,335
3
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Next time a store has a sale, buy from them instead of waiting for Amazon to match them.
I've never seen sales on new titles on par with Amazon's.

And as for blu ray movies they are pretty much the only decent retailer I've found to buy them from. You can get almost anything.
 

DadEggs

Member
May 26, 2011
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first netflix. now amazon. i'm thinking this has to do with their failing dollar value
 

SlickVic

Member
Dec 26, 2008
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655
Not sure they'll do this in the US, but Prime's game discount has always been a half-assed response to Best Buy's GCU. They limit the discount to pre-orders and 2 weeks after release to try to pressure you to buy the game in the release window or 'lose the discount'. It never seems to stack with any other sales (which makes sense since by the time a game goes on a decent sale you're typically out of the 2 week release window). Now GCU doesn't stack with Black Friday sales, but pretty much any other sale they run stacks with the 20% GCU discount.

I still have Prime for the other perks, but at $30 for 2 years, GCU has been essential for me for buying physical games.
 

Flame Lord

Member
Nov 17, 2010
3,952
0
650
lol, wasn't the whole point of that to match Best Buy? What's to stop them from just going back? Hell, we still have the 20% in the US and I still go to BB.
 
Jul 13, 2014
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Now we can look forward to next E3 when they advertise a double prime discount as mega savings............

I feel like this should be applied only to new sign ups but I guess if they are going to prorate refunds then whats it matter to them. In any case this is a major piss off